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Northridge Automotive

5445 N Ridge Rd, Madison, OH 44057 Map & directions

Call Now: (440) 745-3197

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About Northridge Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
93
Tools & Equipment (?)
96
Customer Service (?)
95
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Northridge Automotive has been serving the Madison community since 1990. Scott Kintop, the owner, has assembled a team of very experienced professionals. This RepairPal Certified shop has 7 very qualified technicians who are constantly working to stay up to date with the latest technologies. An investment has been made in the automotive tools and equipment that is needed to make professional repairs to your modern vehicle. This training and the investment in the proper tooling enable Northridge Auto to make a wide range of repairs to your modern vehicle. These repairs range from tires and wheel alignment, minor and major mechanical repairs, to check engine light diagnosis and repairs. The work performed here is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, Saturday hours and a clean waiting area with wireless Internet are available for your convenience.

Message from the Shop

Locally owned & operated for 19 years. We have 16 service bays with ASE certified techs. All major tire brands available.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Child Friendly Coffee Early Bird Dropoff Financing
Heated Waiting Room Open Saturday Rental Car Service Guarantee
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

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Northridge Automotive
Verified Customer
April 24, 2014

I can get in there quickly and they do a good job. Any time I have trouble after a repair all I have to do is bring it back in.

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Northridge Automotive
Verified Customer
April 24, 2014

I was taken care of very quickly and they are pretty nice. Fair price on the tires I got.

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Northridge Automotive
Verified Customer
April 24, 2014

It was good but a long wait. The work was good and we were the only ones there and a long wait for an oil change.

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Northridge Automotive
Verified Customer
April 23, 2014

Just excellent service. Ease of oil change and repair.

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Northridge Automotive
Verified Customer
April 23, 2014

There might be cheaper prices elsewhere, no one is perfect.

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Northridge Automotive
Verified Customer
April 22, 2014

I have five vehicles and I take them all there. They are thorough. They always ask for approval before repairs are done. Their costs are reasonable.

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Northridge Automotive
Verified Customer
April 22, 2014

I have been dealing with them for years, they do great work at a reasonable price.

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Northridge Automotive
Verified Customer
April 21, 2014

I had my oil changed and got a tire rotation, they do good work.

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Northridge Automotive
Verified Customer
April 21, 2014

They did the work on time and were straight forward with the price.

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Northridge Automotive
Verified Customer
April 21, 2014

The job was good, and they are very professional.

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Northridge Automotive
Verified Customer
April 21, 2014

When we entered the facility we were treated very nicely, they worked us in even though they were really busy and we were able to sit and wait for them to finish.

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Northridge Automotive
Verified Customer
April 19, 2014

They are honest and reliable. You can get good quality work for a reasonable price.

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Northridge Automotive
Verified Customer
April 19, 2014

They are friendly and knowledgeable. They tell you up front what is going on. They have a good price.

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Northridge Automotive
Verified Customer
April 18, 2014

They have always treated me well.

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Northridge Automotive
Verified Customer
April 18, 2014

I trust them they do the work that I told them to do and they did it well, and they are very accommodating.

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Northridge Automotive
Verified Customer
April 18, 2014

We had to take our car back in to get repaired after the initial repair, this is the third time we have had to take a vehicle back right after we had work done. I would like to blame it on parts but that is a long shot.

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Northridge Automotive
Verified Customer
April 18, 2014

They have always done good work in a fair amount of time and at an amazing price.

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Northridge Automotive
Verified Customer
April 17, 2014

They provide good service and the prices are decent.

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Northridge Automotive
Verified Customer
April 17, 2014

I have been more then pleased every time I go there. They have been dependable and that is why I keep going back.

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Northridge Automotive
Verified Customer
April 17, 2014

I have always been satisfied with the work they do there.

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Northridge Automotive
Verified Customer
April 16, 2014

I had the car over there and they fixed my car to the point it would last another 2 years.

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Northridge Automotive
Verified Customer
April 16, 2014

They were pretty good but we had to wait a few days for our car, but the work was excellent.

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Northridge Automotive
Verified Customer
April 16, 2014

I've used them before and they have done a great job on all my repairs and I am happy with them.

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Northridge Automotive
Verified Customer
April 15, 2014

I had an alignment done and it still turned to the right. I went back and they fixed it but I should not have had to go back a second time.

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Northridge Automotive
Verified Customer
April 14, 2014

The service was a good price. It was good work.

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  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Sat:8:00am to 3:00pm
Sun:CLOSED
Call Now:

(440) 745-3197

Auto Repair Experience

  1. Scott Kintop, Owner
  2. Established 1990
  3. 7 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technicians
  5. 67 Years of Car Repair Experience