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New England Imports

632 Lakeview Dr, South China, ME 04358 Map & directions

Call Now: (207) 747-3341

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About New England Imports

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
93
Tools & Equipment (?)
97
Customer Service (?)
91
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

The South China location of New England Imports has been serving the local community since 2008. This RepairPal Certified shop strives to stay on top of the latest technologies and to be a leader in the local community by providing the highest level of automotive repair coupled with the very best customer service. Our review of this shop revealed they are achieving this goal. Recent customers describe this team as friendly, reliable, honest, knowledgeable, and awesome. This location features a team of automotive professionals whose commitment to ongoing training and ASE certifications ranks with the best. They are well equipped to handle repairs ranging from tires and wheel alignment, to minor and major mechanical repairs, to check engine light diagnoses and repair, as well as your scheduled maintenance needs. Repairs are covered by a 12-month / 12,000-mile warranty for your peace of mind. A waiting area with wireless Internet is available for your convenience.

Message from the Shop

Specializing in foreign auto repair and service. Full body shop on site with free estimates on all jobs.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Tire Sales/Repair

Amenities

Early Bird Dropoff Free Inspection Gas/Diesel Parts/Accessories
Service Guarantee Wireless Internet

Customer Reviews 25 verified reviews

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New England Imports
Verified Customer
December 03, 2014

I've always had good results. They do a good job, they fixed what they said they would fix. There's no down points. I've done business with them for years and I intend to continue.

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New England Imports
Verified Customer
December 01, 2014

I like their friendliness and their service. They're very prompt and they did everything I asked of them.

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New England Imports
Verified Customer
November 26, 2014

We like the guy, and he does good, reasonable work.

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New England Imports
Verified Customer
November 26, 2014

If I call them with a problem they will send a car for you or come to your home and try to help you at your place. They are just fantastic and caring people.

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New England Imports
Verified Customer
November 24, 2014

They have great service, they were reliable, courteous, and informative.

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New England Imports
Verified Customer
November 20, 2014

Great service, they don't overcharge and are knowledgeable. They get the problem fixed. You can go if you have a problem anytime and they will try to work you in. Their price, is about 30 to 40 dollars cheaper than the Lexus dealership per hour.

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New England Imports
Verified Customer
November 20, 2014

Their service is excellent.

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New England Imports
Verified Customer
November 20, 2014

The service is good. He tries to get the repair done with as much of a low price as possible, while getting the repair done in a timely manner and not over charging me. I also appreciate the reasonable prices.

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New England Imports
Verified Customer
November 19, 2014

They are very accommodating, honest and reliable. Overall I trust them.

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New England Imports
Verified Customer
November 19, 2014

They were nice deal with, they are honest and they only do what they think you need done.

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New England Imports
Verified Customer
November 15, 2014

I have been going to them for years, and I like their work because they are honest about the work they do.

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New England Imports
Verified Customer
November 15, 2014

I have had nothing but the utmost success and respect for their work and I stand by what they do. They have very good mechanics. They know what they are talking about and they get me in and out promptly.

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New England Imports
Verified Customer
November 14, 2014

The price is right, the work is done correctly and I am happy.

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New England Imports
Verified Customer
November 13, 2014

Good customer service, great prices and they are very convenient.

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New England Imports
Verified Customer
November 13, 2014

They are friendly, accurate and I have been going to them for years and will continue to do so.

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New England Imports
Verified Customer
November 13, 2014

They do excellent work on both of our cars.

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New England Imports
Verified Customer
November 12, 2014

I've dealt with them for years and have been nothing but satisfied. The quality of the work, the fairness of the people and estimates.

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New England Imports
Verified Customer
November 11, 2014

They are very flexible, knowledgeable, they treat me with respect and they are a top notch service company.

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New England Imports
Verified Customer
November 10, 2014

They gave excellent service, and the work was done well.

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New England Imports
Verified Customer
November 10, 2014

They've always been timely, affordable, and straight forward. What they say they do, they do. I've been down this road before and I've found that they are very knowledgeable.

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New England Imports
Verified Customer
November 07, 2014

Every time I go there I never have any issues with their service.

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New England Imports
Verified Customer
November 07, 2014

I have been going there for a long time, they do good work and I trust them.

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New England Imports
Verified Customer
November 05, 2014

They have been great. They are a good company. If you call them they get you in there in the day especially if you have something wrong they get you in right away. There are no dealers here and they actually give me advice over the phone.

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New England Imports
Verified Customer
November 03, 2014

They are an awesome company to work with. They just take care of the customers. No matter what I go in with they take care of the problem.

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New England Imports
Verified Customer
October 28, 2014

I have been going there for years, they are customer friendly and overall they are a good garage to go to.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 5:30pm
Call Now:

(207) 747-3341

Auto Repair Experience

  1. Bill Pettipas, Owner
  2. Established 2008
  3. 3 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 55 Years of Car Repair Experience