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2007 Volkswagen Passat Question: my remote key it dose not work even after i ve replaced a new battery?

 

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help screen, 2.0L 4 Cylinder, Clinton, IA, February 09, 2013, 02:54
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my second remot key it's only able to turn engin on but it dosen't unlock or lock the car i ve thought it might be a battery problem,i ve replaced a new one but the problem still going on

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