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Newman's Automotive

3916 Woodbury Dr, Austin, TX 78704 Map & directions

Call Now: (512) 270-6096

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About Newman's Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability
97
Tools & Equipment
95
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Newman's Automotive was established in 1992 and has been providing Austin and the surrounding area with quality automotive repairs ever since. This RepairPal Certified shop features a team of very experienced, highly trained technicians who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “trustworthy”, “friendly”, “efficient”, and “honest”. Local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

At Newman’s Automotive, we’re dedicated to providing the best vehicle maintenance, tire services and auto repair in Austin, TX. Our local shop is family owned and operated, and proud to have been serving high quality automotive repairs in Austin for more than 20 years! The mechanics on our team are highly skilled, ASE Certified Technicians, and are trained to properly service, repair and maintain all vehicle makes and models, foreign or domestic. We also sell new tires, and are happy to help find and install the perfect set of tires for your vehicle and your lifestyle.

We take pride in the quality of our service, so almost every repair is guaranteed by a leading 24 month/24,000 mile warranty. In addition, our factory scheduled maintenance services maintain your manufacturer’s warranty because we use parts that are equal to, or exceed, manufacturer standards. When it comes to Austin getting your vehicle fixed and back on the road, we are a cost-effective dealership alternative that is centered around customer service and safety. For more information on how to become a V.I.P. Member and receive a Limited Lifetime Guarantee on all service, contact us today!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Loaner Car
Rental Car Service Guarantee Shuttle Wireless Internet

Customer Reviews 19 verified reviews (21 total)

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Newman's Automotive
Verified Customer
March 11, 2015

You know that I just love the Newman fellows.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 14:55

Thank You O.R. we love you too!

Newman's Automotive
Verified Customer
March 11, 2015

I have always received good service at Newman's, which is important to me. I know that I can rely on them to take care of my car honestly and see that I do what is needed to keep it in good shape.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 14:57

Thank you Paula, for the kind words.. It is a pleasure to work with people like you that appreciate what we do. and thanks for the apple sauce cake:)

Newman's Automotive
Verified Customer
March 10, 2015

They are friendly and efficient.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 14:57

Hello Elias, Thanks for the feedback.. we will keep up the good work!

Newman's Automotive
Verified Customer
March 10, 2015

I've been doing business there for a long time.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 15:03

Yes 20 years... and its customers and friends like you that keep me going.
Thanks Kathryn

Newman's Automotive
Verified Customer
March 08, 2015

I have always had excellent and trustworthy service from Newman's.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 15:06

Thanks Hubert, We strive for excellence in all we do here at Newman's Automotive and its nice to be recognized for it. And thank you for referring your daughter it was nice to meet Amber

Newman's Automotive
Verified Customer
March 03, 2015

Good shop.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 15:04

Thanks Eli,

Newman's Automotive
Verified Customer
March 02, 2015

They are honest, friendly, clean, polite, and value you as a customer. They fully explain everything.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 15:06

Thanks Sandra, we work hard to take care of our customers and their cars and keep the shop clean too...

Newman's Automotive
Verified Customer
March 02, 2015

They are honest and get the job done.

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Newman's Automotive
Verified Customer
February 23, 2015

Love those folks!

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Newman's Automotive
Verified Customer
February 23, 2015

I like the convenience, quality and friendly atmosphere.

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Newman's Automotive
Verified Customer
February 22, 2015

Excellent customer service.

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Newman's Automotive
Verified Customer
February 22, 2015

No complaints, I've been very satisfied.

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Newman's Automotive
Verified Customer
February 22, 2015

They were willing to work with us on doing the labor on parts we bought ourselves.

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Newman's Automotive
Verified Customer
February 11, 2015

The best service in Austin.

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Newman's Automotive
Verified Customer
February 10, 2015

They do excellent work that you can bank on at a fair price.

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Newman's Automotive
Verified Customer
January 29, 2015

I was given a very detailed explanation of the work recommended for my car. Excellent customer service.

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Newman's Automotive
Verified Customer
January 15, 2015

They did a great job.

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Newman's Automotive
Verified Customer
January 07, 2015

The best service I ever had, and at a good price.

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Newman's Automotive
Verified Customer
December 16, 2014

They are very efficient, explain everything and you never feel they are trying to sell you a service or part that is not needed at the time.

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Newman's Automotive
February 08, 2011

A shop you can trust

I was really impressed with the service I recently received from Newman's Automotive. My Honda was ready on time and the staff was friendly and helpful. In addition, the staff were very knowledgeable about their products and services. Specifically, I was given a written description of recommendations. It was explained to me in way that could easily be understood and better yet there was no pressure. My overall feeling about the experience is they actually care about the maintenance and the quality of work they provided on my Honda Accord. I absolutely will return to Newman's for service again.

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Newman's Automotive
May 21, 2015

My '99 Villager van had been cutting out intermittently. Finally on a Sunday night it stalled out completely and couldn't be restarted, stranding me. I had it towed home that night, then to Newman's the next morning on recommendation of the tow driver. They called later and told me the starter was bad and the engine was completely locked up, supposedly due to a bad motor mount that caused the oil to leak out of the engine. They said I needed a new engine and a new starter.

I was not happy with that, so I had it towed to another shop the next day, that replaced the starter and had the engine running the day after that. It was not locked up. The issue turned out to be a bad distributor that had been replaced less than a year before and was still under warranty. A replacement was obtained, installed, and the van is now running with no recurrence of the problem. Motor mount is still not repaired and there is plenty of oil in the engine.

I could have been out of pocket thousands for that bad diagnosis had I not sought a second opinion. After two emails, I did finally receive a credit for the diagnostic fee, though no apology, and I am still out of pocket for the extra tow, plus additional days of loss of use of the vehicle.

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Reply from Newman's Automotive -  newmansautoMay 21, 2015 14:49

Chris, we are very sorry for this frustrating experience. We are committed to doing business with honesty and integrity, as evidenced by our countless positive reviews and numerous customers who have been coming to us for 20 years or more. We did make a mistake in the diagnosis of your engine and have refunded the diagnostic fee. In addition, the technician who mis-diagnosed the problem no longer works here. We are glad that you found a solution to your problem and that it was partially under warranty. David Newman

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(512) 270-6096

Auto Repair Experience

  1. David Newman , Owner
  2. Established 1992
  3. 3 Auto Repair Mechanics on Staff
  4. 1 ASE Certified Auto Technician
  5. 60 Years of Car Repair Experience