Napleton's Northwestern Chrysler Jeep Dodge RAM

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5950 North Western Avenue
Chicago, IL 60659
(773) 334-3400

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

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Details

Specialties

  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair

Amenities

  • Parts/Accessories

Makes We Serve

  • Chrysler
  • Dodge
  • Jeep
  • Ram
Reviews

Overall Rating

Customer Reviews

December 06, 2014

The WORST and most dishonest auto dealer I have seen in my life. My advice is: unless you are an EXPERT in cars and cannot get tricked by car dealers I suggest you start running as fast as you can right now! You try to negotiate the price of the car you are trying to buy, they make you think you are getting a good deal and SLAM you with fake fees that add up to more than the original amount the car was marked. Then less than a week later, guess what? You car start having ALL the troubles you can imagine. What a coincidence, huh? Obviously they will use that "sold as is" as an excuse, and if you start yelling they will pretend to to be interested in solving your problem, but obviously will charge you for the service they LIED they did. My car was having break problems, service engine light was on, anti-lock went on and AWD disabled light, ALL ON WITHIN THE FIRST week. They charger for a service that they did NOT perform, as I went to a real mechanic after all the headache I had with them. Found out that all they did was reset the system so my car would "forget" what its problem was. They were trying to kill some time so when the light when on again it was gonna be too long of a time to go there and complain again. Dishonest, dirty business. No wonder why they have an F on Better Business Bureau, cause they are actually the WORST!!! Start running ASAP!!!

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