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Q:

non functional exterior door handle on passenger door on 2002 Mercury Villager

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
unable to open door from the outside
(1) Answer
sounds like one of the door latch actuator rods came loose. Remove the inner door panel and take a look for a loose rod.