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Newell Auto Group

3925 Alhambra Ave, Martinez, CA 94553 Map & directions

Call Now: (925) 248-9085

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About Newell Auto Group

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
93
Technical Ability
93
Tools & Equipment
92
Customer Service
95
Customer Conveniences
24 months / 24,000 miles
Parts & Labor Warranty

Assessment Summary

Newell Auto Group has been serving the community of Martinez and the surrounding area since 2010. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as “amazing”, “excellent”, “efficient”, and “helpful”. This location features a team of automotive professionals with a excellent mix of experience, ongoing training and ASE certifications. An investment in the necessary tools and equipment helps make them capable of repairs ranging from minor and major mechanical repairs, to state smog inspections, to check engine diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 24-month / 24,000-mile warranty for your peace of mind. A local shuttle service, loaner vehicles, early bird drop off, Saturday business hours, and a waiting area with wireless Internet are all available for your convenience.

Message from the Shop

If you are looking for an auto repair shop in Martinez, Concord, Pleasant Hill, Walnut Creek and beyond that you can trust, consider our family-owned certified auto repair shop.

Whether your vehicle needs a minor tune-up or a major overhaul, our ASE certified technicians will quickly diagnose and provide solutions to your vehicle’s problems, saving you valuable time and money.

Your complete satisfaction and willingness to recommend us to others is our goal.

We provide dealership quality work at independent pricing.

We also are one of the top diesel service shops in the area. We work on all types of diesel vehicles - trucks, cars, and SUV's.

Our services include;

Air Conditioning
Alternator
Battery
Brakes
Check Engine
Clutches
Electrical
Engine
Exhaust
Fuel System
Heating
Hoses
Lights
Oil Change
Power Steering
Pre-Purchase Inspections
Radiators
Rear End
Smog Check
Suspension
Timing Belts
Tires
Transmissions
Tune Ups
Vehicle Inspections

Call today to schedule an appointment

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Muffler & Exhaust Oil Change & Lube Scheduled Maintenance
Service & Repair Smog/Emissions Testing Timing Belts Tire Sales/Repair
Transmission Repair Vehicle Detailing

Amenities

Car Delivery Car Pickup/Dropoff Car Wash Child Friendly
Coffee Early Bird Dropoff Free Estimates Free Multi-Point Safety Inspection
Gas/Diesel Heated Waiting Room Loaner Car Military Discount
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Towing Warranty Accepted
Wireless Internet

Customer Reviews 21 verified reviews

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Newell Auto Group
Verified Customer
July 09, 2015

They always just do a good job.

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Newell Auto Group
Verified Customer
July 09, 2015
Newell Auto Group
Verified Customer
June 19, 2015

They have excellent communication skills, the tires I wanted they had to order because they weren't in their inventory. I was impressed that they kept me in the loop.

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Newell Auto Group
Verified Customer
June 16, 2015

I find them all very nice and they are all very helpful. They are just very nice to everybody.

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Newell Auto Group
Verified Customer
June 16, 2015

They gave pretty good service. They took care of my problem. They were courteous and even gave us sandwiches when we went in.

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Newell Auto Group
Verified Customer
June 08, 2015

Nobody is perfect. They're really good.

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Newell Auto Group
Verified Customer
June 03, 2015

Every time I go there the customer service and the job they do is done well. I am completely satisfied with the customer service, speed and service overall.

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Newell Auto Group
Verified Customer
May 27, 2015

They are pretty nice people and I really like that. The work is good too.

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Newell Auto Group
Verified Customer
May 26, 2015
Newell Auto Group
Verified Customer
May 26, 2015

They are hard workers and always provide good customer service. They are very good at their job and always help out with questions.

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Newell Auto Group
Verified Customer
May 19, 2015

Everything has always been done corectly and I never have to take anything back.

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Newell Auto Group
Verified Customer
May 01, 2015

They seem to do a pretty good job and they are very helpful, the only thing I didn't like was the smog shop they recommended me to.

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Newell Auto Group
Verified Customer
April 22, 2015

They did what they said they we're going to do and for a good reasonable price.

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Newell Auto Group
Verified Customer
April 03, 2015

I like the way the customer service is. The go beyond the call of duty. They picked up my wife and took her back to the dealership. They worked with our schedule which I thought was very nice. What they did was stellar.

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Newell Auto Group
Verified Customer
March 12, 2015

The customer service rep was great. They we're prompt and on time. When they told me it would be done. The lodge was clean and organized. Everything was clean.

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Newell Auto Group
Verified Customer
February 24, 2015

They are fast and efficient. They are polite and had good customer service with good communication skills.

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Newell Auto Group
Verified Customer
February 19, 2015

They we're really helpful. The customer service was thorough on going over my car.

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Newell Auto Group
Verified Customer
January 14, 2015

Everyone from the service tech to the owner was amazing to work with.

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Newell Auto Group
Verified Customer
October 29, 2014

Amazing customer service !! Pete Newell is the man!!

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Newell Auto Group
Verified Customer
September 18, 2014

Great customer service.

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Newell Auto Group
Verified Customer
September 11, 2014

I came in to get the brakes done on my wife's car and needed a reasonable price because I was recently laid off from work. They exceeded my expectations and I even got two new tires. The price was right and the service was better than expected

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:00pm
Call Now:

(925) 248-9085

Auto Repair Experience

  1. Michael Vincent, Manager
  2. Established 2010
  3. 5 Auto Repair Mechanics on Staff
  4. 4 ASE Certified Auto Technicians
  5. 55 Years of Car Repair Experience