Northside Auto & Truck was established in 2000 by John Mason with the goal of providing honest, convenient, high quality auto repair. Our evaluation of this RepairPal Certified shop confirmed that John and his crew are providing exactly that. Our review of their most recent customers revealed a team of professionals who are providing great customer service. This team was described as polite, fair, knowledgeable, and accommodating. John, the owner, is an ASE Master Technician who holds his staff to the same level of professionalism that he strives to achieve. He provides very high quality shop management and automotive technical training on an ongoing basis for his staff members to help ensure that your experience is a great one. This training, coupled with the necessary automotive tools and computer diagnostic equipment allow them to professionally handle a wide range of repairs. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.
Northside Auto & Truck
Watertown, WI 53098 USA
Auto Repair Experience
- John Mason, Owner
- Established 2000
- 2 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technician
- 24 Years of Car Repair Experience
- Check Engine Light
- Classic Car Repair/Restoration
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- AAA Member Discount
- Car Delivery
- Car Pickup/Dropoff
- Child Friendly
- Early Bird Dropoff
- Extended/Evening Hours
- Free Estimates
- Heated Waiting Room
- Loaner Car
- Service Guarantee
- Warranty Accepted
- Wireless Internet
Makes We Serve
- Land Rover
They gave very good service. It was done in a fast manner to my satisfaction.
They are very efficient and fast, and they explained everything they did to my car to a T. They even put a light bulb near my liscense plate without me having to ask them to.
I just like the way they do the work.
They provide great service, they pick up your vehicle do the work and then they bring it back to you. They also belong to my business network group.
They are close by and very convenient, I get really good service out of them. I do some mechanic work myself but at the moment I can't do the work myself.
They have good service, people and fair prices. I only had an oil change.
I have no trouble at all with them I have been going to them for years. We get flyers for deals which we give to our friends if I don't need anything done when they come out so they can take advantage of the deals. They have loaner cars for you in case the repairs take longer than expected. They are friendly, and always let you know what is going whether it be an oil change or their 21 points inspection if they find anything wrong they will call you and let you know.
They have done a lot of work for me, I am very satisfied with Northside Auto.
Everything is fixed. Everything is running good and smooth.
I've been there a couple times and now they have my steering wheel to tight but I like them enough to still go there.
I've always had good service there.
I think he does an excellent job and he is reliable, they are trustworthy people. They are very kind and it has been a pleasure and have recommended them on several occasions.
They were very courteous, knowledgeably and they let me know in depth with the repairs.
They are timely, efficient and get the job done.
I was just satisfied with the service, they knew what they were doing. I am tired of the franchise dealership service, and they do a good job.
I was very happy service. I have been using them and they are reliable.
Their prices are really high, and other places have better prices, but Northside has financing and that is why I decided to go to them.
They got my car in very quickly, they were very friendly, and they also dropped me off at work. They did a good job.
I like the work and sometimes the work has to go to the dealer. He is very accommodating and is handy to get to. It is very easy to get to.
They are good, they did what I wanted them to do. If they found something wrong that they didn't originally quote me for they let me know, they are nice and friendly.
I like them because they don't pressure and let me know everything that's wrong and don't pressure you for you to get a quote right away. They're friendly. I appreciate Ryan in the front, and John Mason.
I find them to be overpriced the only thing at that shop in their favor is the fact they have loaner cars. They are not very knowledgeable on certain things.
They were polite and did all the work on time, they did a good job.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service