my back door wont open from outside or with remote on 2003 Infiniti FX35

i can open ir if i crawl thur back seat what could be the problem?

Asked by for the 2003 Infiniti FX35
I have the same problem on my FX35. what I found out is that the passenger door has to be unlocked before you can open the back. Otherwise you can not open it. try that and let me know.