I expected the highest quality of work from a dealership, but I was sorely disappointed. My car had been side-swiped and needed pretty much everything on the driver's side replaced- doors, panels, all that. First, they said a week and a half and it ended up being over a month. Hey, I understand unforseen things can happen, BUT they didn't call me to let me know, and every time I called during that month, they said "3 more days." When I finally got the car back, the paint had been improperly buffed (big circular scratches all over the side/roof and inside the two doors), small burn marks all over my front seat, discolored rubber on the back door window (they SAID it was dirt, but it's still there over a year later), car smelled of cigarette smoke (I DO NOT let people smoke in my car EVER), parts don't *quite* match up (noticeable gaps here and there), AND my gas lid wouldn't open (the little latch that lets it pop open when I pull the lever was broken). They fixed the latch and most of the scratches, but gave me a hard time on the rest- saying it was dirt, etc.
To me, a dealership should mean "good as new" but it's painfully obvious that my car had work done. If you want this kind of "quality" work SAVE YOUR MONEY and take your car to Meineke or some other "discount" car repair place.