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Nalley Nissan

1625 Church St, Decatur, GA 30033 Map & directions

Call Now: (844) 336-0913

About Nalley Nissan

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
100
Tools & Equipment
93
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Message from the Shop

At Nalley Nissan, we are committed to providing each and every customer who visits our dealers_twohip with a world-class experience. Whether you are visiting to test drive a new Nissan, check out our great inventory of pre-owned vehicles, receive scheduled maintenance, or order OEM parts, our friendly, knowledgeable staff is on-hand and ready to assist you.

Stop by our showroom located at 1625 Church Street, Decatur, GA or give us a call at 404-292-3853. We look forward to meeting you.

Auto Makes We Service

Infiniti Nissan

Specialties

Collision Repair & Paint Muffler & Exhaust Oil Change & Lube Service & Repair
Tire Sales/Repair Transmission Repair Upholstery Windshield/Glass

Amenities

Car Wash Child Friendly Coffee Early Bird Dropoff
Extended/Evening Hours Financing Free Inspection Military Discount
Open Saturday Open Weekends Parts/Accessories Rental Car
Senior Discount Service Guarantee Shopping Nearby Shuttle
Warranty Accepted Wireless Internet

Customer Reviews 0 verified reviews (2 total)

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Nalley Nissan
July 03, 2015

I have had nothing but horrible experiences with this place. I make an appointment every time and it is still a minimum of 20 mins before I even sign the paperwork for my car to be taken back. Even when the car goes back and they know I am waiting it ends up taking an extremely long time to have the service completed. I have never been in and out of here in less than two hrs, not even for an oil change.
Calling to schedule an appointment is just as painful since no one answers the phone and no one ever returns voice mails. Not once have I been able to have a service completed and not come back due to damage or their lack of attention to detail. My door was damaged and they would not agree to fix until I argued with a rude manager for 15 mins. The interior of the car was stained by greasy/oily hands. Parts were left off when car was being put back together.
I suppose I am a glutton for punishment because I keep coming back. Unfortunately they are extremely close to my house, so I keep giving them more chances.
Not once has a service manager apologized for the inconvenience or the absurdly long wait times. Today was no different. I had to come in due to things not being done properly the last time I was in. Then when I tell the rep how I was disappointed the rep next to him is ballsy enough to make underhanded comments under his breath. Very disappointing. Would never recommend.

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Nalley Nissan
December 10, 2009

Good quality repair, but almost always at the highest end of price.

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Hours of Operation
Mon - Fri:7:00am to 7:00pm
Sat:8:00am to 5:00pm
Sun:CLOSED
Call Now:

(844) 336-0913