NEED HELP - 2003 Lincoln Navigator

Question: NEED HELP

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roger03nav, San Antonio, TX, September 25, 2009, 14:21

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I HAVE A 03 LINCOLN NAVIGATOR THAT I TOOK TO A SHOP BECAUSE ENGINE LIGHT WAS ON AND IT SHAKING AND THE DIAGNOSES WAS A VACUME LEAK SO WE HAD IT REPAIRED IN THE PROCESS OF CHANGING THE HOSE RADIATOR FLUID WAS SPILLED ON THE MOTOR AND THE MECHANIC WASHED IT OFF WITH HIGH PRESSURE FROM THE HOSE AND WHEN I LEFT THE OIL PRESSURE LIGHT CAME ON AND TRUCK CAME TO A STOP AND STERRING WHEEL LOCKED UP WAS ABLE TO TURN TRUCK BACK ON BUT FELT LIKE IT WAS MISSFIRING.....SO I TOOK IT BACK THEY TOLD ME IT HAD TO DRY SO I WAITED .......STILL DOING THE SAME THING SO I TOOK IT BACK AND THEY TOLD ME IT NEEDED A TUNE UP AND TO OXYGEN SENSORS BANK 1 AND BANK 2 BEHIND CATALATIC CONVERTERS SO THEY TOLD ME IT WOULD BE 850 FOR PARTS AND LABOR......DONT KNOW WHAT TO DO? THEN I READ SOME WERE THAT SOMEONE WAS HAVING THE SAME PROBLEM AND IT WAS BECAUSE THE MASS AIRFOW WAS DIRTY OHH AND THE SHOP EVEN REQUESTED A FUEL INJESTION SERVICE......ANY HELPFUL TIPS......

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Answer #1

Bret Bodas from RepairPal Test Shop, September 25, 2009, 14:35

Master

If you could list what trouble codes were present the first time you took it in, and the codes now, that would be a big help.
How many miles do you have on your Navigator?
Did they say why the oil pressure light and stalling problem occurred?
I wouldn't have any work performed yet, there is something not right here. Definitely do not have the fuel injection service performed or the"tune-up", they need to address the problem you first came to them for.
Let me know the answers to the above questions and we'll go from there.

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roger03nav, September 25, 2009, 14:42

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my truck has a 128,000 miles just bought it 3 months ago dont know when the last tune up was..........they didnt give me any codes i asked him to fax me taht info and he said he could just tell me over the phone......wierd but when i took it first it brought up oxygen sensors and vacume leak so they fixed the leak and they said that was the problem and the sensors should be fine nad when i took it back they said it needed tune up and to oxygen sensors behind catalatic converters i dont know what to do so stressfull

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Bret Bodas, September 25, 2009, 15:01

Master

Have them give you the codes over the phone, ask for the OBD 2 codes. The codes will look like this: P0440, P0300 etc. Ask for the codes when you first came in, and the codes present now.

Demand that they address the problem before any tune up, or maintenance is performed.

Was the check engine light flashing?

When the spilled coolant on the engine, how did they clean it off? With high pressure air or water?

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roger03nav, September 25, 2009, 15:04

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WHEN COOLANT SPILLED THEY WASHED IT OFF WITH WATER HOSE WITH HIGH PRESSURE NOZZLE.....

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roger03nav, September 25, 2009, 15:06

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SORRY AFTER VACUME LEAK FIXED, ENGINE LIGHT CAME OFF AND IS NOT ON YET! I HAVE THE CODES AT HOME FOR FIRST DIAGNOSTIC.......THIS TIME THEY HOOKED IT UP TO COMPUTER AND THEY CAM UP WITH TUNE-UP AND TO OXYGEN SENSORS

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2003 Lincoln Navigator

Question: NEED HELP

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