North Pointe Motors
(847) 470-9393
Hours of Operation
| Mon - Fri | 8:00am to 5:00pm |
Message from the Shop
North Pointe Motors is a full Service Auto repair facility specializing in European Automobiles. We have all the latest diagnostic equipment and full factory service and repair information systems to fully service your vehicle in a very efficient way. We specialize in Volvo, BMW, Mercedes-Benz and Volkswagen-Audi Vehicles. The truly safe Dealer alternative.
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Auto Makes We Service
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Quality Affiliations
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Specialties
| AC/Heating | Check Engine Light | Diagnosis | Muffler & Exhaust |
| Oil Change & Lube | Scheduled Maintenance | Service & Repair | Timing Belts |
| Transmission Repair | Windshield/Glass |
Amenities
| Car Pickup/Dropoff | Car Wash | Child Friendly | Coffee |
| Early Bird Dropoff | Free Inspection | Gas/Diesel | Heated Waiting Room |
| Parts/Accessories | Rental Car | Senior Discount | Service Guarantee |
| Shopping Nearby | Shuttle | Towing | Warranty Accepted |
| Wireless Internet |
Customer Reviews (3 reviews)
3 Sort by: Date | Helpful-
North Pointe Motors
I have been going to North Pointe since they opened. They are very good at figuring out problems that other shops cannot diagnose. They don't just start replacing expensive parts without knowing what is really wrong. I trust them so much I once had a car towed all the way from South Holland, Michigan to North Pointe. I just don't want anyone else working on my car.
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North Pointe Motors
It may be a "little shop" but they do great work, value their customers very highly, and are respectful of budjets. If they spen 5 hours diagnosing something, they usually decide that they "just can't charge that much" and bill for 3 hours instead, for example. These guys reall know their stuff, and no corners ar cut by using "cheap parts". I highly recommend them if you own a Volvo, Mercedes Benz, or a BMW. They are even authorized for warranty work for 12,000 miles or one year.
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North Pointe Motors
I first experienced North Pointe's service on my second high mileage Mercedes Benz when I lived 7 miles from their shop. I wish I had found Tim and his crew earlier. I now have a high mileage Mercedes (purchased new) and have moved north to Lake County. Since the car is now out of warranty, it only visits North Pointe for repair. I would not take it anywhere else. The use of original equipment parts and their dedication to economical and excellent service are unmatched.
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Recent Answers by North Pointe Motors
"No, the car won't move without the rear driveshaft installed."
"It is very possible because of the location of that amplifier. The part is about $1200.00 if the car was produced before 09/06 and it has a Harmon/Kardon stereo system. I hope this helps."
"This sounds like an electronic throttle module going bad. Is the "check engine" light lit? This would help in diagnosing this problem. Very common problem."
"Hello, This is most likely to need a brake light switch but we would have to read out the ecm to verify this. Sincerely, North Pointe Motors."
"If your car has the 3.2 engine it has a chain and does not need service. If it is a 2.0 turbo engine it has a belt and should be changed. Audi usually puts a sticker under the hood showing the repl..."