Northbay Automotive was established back in 1989 and has been proudly serving Petaluma and the surrounding area ever since. This RepairPal Certified shop features a very experienced and well trained team of ASE certified technicians, one of whom is an ASE Master. They are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to tires and wheel alignment, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “excellent”, “trustworthy”, “knowledgeable”, “helpful”, and "professional". A local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are also available for your convenience.
Petaluma, CA 94952 USA
Auto Repair Experience
- Michael Stauber, Manager
- Don Reid, Service Manager
- Established 1989
- 2 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 36 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Smog/Emissions Testing
- Timing Belts
- Transmission Repair
- Early Bird Dropoff
- Rental Car
- Service Guarantee
- Wireless Internet
Makes We Serve
Great service, and they communicated well through the whole process.
Excellent service. My car wouldn't start one morning, they fixed it the same day, checked some other concerns I had, explained everything, treated me very well, and gave me a fair price. Very happy!
I have used Northbay for maybe 20 years. They are excellent and easy to use
Everything was great except they quoted me $158 before inspecting my car to see what the problem was. It could of taken them 5 minutes or 5 hours, that fee wasn't really explained to me.
Great job as usual.
Courteous and honest work.
Very friendly and up-front with everything. I was happy with my visit, and would go back again.
The work on my car was actually completed a few hours early!
I love you guys! Great pricing and service for what I need. Thank you!
Don Reid was amazing. He is friendly, upbeat and was helpful in diagnosing the problem. And when I presented extended warranty information, he went to the mat for me and had the insurance company cover an amazing amount of the bill and labor. Great Job, Don and Northbay Automotive!! Thank you!
It was nice, I called one day ahead was scheduled for the next morning. The service was quick - maybe 45 minutes. I sat and read a magazine, and next thing you know, it was done. Thank you.
Every time we take a car to this shop, my husband has a few ideas of what the problem may be. And each and every time, even though they could pick the most expensive issue and say it was that one, they simply fix what is needed, and never even think twice about over-charging us. Sure, these guys may be a bit more for an oil change or for tires than the box stores, but trust me, it's well worth it as they are always there for us.
This was my first time to Northbay Automative and had a Smog test. I thought the price a little high, but the work was very satisfactory.
Love you guys. Thank you for the great service.
They were very accommodating in getting my repair done ASAP.
Very satisfied. Professional demeanor.
I made an appointment for work. The vehicle was ready early.
Don and Mike run a first class shop.
I liked that the final price came down from the estimate.
I had a great experience, they were extremely friendly and even gave me a ride to work when I dropped off my car. That was a really big deal for me. I felt I could trust their expert opinion and will definitely be making them my new place for car repairs, thank you!!
Friendly, fast and very competent service!
Thanks for your service!
They were able to diagnose the problem, communicated the problem and estimated cost with me, then fixed the problem.
Quality service, as usual!
We always take our truck to Northbay. The service is fast and the prices are fair. Thank you, Don, for your gracious service!
Good service and friendly staff. They found a slow leak in the rear tire, and did an oil change.
Fast. Friendly. Good work at a reasonable price.
Northbay Automotive has been servicing my cars for well over a decade. My last experience involved a rattling noise from under the car. They took it in immediately and fixed a broken exhaust pipe hanger. As I was scheduled to make a long drive within days, their promptness made a real difference to me.
Northbay helped us out when our motorhome developed multiple engine problems at the same time. We were 2000 miles from home and they worked us in and fixed everything. Very professional and caring owners and technicians. You can trust this shop!
Service was great.
Service is always thorough.
We have been a long-time customer. They do excellent work and are always there when you need them.
Thorough, on time work, friendly, no pricing surprises. They communicate well.
I brought my car in for regular servicing. I always bring my car in on Fridays at 8 am. Generally I go next door to Mr. Moms to have breakfast while my car is being serviced. My car is usually ready within an hour. Don and Mike are very friendly and courteous.
Great local shop.
Quick. Reasonable price. Professional service.
Excellent service. I wish they could have taken my car earlier, but this was totally understandable, as I had not had the time to schedule an appointment.
Good dependable service
All went well. No surprises. Don always takes notes of little concerns I have and often deals with them personally.
Work done as discussed.
They are honest, regardless of how much they may or may not be able to charge.
Very trusted mechanic, reliable, friendly and reasonable rates
They are so helpful. I had a last-minute issue with my car and they fit me in and did what they could in the situation. They are very accommodating, practical, and super nice.
They give prompt, excellent service
Very good. Prompt, attentive, honest service. A bit more than I expected to pay, but the quality and trust you have with them is worth it
Great help in pre-purchase inspection
Everyone is friendly and they work quickly and do a good job!
My 2 experiences with the shop have been favorable.
Good service, professional. Fair & honest pricing.
They go out of their way to inform me of any issues or upcoming issues. This is very helpful in budget planning.
I don't recommend things very often but if someone happened to be i need of a mechanic i would tell them about Northbay and that they have been good.
I've received consistently excellent service and recommendations from this shop, at reasonable costs.
Good service - no surprises - quality work.
I like their quick service.
I have been going to them for years and they have always kept my aging Toyota in excellent condition.
I have referred several friends and will continue to do so.
Continued excellent service.
The folks there were very helpful and honest which is rare especially when I've dealt with repair shops.
I have always been treated with the best service and value.
Perfect customer relations....perfect mechanical skills in the repairs.....All repairs done right the first time...reasonable pricing.
They have taken care of my vehicles for more than ten years, and in those 10+ years, there has never been a surprise. On time, every time, simply a great experience each time!
They provide good service at lower prices than a dealership.
They have always provided great service done correctly first visit.
They are excellent.
I always have had excellent service at fair prices. Always on time. Very courteous.
Excellent service with good mechanics and user friendly internet access.
Timely, experienced, trustworthy.
Excellent and prompt service.
I have always had great service. Knowledgeable mechanics and owners who do their best to accommodate my schedule.
Quality and ethical and good prices.
Time, after time, after time, they took great care of me and my car.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service