Northwest Automotive, Inc.

This shop is not RepairPal Certified. Learn more
2625 E Montlake Pl
Seattle, WA 98112
OPEN NOW
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8:00am to 6:00pm
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8:00am to 6:00pm
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8:00am to 6:00pm
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8:00am to 6:00pm
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8:00am to 6:00pm
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Closed
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8:00am to 6:00pm

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Message from the Shop
Since its inception in 1985 Northwest Automotive has worked to be your complete, one-stop neighborhood vehicle repair facility.When you call one of our shops, your call will be answered by an ASE certified Master Repair Technician who will be able to answer your questions and offer helpful advice. Our technical staff average over 20 years of experience each and have access to the latest technical training and equipment. We do not pay our technicians on flat rate like many other repair shops and car dealerships so they can spend more time to be sure your vehicle is diagnosed accurately. Our company policy is to inspect your vehicle and provide you a complete repair estimate up front. Our store managers and service writers will convey this information to you in a friendly, forthright manner so that you can make informed decisions about your vehicle service needs. We will complete the repairs you authorize in a timely manner using quality parts and attention to detail. We will stand behind our work with a no fine-print warranty covering parts, labor and towing anywhere in the US good for a year or longer. Our goal is your total satisfaction with every repair. We want to be your repair shop for life!We are grateful to all of you who have made our success possible, and look forward to serving you in the years ahead.Doug, Raoul, Bob and the crew of Northwest Automotive.
Details

Auto Repair Experience

  • Robert Goodloe, Manager
  • Established 1985
  • 2 Auto Repair Mechanics on Staff
  • 1 ASE Certified Auto Technician
  • 31 Years of Car Repair Experience

Specialties

  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair

Amenities

  • Early Bird Dropoff
  • Gas/Diesel
  • Service Guarantee
  • Shuttle
  • Wireless Internet

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

25 Reviews

Customer Reviews

Verified CustomerSeptember 18, 2013

I like their competitive rates and the highly technical technicians. It's a clean shop, easy to get to, and they have never done me wrong.

Verified CustomerSeptember 18, 2013

They did the work in a proficient manner quickly and efficiently and were very informative.

Verified CustomerSeptember 16, 2013

I've been pleased with what they've done with my car. They did a good job, at least as far as I know, I don't know that much about cars. If I say I don't know much about it, it's hard to answer, they took care of the problem.

Verified CustomerSeptember 12, 2013

I'm usually satisfied with their service, except when sometimes I'm wondering if they are charging me for unnecessary things.

Verified CustomerSeptember 11, 2013

The owner is very friendly. Fair price and quality of work.

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Verified CustomerSeptember 10, 2013

I would say quality of work is a 9.5, personality is a 9.5, cost is a 5. For me he is close by, convenient, prompt, and he tends to be honest by telling me not to spend the money on my vehicle because it needs work and it is more than the value of the vehicle. The upshot is he is honest.

Verified CustomerSeptember 03, 2013

He seems to be honest and does good work.

Verified CustomerAugust 30, 2013

They're very thorough, they called me with any questions, so I was well informed.

Verified CustomerAugust 29, 2013

Competent, local, and they explain what work needs to be done. Bob just knows what he is doing.

August 23, 2013

They did a fine job, there's nothing wrong with it. I don't recommend places like that to my friends too often, so I wouldn't go out of my way to recommend it.

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August 22, 2013

The mechanic named Bob is very honest and helpful. I have had a bad experience that hurt my car, but this place seems like a reputable place and the service is excellent and my car is returned to me in good condition. I had a bad experience, but it is a trustworthy place, sincere, and helpful.

August 21, 2013

They do good work and on time and they communicate what's going on and overall they do a good job.

Verified CustomerAugust 15, 2013

We are very comfortable with Bob who is extremely helpful and communicates very well and we believe he is honest. Trust, honesty, communication, we are very happy with the service he provides.

Verified CustomerAugust 09, 2013

Every time I've gone there they have great service. They're really prompt and friendly and they're courteous and efficient and they just seem to only tell me what I need instead of things I don't.

Verified CustomerAugust 09, 2013

They were very helpful and I double checked the work they did when I got home.

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Verified CustomerAugust 06, 2013

I heard friends that said it was a fair price to be charged. My bearings needed to be changed and my oil was low. Good service, very friendly, I think they were understanding with the situation. I had to take the bus.

Verified CustomerJuly 29, 2013

I like it and it is a convenient location for me. The price is reasonable and the guy is very nice.

Verified CustomerJuly 24, 2013

I was impressed by their friendliness of service and honest time of finishing. I've had places say they would be finished at a certain time and when I show up I have to wait, so everything is done on time, and a thorough explanation of why costs are the way they are and because of that I don't feel gouged.

Verified CustomerJuly 05, 2013

I had a very expensive repair done and then I experienced a few months later the same problem and when I brought it in I was told that it may or may not be covered with their warranty. They made me wait two weeks for their service schedule. Even though it was there fault for not repairing it the first time. It never got completely fixed when they called me.

June 27, 2013

My family used them for a while and they perform great work on Subaru's and they're the automotive I use so they know the history. The repairs were unprecedented and I knew they would be able to make the repairs in a timely manner.

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