The Waterville location of New England Imports has been serving the local community since 2011. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the very best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as honest, efficient, knowledgeable, and courteous. This location features a team of automotive professionals whose commitment to ongoing training ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. Loaner vehicles, and a waiting area with wireless Internet are all available for your convenience.
New England Imports
Waterville, ME 04901 USA
Auto Repair Experience
- Bill Pettipas, Owner
- Established 2011
- 3 Auto Repair Mechanics on Staff
- 52 Years of Car Repair Experience
- Check Engine Light
- Muffler & Exhaust
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Tire Sales/Repair
- Car Delivery
- Loaner Car
- Service Guarantee
- Wireless Internet
Makes We Serve
- Land Rover
I had good service. I've gone several times and I trust them. Convenient. Nearby I had good service there. I've gone several times and I trust them. They are convenient meaning nearby.
They were very prompt. They told me the cost before the work. I call them up and they get the car there the next day. I can drop my car off there and walk to my house. It looks nice in there.
Friendly, honest, the customer service is good. if they have a hunch that you need a service they get you in right away. Consistency of service is very good. The rates were competitive.
They always provide fast friendly service.
They are efficient, charge decent prices and they are experts on my vehicle.
They do good work.
They are responsive and responsible.
Whenever I'm in a bind they do what they can to help me out.
They do the job quickly. They give you a good price. They make the whole process easy. They fix your car right and give you a good price.
They were prompt, on time, and they really explained thoroughly what they were going to do. The customer service altogether was great. Package deal altogether was pleasing. I didn't have to wait around for a while.
They provide wonderful service, they give me little service items such as fuses and light bulbs at no charge. Overall I always receive good service there.
Their service is excellent. As a women, I appreciate that they thoroughly inspect the vehicle. If there is something needing to be done they let me know. Their service price is reasonable.
The mechanic that usually works there is very knowledgeable and if he doesn't know he looks it up. He is very helpful.
They did what they needed to do and it was quick. They did an alignment.
They are really friendly. They go above and beyond to help you out. They get you in whenever you need it. We have never had any trouble with them. They do the work really well. They have specialist there for my car.
They treat you very nicely, they actually listen to what you have to say and they treat you with respect.
They were punctual and honest. They are a small company and it takes time for them to operate.
I've been dealing with them for a long time. You have a problem, they listen and fix it. They don't jerk you around. Everything that is fixed is fixed right. I've had bad experiences at other places.
If I ever have an issue I can call them, they take me in whenever I need to get in. They don't overcharge me and they bend over backwards to help me.
They have fast, courteous, thorough service with great rates. They do good work and the prices are reasonable.
I've had good work with them. I've been satisfied with the work they've done for me. They do what I ask them to do at a reasonable price.
I was very happy with the service.
We have always gone there and they always do a good job.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service