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Murrieta Auto Repair

26540 Jefferson Ave
Murrieta, CA 92562 USA
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07:30
18:00
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07:30
18:00
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07:30
18:00
http://purl.org/goodrelations/v1#Wednesday
07:30
18:00
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07:30
18:00
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08:00
16:00
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OPEN NOW
S
8:00am to 4:00pm
OPEN NOW
T
7:30am to 6:00pm
S
8:00am to 4:00pm
W
7:30am to 6:00pm
Su
Closed
Th
7:30am to 6:00pm
M
7:30am to 6:00pm
F
7:30am to 6:00pm
Call now:
(951) 428-4753
79 Verified Reviews

Auto Repair Experience

  • Chris Christianson, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • Established 35
RepairPal Scorecard

Murrieta Auto Repair was established in 2007 and has been providing the local area with quality automotive repairs ever since. This RepairPal Certified shop features a team with and excellent mix of experience, training, and ASE certifications. They are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs to tires and wheel alignment, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who describe the team here as: “honest”, “friendly”, “professional”, “helpful”, and “knowledgeable”. A local shuttle service, rental cars, early bird drop-off, Saturday business hours, and a waiting area with wireless Internet are also available for your convenience.

Details

Auto Repair Experience

  • Chris Christianson, Manager
  • Established 2007
  • 3 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • Established 35

Specialties

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass

Amenities

  • AAA Member Discount
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Financing
  • Free Estimates
  • Heated Waiting Room
  • Open Saturday
  • Rental Car
  • Senior Discount
  • Service Guarantee
  • Shuttle
  • Towing
  • Warranty Accepted
  • Wireless Internet

Affiliations

  • ASCCA
  • iATN

Message from the Shop

Our years of service to Murrieta, Temecula, Menifee, Lake elsinore, and French Valley residents has allowed us to build a strong reputation for delivering what we promise. At Murrieta Auto Repair we provide real value in our services, and always keep the future use of your vehicle in mind when helping you make choices about your automotive service needs.

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

79 Verified Reviews
5 stars
(51)
4 stars
(13)
3 stars
(3)
2 stars
(1)
1 star
(11)
by - Verified Customer March 07, 2017

Justin explained the situation with my car in great detail. Thank you!

by - Verified Customer March 07, 2017

The team seemed genuinely interested in meeting my needs: reasonable cost, quick turnaround, easy pickup and drop off options.

by - Verified Customer March 01, 2017

had no issues at all

by - Verified Customer March 01, 2017

Nice people at this shop, fair, and do good work. Will bring my other car here too.

by - Verified Customer February 19, 2017

Very satisfied with the services provided. Brought in my other vehicle for simple maintenance

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by - Verified Customer February 16, 2017

Did not tell me correct issue with my vehicle, waited almost an hour and half more than what I was guaranteed

by - Verified Customer February 03, 2017

Thanks!!

by - Verified Customer February 02, 2017

This shop has my trust and I will recommend it.
-Rolf Joseph

by - Verified Customer February 02, 2017

Will return as needed.

by - Verified Customer January 30, 2017

They are very kind and friendly people to work with. I had a great overall experience and will be using them in the future. Highly Recommend!

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by - Verified Customer January 26, 2017

Shop broke my condenser while replacing radiator. I was told AC didn't work before repair. I disagree

by - Verified Customer January 25, 2017

Was not told of the $49.99 diagnostic over the phone, was embarrassed to walk out after my visit w/o agreeing to this. I felt there were many other issues that may not have been accurate with my vehicle. Was told a call would be made in a couple hrs., it was at 6 p.m. instead, where I wanted to call & pick it up before being charged the high diagnostic. Took it the next day to another repair shop, it was there several hrs and never charged a fee. Repairs are high enough in price, to add for diagnostic is not a courteous way to do business, the customer feels pressure to have their work done there after that, just because the $$ will be applied to the work done, it should be after that~in lieu of the customer will preferably go elsewhere if not charged THAT diagnostic. Sorry, just my feeling and opinion.

by - Verified Customer January 18, 2017

My ac system worked when I took my car in. It doesn't work now, your front desk person told me they had to discharge the system to do the work. Said I didn't have enough 134 for the ac to work and I could pay for the 134 but he wouldn't.

by - Verified Customer January 18, 2017

Happy with service provided.

by - Verified Customer January 18, 2017

I support family owned small business, and this auto shop is the best at repair, cost, friendly, and efficient.

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by - Verified Customer January 10, 2017

Tried to over bill me

by - Verified Customer December 22, 2016

I took my car for service light on. Was explained needed coil and was replaced but did not correct problem. Then told me needed head gasket but decided not perform work. I was also told needed struts, engine mount,hoses, brake fluid replaced and on and on.
That was not what I took the car for.
Light still on after $800 work done. Not satisfied.

by - Verified Customer December 20, 2016

All staff was courteous and professional.

by - Verified Customer December 16, 2016

GREAT!

by - Verified Customer December 16, 2016

Work done quickly and the owners were nice

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by - Verified Customer December 16, 2016

Murrieta Auto is the only place I took my cars for repair. I relied on them with confidence and trust. I am now retiring and moving to KY and wish I could take them with me! - Susan K. York

by - Verified Customer December 16, 2016

A repeat happy customer!!

by - Verified Customer November 30, 2016

It was my first time to this shop was referred by a friend. I like they did an inspection on my car and also they didn't add any unnecessary repairs and also didn't keep my car all day long.

by - Verified Customer November 22, 2016

Very professional and fast service

by - Verified Customer November 21, 2016

Took a while to get my car fixed, but the work was done very well and the staff was very professional and always informed me of the status of my vehicle.

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by - Verified Customer November 21, 2016

Always a great experience!!

by - Verified Customer November 20, 2016

Friendly, very helpful and got the car serviced quickly and properly.

by - Verified Customer November 17, 2016

Good job

by - Verified Customer November 17, 2016

The customer service is great there was no pressure and the Justin and Jason both were a great help . My car was ready in one day. We would recommend Murrieta Auto to anyone who wants a trustworthy repair shop.

by - Verified Customer November 17, 2016

I paid $4000 in repairs and when I got it back the shop said it was fixed, but all the problems that I took in my truck for came back within 12 hours of picking it up from the shop, and they wanted another $3500 to fix it. I'm not likely to use repair pal to find another shop because of how much they screwed me over. If I had known it would cost $7500 to fix it I wouldn't have repaired my truck, instead I would have sold it. I work 2 jobs and go to school full time, I couldn't even afford the first set of repairs, I plan to take this shop to small claims court.

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by - Verified Customer November 13, 2016

Murrieta is AWESOME!

by - Verified Customer November 06, 2016

I take my car to them for all the work I need. I have been going to them for some time now I trust them. They give me a report each time it goes in for inspections that they do let me know if there's any issues coming up or anything that needs attention.

by - Verified Customer October 07, 2016

fast and courteous.

by - Verified Customer October 07, 2016

The service advisor was friendly, not pushy. They provided several additional services that were needed within a reasonable time frame. They offered to provide me with a reduced fee rental car for the day. The waiting area was spacious with complimentary beverages available. I have been a customer with Murrieta Auto Repair for approximately six years. I do not go anywhere else, unless I have to go to the dealer for a recall item.

by September 30, 2016

Seems like good service for a reasonable price, but I won't know for sure for another 100,000 miles or 20 years to see if the timing belt lasts.

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by - Verified Customer September 30, 2016

I drive all the way from Riverside!! I am very happy with the work, honesty, and fair pricing. Now a days it's hard to find a business that cares about customer service and work ethic!! I will continue to make the drive and have all my cars serviced with Murrieta Auto Repair. Thank you! Keep up the good work :)

by - Verified Customer September 28, 2016

Took my Mercedes in for motor mounts to be replaced in the front I told them I have a knocking sound to check that out to got the car back $600 later I still have the sound called back to ask why it hadn't been fixed or if it was indeed caused by the motor mounts which needed to be fixed and I was told we don't know anything about the sound and didn't check for it.
You could hear the sound when driving the car so they must be able to hear it on the test drive I'm not impressed.
Had work done on a truck there before which was very good but this no so much.

by - Verified Customer September 26, 2016

Very friendly and knowledgeable staff. Dropped my car off and didn't try to pile on more work and cost. Honest and my car always runs so much better after taking it in.

by - Verified Customer September 24, 2016

Friendly, good service!

by - Verified Customer September 23, 2016

small repair; in & out quickly.

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by - Verified Customer September 21, 2016

New to area... Looked for a trust-worthy auto repair company and found you through great online reviews. Came in for brake service.

by - Verified Customer September 20, 2016

Excellent customer service. Very happy with the service to our vehicle!

by - Verified Customer September 20, 2016

Needed repair to driver side door electric window and outside door latch. This work was done to my satisfaction. Unfortunately my audio speaker (which was working fine) in the driver side door did not work after the door repair was complete. Contacted the shop owner and he indicated he wanted to discuss the repair with his mechanic who did the work -- I was told he would call me back with more information. It's been two weeks, no return call from the shop and the speaker still does not work.

by - Verified Customer September 17, 2016

After an unexpected break down, they were able to have my truck repaired and back on the road in one day at a reasonable price.

by - Verified Customer September 16, 2016

Knowledgeable, Friendly and fair.

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by - Verified Customer September 16, 2016

I went in for my regular oil change, and they noticed cup-wear on my rear left tire.

The rear shock was done, which meant I needed to replace all of them. My car is at 110,000 miles, and the tire did have cup wear, so it was time.

The quote was very reasonable, as always, the car was done in 1 day, and it drives like a brand new vehicle! Such a huge difference.

I have 4 or 5 similar stories about this place, all great experiences. They won my business a couple years ago and I'll never go to another shop.

It's a family business. They send out hand written thank you's in the mail. This time I even got a $5.00 gift card for Starbucks in the mail.

This may not seem like much, but they don't have to do that, and it felt really good to get. I felt valued and treated as a human. It's the small things that count in life, and these guys get it right.

Thanks again, guys!!

by - Verified Customer July 01, 2016

You can always count on Chris, Justin and Michelle to provide great customer service and only Recommend what is really necessary for your vehicle. We love coming here!

by - Verified Customer June 27, 2016

Excellent Service - They are very Knowledgeable.

by - Verified Customer June 25, 2016

Always trustworthy and they do quality work.

by - Verified Customer June 23, 2016

Simply the absolute very best service any place I've ever lived!

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by June 22, 2016

Great service.

by - Verified Customer June 21, 2016

Honest, kind, reliable service.

by - Verified Customer June 15, 2016

Work was preformed as promised.

by - Verified Customer June 10, 2016

Helpful, they warn of any additional work needed.

by - Verified Customer June 07, 2016

Fast, efficient, friendly and honest.

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by - Verified Customer June 07, 2016

The staff was professional. The repair was done on-time, within quoted amount, and done correctly.

by June 04, 2016

Service was good. Seemed just a tad high.

by - Verified Customer June 02, 2016

Professional shop. They were able to complete the work timely.

by - Verified Customer May 24, 2016

Great...they always do a great job.

by - Verified Customer May 18, 2016

Service good, and on time.

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by May 17, 2016

The mechanics were friendly, fast and explained my cars services simply.

by - Verified Customer May 13, 2016

Excellent service, all around.

by - Verified Customer April 29, 2016

Everyone at Murrieta Auto Repair is very friendly and I've always felt like they are honest people.

by April 28, 2016

Accurate estimate of problem and time to repair.

by - Verified Customer April 22, 2016

Great work. Friendly service.

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by - Verified Customer April 22, 2016

The most honest auto repair shop in California.

by - Verified Customer April 09, 2016

Very nice people and great customer service. Far better than I ever got from the dealer or any other shop around town.

by - Verified Customer March 30, 2016

Work completed in a timely manner.

by - Verified Customer March 30, 2016

Took my car in for leaks. $2,000. Not even a week after getting it back it, I was driving and it turned off. Towed it to the Mazda dealership. They informed me that Murrieta auto repair had not put in coolant after replacing the coolant reservoir and also messed with something in the timing area resulting in my engine blowing. $7,000 fix. They also didn't fix all the leaks like they said they did.

by - Verified Customer February 27, 2016

Great service, friendy advice, will definitely be coming back here.

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by - Verified Customer February 18, 2016

I feel they recommended and suggested repairs that were not that necessary at the time. When I told them I was not interested in the recommended repairs and only wanted the ones I initially came in for, their disposition towards me changed and they were not that friendly thereafter.

by February 17, 2016

Not very professional. Stated they would call me back with status of vehicle, I waited a couple of days and I ended up having to call them. They gave me an unreasonable quote on an engine replacement and then proceeded to say that if I did not want to pay that amount they could find me a back yard mechanic that could possibly install it. Very disappointed after reading the positive yelp reviews which led me to their shop.

by - Verified Customer February 06, 2016

Always friendly, professional and informative.

by - Verified Customer February 05, 2016

They did an excellent job.

5 verified customers did not leave comments but provided these ratings:
by Crosby, Richard
by Christina, Richard
by Robert
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