2000 Mercedes-Benz E320 Q&A

2000 Mercedes-Benz E320 Question: My 2000 E320 Benz trunk and hood will not open. Suggestions?

If it is electrical, can a "regular" shop fix, or does Mercedes have the equipment to fix only? That happened to me last time, I took car to two shops and spent $100 each for them both to tell me Mercedes was the only one able to fix. Any "regular" shops in the Dublin, Ohio area? -
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