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Muskegon Brake & Tire

848 E. Broadway, Muskegon, MI 49444 Map & directions

Call Now: (231) 225-4427

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About Muskegon Brake & Tire

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
96
Technical Ability (?)
97
Tools & Equipment (?)
88
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This family owned shop is exactly what we look for when we set out to build the Certified Shop Network. They have experienced, certified employees that receive continuous training and they keep their tools and equipment up to date. Muskegon Brake & Tire was established in 1945 and have a long track record of commitment to their community. Their technicians have 46 years combined experience and most are ASE Certified. This shop is Ask Patty Certified which makes them especially female friendly. Added conveniences include: Early bird/night owl drop off, shuttle service, loaner cars, and free WiFi.

Message from the Shop

Muskegon Brake & Tire is your complete automotive service facility!

At Muskegon Brake and Muskegon Tire nothing distracts us from exceptional vehicle care and customer service.

We not only take care of the car, but we take care of the customer!

All our services increase vehicle efficiency and help improve mileage.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Hybrid/Electric Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Coffee
Early Bird Dropoff Financing Free Inspection Gas/Diesel
Heated Waiting Room Loaner Car Parts/Accessories Service Guarantee
Shopping Nearby Shuttle Warranty Accepted Wireless Internet

Customer Reviews 9 verified reviews

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Muskegon Brake & Tire
Verified Customer
May 16, 2013

They did not stand by their parts and they sent it off to a different person. I had to pay twice.

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Muskegon Brake & Tire
Verified Customer
June 26, 2013

They were honest and trustworthy.

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Muskegon Brake & Tire
Verified Customer
June 17, 2013

I felt they had good service and reasonable prices in the time frame. They provided transportation with their shuttle.

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Muskegon Brake & Tire
Verified Customer
June 13, 2013

They provide excellent service. It's good quality. I'm a woman; I don't feel like I've been cheated. They don't come up with higher prices or more work that needs to be done and they have a lot of integrity.

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Muskegon Brake & Tire
Verified Customer
May 30, 2013

When I have taken stuff to them in the past, they have fixed it correctly and I don't have to go back and get them to fix the repair I just had.

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Muskegon Brake & Tire
Verified Customer
May 20, 2013

I've had service with them before and I've always been satisfied with their work as well as their pricing.

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Muskegon Brake & Tire
Verified Customer
May 19, 2013

I've been doing business with them for 5 years now and I have not had problems with them at all. It's just a good place to do business.

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Muskegon Brake & Tire
Verified Customer
May 14, 2013

Good service, polite, quality work.

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Muskegon Brake & Tire
Verified Customer
May 11, 2013

They did a good job with the brake caliber kits. I was looking for a push rod. They thought they could get one, but didn't. It wasn't a big deal.

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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(231) 225-4427

Auto Repair Experience

  1. Andrew Cutler, Owner
  2. Established 1945
  3. 4 Auto Repair Mechanics on Staff
  4. 1 ASE Master Auto Technicians
  5. 46 Years of Car Repair Experience