When I went there, it was my muffler. The pipe fell off and broke. It was part of the muffler, so the gentleman whom I talked to who was managing the store was very nice, and walked me through the steps of repairing the car, what it cost, the taxes, gave me other options on the pricing. Very nice guy. Very knowledgeable. He had an employee swing by another shop and pick up the part on his way to work, and that made it possible for me to make it to work and not be late, which at the time was a big deal to me.