New Canaan Avenue Service. Inc

✓ RepairPal Certified
87 New Canaan Avenue
Norwalk, CT 06850
View map and get directions
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
8:00am to 5:00pm
Call now:
(203) 989-3565

Auto Repair Experience

  • Douglas Dingee, Owner
  • Established 1986
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Master Auto Technicians
  • 30 Years of Car Repair Experience


Our team found New Canaan Avenue Service, Inc. to be a well established shop servicing the community since 1986. Doug Dingee has over 30 years of automotive experience, he is an ASE Certified Master Technician. This is a 2 man shop that has had the same staff for the past 16 years. These guys are certified State of Connecticut Smog Technicians and this is a state emissions testing center. Certified shops in our network are held to a high bar from training, certification, and tenure and we found New Canaan has done what it takes to keep current with training, and has made the investment in the tools and computer diagnostic equipment needed to perform professional repairs on your late model vehicles.


Auto Repair Experience

  • Douglas Dingee, Owner
  • Established 1986
  • 1 Auto Repair Mechanic on Staff
  • 1 ASE Master Auto Technicians
  • 30 Years of Car Repair Experience


  • AC/Heating
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Child Friendly
  • Early Bird Dropoff
  • Gas/Diesel
  • Heated Waiting Room
  • Se Habla Espanol
  • Shopping Nearby
  • Store
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

General repairs, specializing in computer diagnostics and emission repairs. Complete automotive service in a modern and clean facility with up to date dealer level specialized equipment. Experienced master tech with L-1 advanced performance certification. The facility is a State of Connecticut Emissions testing station and a certified repair facility.

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Overall Rating

24 Verified Reviews

Customer Reviews

Verified CustomerMay 22, 2013

He went out of his way to help me. He went above and beyond. I felt like I got a good value for my money.

May 20, 2013

I was very happy with the jobs that they did with the repair and the decisions that they made.

Verified CustomerMay 20, 2013

The work is quick, and they're very reliable.

May 17, 2013

He was truthful. He did the job that he was supposed to perform. He was honest, just perfect. He performed the job correctly. He didn't take us for a ride. He was very truthful and he definitely knew his job. He was the most professional mechanic that I had met in a long, long time. I so highly recommend it. I sent two customers to him. I dropped one car off and the other recommendation dropped their car off. Two customers from that.

Verified CustomerMay 08, 2013

They have been very good to me and they do a very good job. They have been taking good care of me for years.

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Verified CustomerMay 07, 2013

Service was everything that I expected. My car was fixed. What I brought it in for was fixed and it was done within the next day of my calling.

May 03, 2013

They performed the service. They were accommodating and very nice.

April 26, 2013

He is very good and helpful. He does a good job.

April 24, 2013

He's a very good mechanic. Excellent mechanic. Very satisfied. He's a top notch mechanic. Excellent. I'm very satisfied.

Verified CustomerApril 23, 2013

I have known the people there and they have worked on my car before. They do a good job. When they say it will be done, it's done. Great personality.

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Verified CustomerApril 17, 2013

I had my car or truck fixed there half a dozen times and it's always been great. He's quick and efficient.

April 15, 2013

They do good work. Satisfied with what they did. Never had a problem.

April 12, 2013

The service was great and the people were great.

February 15, 2013

I have been going there for a while and I get nothing but good service. All the work I have done has been done quickly and at a decent price.

January 09, 2013

I've been using them for repairs for over ten years. They're convenient and they're very nice staff.

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January 09, 2013

They did fine. No problems. Everything was done okay.

Verified CustomerOctober 10, 2012

We have been with them for I can't tell you how many years and they have always been honest with us. Al and Doug both, so I would never not recommend them. My daughter and husband take their cars in there, and I will never say anything bad about Doug and Al. They have always been honest with my husband and I, and my daughter and her husband. They've been reasonable for us. They're a good group of guys for us to be able to take our cars to.

October 06, 2012

I have always used their services for gasoline and repair and I been really happy about it.

October 03, 2012

They have done good work for me.

Verified CustomerSeptember 13, 2012

I know the owner's father. They are very fair and honest.

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September 13, 2012

They were very helpful and took care of me right away. They are very friendly.

September 08, 2012

I have had several cars worked on there. I have always had good service there. I have been going for years.

August 18, 2012

They just changed my oil. They called and asked if I wanted my tires rotated. I didn't ask how much. I feel that they charged to much for that.

Verified CustomerJuly 03, 2012

They are really fair. They do good work. They watch out for the customer.

August 22, 2015

Doug is nice but the guy (Hernan) doing the emissions testing not so good, he put a nice new double ding in the drivers door, with the emissions testing cart. Then to add insult to injury Doug said "take it up with the State of CT and everything is on video", I said that is great, the proof is right there, let's watch the video, his reply was "we can't see it here only the state can?" Will not ever go back to this place. If you don't really care about how you vehicle is treated this place is for you.

Reply from New Canaan Avenue Service. Inc – newcanaanave87August 22, 2015

First, I am sorry you any problems. As I spoke to you on the phone, I explained that the vehicle does not come close to anything that could damage the door. I also informed you that the entire test is recorded by the State of Connecticut, for compliance reasons. I explained that if you still felt the damage occurred here you needed to come back for me to see the damaged area and I would need to follow state mandated protocol in order to have the video reviewed. If the damaged did occur here, we would pay for the repairs. You never returned to have the vehicle looked at. You may still bring the vehicle in for me to inspect. Doug

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July 08, 2015

The worst customer service ,my wife took her jeep Cherokee in for emissions test car failed she asked manager can you fix it he replied take it to another mechanic, very rude un professional .

January 15, 2015

Recently I brought my Infiniti into my local Infiniti dealer to clear a check engine light, after an hour of labor I was informed that I had a problem with the Air Flow sensor that needed to be replaced and I was told that luckily they could take care of the problem for $600 including parts and 2 hours of labor, I thought this was high and decided to leave and think about it. I called the manager and he had someone else return m call and said they would "work with me" and the cost was suddenly about $450. I bought the part online for $85 and had Doug installed it in one hour, total cost, less then $200. This is the third time I questioned the dealers suggestion and went elsewhere, I trust Doug at New Canaan Avenue Service and will use his shop again and I suggest you give him a chance.



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