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Northside Auto & Truck

N1009 HWY L, Watertown, WI 53098 Map & directions

Call Now: (920) 541-4559

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About Northside Auto & Truck

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
93
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Northside Auto & Truck was established in 2000 by John Mason with the goal of providing honest, convenient, high quality auto repair. Our evaluation of this RepairPal Certified shop confirmed that John and his crew are providing exactly that. Our review of their most recent customers revealed a team of professionals who are providing great customer service. This team was described as polite, fair, knowledgeable, and accommodating. John, the owner, is an ASE Master Technician who holds his staff to the same level of professionalism that he strives to achieve. He provides very high quality shop management and automotive technical training on an ongoing basis for his staff members to help ensure that your experience is a great one. This training, coupled with the necessary automotive tools and computer diagnostic equipment allow them to professionally handle a wide range of repairs. These repairs are backed by a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, loaner vehicles, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

For over 15 years, Northside Auto & Truck Service has provided motorists in the Watertown, WI area with quality auto repairs and services. Our goal is to offer the best services available at affordable prices to get you back on the road in no time.

You'll be hard-pressed to find the same level of expertise that our auto mechanic specialists provide! We have years of experience working on both domestic and import vehicles of all makes and models and can work with you to find cost-effective repair and maintenance alternatives. After market warranties are serviced and accepted at Northside Auto & Truck Service for added convenience.

For a high-performing vehicle, trust Northside Auto with your car, truck, van or fleet. We also service aftermarket warranties for your convenience.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Extended/Evening Hours Financing
Free Estimates Heated Waiting Room Loaner Car Service Guarantee
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 23 verified reviews

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Northside Auto & Truck
Verified Customer
June 06, 2014

They gave very good service. It was done in a fast manner to my satisfaction.

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Northside Auto & Truck
Verified Customer
June 05, 2014

They are very efficient and fast, and they explained everything they did to my car to a T. They even put a light bulb near my liscense plate without me having to ask them to.

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Northside Auto & Truck
Verified Customer
June 04, 2014

I just like the way they do the work.

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Northside Auto & Truck
Verified Customer
June 02, 2014

They provide great service, they pick up your vehicle do the work and then they bring it back to you. They also belong to my business network group.

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Northside Auto & Truck
Verified Customer
May 22, 2014

They are close by and very convenient, I get really good service out of them. I do some mechanic work myself but at the moment I can't do the work myself.

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Northside Auto & Truck
Verified Customer
May 20, 2014

They have good service, people and fair prices. I only had an oil change.

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Northside Auto & Truck
Verified Customer
May 20, 2014

I have no trouble at all with them I have been going to them for years. We get flyers for deals which we give to our friends if I don't need anything done when they come out so they can take advantage of the deals. They have loaner cars for you in case the repairs take longer than expected. They are friendly, and always let you know what is going whether it be an oil change or their 21 points inspection if they find anything wrong they will call you and let you know.

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Northside Auto & Truck
Verified Customer
May 19, 2014

They have done a lot of work for me, I am very satisfied with Northside Auto.

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Northside Auto & Truck
Verified Customer
May 15, 2014

Everything is fixed. Everything is running good and smooth.

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Northside Auto & Truck
Verified Customer
May 12, 2014

I've been there a couple times and now they have my steering wheel to tight but I like them enough to still go there.

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Northside Auto & Truck
Verified Customer
May 08, 2014

I've always had good service there.

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Northside Auto & Truck
Verified Customer
May 05, 2014

I think he does an excellent job and he is reliable, they are trustworthy people. They are very kind and it has been a pleasure and have recommended them on several occasions.

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Northside Auto & Truck
Verified Customer
April 30, 2014

They were very courteous, knowledgeably and they let me know in depth with the repairs.

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Northside Auto & Truck
Verified Customer
April 07, 2014

They are timely, efficient and get the job done.

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Northside Auto & Truck
Verified Customer
April 02, 2014

I was just satisfied with the service, they knew what they were doing. I am tired of the franchise dealership service, and they do a good job.

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Northside Auto & Truck
Verified Customer
April 02, 2014

I was very happy service. I have been using them and they are reliable.

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Northside Auto & Truck
Verified Customer
April 02, 2014

Their prices are really high, and other places have better prices, but Northside has financing and that is why I decided to go to them.

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Northside Auto & Truck
Verified Customer
April 01, 2014

They got my car in very quickly, they were very friendly, and they also dropped me off at work. They did a good job.

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Northside Auto & Truck
Verified Customer
March 25, 2014

I like the work and sometimes the work has to go to the dealer. He is very accommodating and is handy to get to. It is very easy to get to.

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Northside Auto & Truck
Verified Customer
March 20, 2014

They are good, they did what I wanted them to do. If they found something wrong that they didn't originally quote me for they let me know, they are nice and friendly.

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Northside Auto & Truck
Verified Customer
March 12, 2014

I like them because they don't pressure and let me know everything that's wrong and don't pressure you for you to get a quote right away. They're friendly. I appreciate Ryan in the front, and John Mason.

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Northside Auto & Truck
Verified Customer
March 05, 2014

I find them to be overpriced the only thing at that shop in their favor is the fact they have loaner cars. They are not very knowledgeable on certain things.

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Northside Auto & Truck
Verified Customer
March 04, 2014

They were polite and did all the work on time, they did a good job.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon:8:00am to 7:00pm
Tue:8:00am to 7:00pm
Wed:8:00am to 7:00pm
Thu:8:00am to 7:00pm
Fri:CLOSED
Call Now:

(920) 541-4559

Auto Repair Experience

  1. John Mason, Owner
  2. Established 2000
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technician
  5. 24 Years of Car Repair Experience