new key on 2002 Suzuki XL-7

lost my keys to my 2002 suzukixl7 got a new key made thru the dealer with the vin number but key wont work

by in Potwin, KS on June 12, 2013
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2 answers
ANSWER by , June 13, 2013
call dealer and ask for advise.
ANSWER by , June 13, 2013
Key won't turn in the switch , or vehicle won't start? Does the key work in the door lock?