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Newport Auto Center

307 W Newport Pike, Wilmington, DE 19804 Map & directions

Call Now: (302) 294-0297

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About Newport Auto Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
100
Tools & Equipment (?)
96
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Newport Auto Center has been serving their community since 1981. We found managing owner Michael Berger to be very experienced and a great example to his employees. Michael has more than 38 years of automotive industry experience, is ASE Certified, and receives continual training to stay up to date with current automotive technologies. The shop has a team of 4 technicians 2 of whom are ASE Certified, one being ASE Master Certified, and as a whole the group has over 101 years of experience. Excellent shop equipment including some of the industry's leading diagnostic scan tools round out this certified shop. For your convenience they also offer a local shuttle service, rental car, free WiFi internet access and early bird/after hours drop-off.

Message from the Shop

At Newport Auto Center, we work on all makes and models. We specialize in check engine light repairs on all vehicles, heating and air conditioning,water pumps,brakes, suspension, wheel alignments, engine and transmission repairs and replacements. We have all types of tires at very affordable prices, from small car tires to big trucks. All of our work comes with the best warranty in the business. We also accept and work on vehicles with extended warranties from after market companies and original manufacturers. We accept all major credit and debit cards.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Mobile Repair Muffler & Exhaust
Oil Change & Lube Roadside Assistance Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Car Pickup/Dropoff Child Friendly Coffee Early Bird Dropoff
Extended/Evening Hours Heated Waiting Room Military Discount Parts/Accessories
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 13 verified reviews (18 total)

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Newport Auto Center
Verified Customer
March 19, 2013

I would recommend them. They do good work.

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Newport Auto Center
Verified Customer
March 29, 2013

They are very fair. It was a great experience.

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Newport Auto Center
Verified Customer
March 19, 2013

I trust what they say is wrong with the car. I also trust them with the repair.

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Newport Auto Center
Verified Customer
March 19, 2013

The owners are very upfront and honest. They recommend what is absolutely needed. They don't push repairs. They have reasonable rates.

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Newport Auto Center
Verified Customer
March 18, 2013

I have used Newport Auto for 8 years. They continue to go above and beyond with their work.

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Newport Auto Center
Verified Customer
March 18, 2013

Newport Auto repair does excellent work. I recommend them to all of my family.

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Newport Auto Center
Verified Customer
March 18, 2013

It was very good.

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Newport Auto Center
Verified Customer
March 13, 2013

Honest, fair, and full of integrity.

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Newport Auto Center
Verified Customer
March 12, 2013

They do excellent work. They are a first class operation. I recommend them to everyone.

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Newport Auto Center
Verified Customer
March 05, 2013

He does very, very good work. He is a fair and good dealer.

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Newport Auto Center
Verified Customer
March 05, 2013

They always treat me well there.

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Newport Auto Center
Verified Customer
January 15, 2013

The people there are very friendly. They do honest work and don't push repairs.

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Newport Auto Center
Verified Customer
January 15, 2013

It was great. I don't have any problems with them. My car has always been on time.

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Newport Auto Center
February 16, 2011

Great work, honest, very VERY nice people. I found this shop on this site and decided to use them, and i couldn’t be happier. My dodge has not run this good since i bought it brand new. They towed my car in and replaced the water pump at a very affordable price. I even had them give it a tune up. If i could i would give this shop 10 stars and would recommend them to anyone. They definitely made a lifetime customer out of me and my family.

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Newport Auto Center
January 14, 2010

honest, respectable, affordable.
very nice and very helpful workers

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Newport Auto Center
January 30, 2012

I brought my vehicle to this shop because they had such great reviews on this site... and I also only live about 5 miles from them. I felt the need to write this review because I too had such a wonderful experience with Newport Auto Center. They handled my car and I with such good care and honesty that I'm sad I hadn't found them sooner. Five stars guys... keep up the great work and thank you for being so honest!!!!

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Newport Auto Center
August 07, 2012

I would reccomend these guys to anyone. Their shop is so clean and nice i just felt very comfortable while I was there. Im so greatful they fixed my car and got it to pass inspection. I couldn't be more happy with them.

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Newport Auto Center
May 02, 2012

Much more affordable then the dealership, who try to sell you everything even when you dont need it. I appreciate the honesty from these mechanics at newport auto center and will absolutly be using them agian for all my vehicles.

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Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(302) 294-0297

Auto Repair Experience

  1. Michael Berger, Owner
  2. Established 1981
  3. 4 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 101 Years of Car Repair Experience