New Canaan Avenue Service. Inc
87 New Canaan Avenue, Norwalk, CT 06850 Map & directions
Call Now: (203) 989-3565
“He went out of his way to help me. He went above and beyond. I felt like I got a good value for my money.”
“Service was everything that I expected. My car was fixed. What I brought it in for was fixed and it was done...”
“I had my car or truck fixed there half a dozen times and it's always been great. He's quick and efficient.”
About New Canaan Avenue Service. Inc
RepairPal’s Comprehensive Evaluation
Our team found New Canaan Avenue Service, Inc. to be a well established shop servicing the community since 1986. Doug Dingee has over 30 years of automotive experience, he is an ASE Certified Master Technician. This is a 2 man shop that has had the same staff for the past 16 years. These guys are certified State of Connecticut Smog Technicians and this is a state emissions testing center. Certified shops in our network are held to a high bar from training, certification, and tenure and we found New Canaan has done what it takes to keep current with training, and has made the investment in the tools and computer diagnostic equipment needed to perform professional repairs on your late model vehicles.
Message from the Shop
General repairs, specializing in computer diagnostics and emission repairs. Complete automotive service in a modern and clean facility with up to date dealer level specialized equipment. Experienced master tech with L-1 advanced performance certification. The facility is a State of Connecticut Emissions testing station and a certified repair facility.
Auto Makes We Service
|AC/Heating||Check Engine Light||Diagnosis||Muffler & Exhaust|
|Oil Change & Lube||Scheduled Maintenance||Service & Repair||Smog/Emissions Testing|
|Timing Belts||Tire Sales/Repair||Transmission Repair|
|Child Friendly||Early Bird Dropoff||Gas/Diesel||Heated Waiting Room|
|Se Habla Espanol||Shopping Nearby||Store||Wireless Internet|
Customer Reviews 24 verified reviews (27 total)24 Sort by: Date |
He was truthful. He did the job that he was supposed to perform. He was honest, just perfect. He performed the job correctly. He didn't take us for a ride. He was very truthful and he definitely knew his job. He was the most professional mechanic that I had met in a long, long time. I so highly recommend it. I sent two customers to him. I dropped one car off and the other recommendation dropped their car off. Two customers from that.
We have been with them for I can't tell you how many years and they have always been honest with us. Al and Doug both, so I would never not recommend them. My daughter and husband take their cars in there, and I will never say anything bad about Doug and Al. They have always been honest with my husband and I, and my daughter and her husband. They've been reasonable for us. They're a good group of guys for us to be able to take our cars to.
Doug is nice but the guy (Hernan) doing the emissions testing not so good, he put a nice new double ding in the drivers door, with the emissions testing cart. Then to add insult to injury Doug said "take it up with the State of CT and everything is on video", I said that is great, the proof is right there, let's watch the video, his reply was "we can't see it here only the state can?" Will not ever go back to this place. If you don't really care about how you vehicle is treated this place is for you.
Recently I brought my Infiniti into my local Infiniti dealer to clear a check engine light, after an hour of labor I was informed that I had a problem with the Air Flow sensor that needed to be replaced and I was told that luckily they could take care of the problem for $600 including parts and 2 hours of labor, I thought this was high and decided to leave and think about it. I called the manager and he had someone else return m call and said they would "work with me" and the cost was suddenly about $450. I bought the part online for $85 and had Doug installed it in one hour, total cost, less then $200. This is the third time I questioned the dealers suggestion and went elsewhere, I trust Doug at New Canaan Avenue Service and will use his shop again and I suggest you give him a chance.