» » » MSI Automotive

MSI Automotive

123 Jordan St, San Rafael, CA 94901 Map & directions

Call Now: (415) 688-2890

See more real customer reviews

About MSI Automotive

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index
Customer Satisfaction (Net Promoter Score®)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
100
Technical Ability
90
Tools & Equipment
96
Customer Service
95
Customer Conveniences
12 months / 12,000 miles
Parts & Labor Warranty

Assessment Summary

Marin Sports & Imports was established back in 1970 and has been proudly serving San Rafael and the surrounding area ever since. This shop features a very experienced, well trained and ASE certified team who are equipped with the state of the art tools and diagnostic equipment necessary for today's modern vehicles. Repairs performed here can range from minor and major mechanical repairs, to check engine light and computer diagnosis and repairs, to state smog inspections, as well as your scheduled maintenance needs. All this work is backed by a 12-month / 12,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “courteous”, “efficient”, “accommodating”, “honest”, and "professional". This RepairPal Certified shop offers a local shuttle service, rental & loaner cars, early bird drop off, and a waiting area with wireless Internet for your convenience.

Message from the Shop

Our certified auto technicians have been specially trained to service and repair all makes and models of hybrid cars, trucks and SUV’s. We have been an AAA approved auto mechanic garage for over 10 years, are a Gold Shield Smog Station and are also a top-rated Diamond Certified company. Our goal is 100% satisfaction for every single customer. And in pursuit of that goal, we offer competitive pricing on all your car repair needs.

In 1994, Curtis Cronin bought MSI Auto Inc. with the plan to create an automotive repair facility in Marin that would give people honest work at fair prices. Curtis has over 40 years of automotive experience and holds many degrees and certificates in the automotive field. A resident of Marin County for over 30 years, Curtis understands the needs of local car owners and works hard to maintain MSI’s reputation for excellence. Marin Sports & Imports also contributes to Marin County charities and fund raisers to help support their community.

Our factory trained, ASE certified automotive technicians can perform mechanical repairs on all Japanese, European and American cars. With the latest in factory scanners and computer programs to assist our technicians, our full service auto repair facility in San Rafael can repair almost any vehicle. We take great pride in keeping our facility clean and equal pride in our work. You can count on us to do the job correctly the first time.

We prefer to use OEM (original equipment manufacturer) parts, but when necessary we will also use top-quality after market parts. All of our work is under a 12 month or 12,000 mile warranty. Our indoor storage garage, shuttle service and early bird drop off are just a few examples as to why we are San Rafael’s one-stop repair shop for all your automotive repair needs.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Smog/Emissions Testing Timing Belts Tire Sales/Repair Transmission Repair
Windshield/Glass

Amenities

AAA Member Discount Car Delivery Child Friendly Early Bird Dropoff
Gas/Diesel Heated Waiting Room Loaner Car Parts/Accessories
Rental Car Se Habla Espanol Service Guarantee Shopping Nearby
Shuttle Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews

Sort by: Date | Helpful
MSI Automotive
Verified Customer
April 04, 2015

They are very responsive, courteous and they provide great service. They explain all of the work to me.

Flag Inappropriate
MSI Automotive
Verified Customer
March 31, 2015

Every time I go there they get the work done quickly, they do whatever work I want.

Flag Inappropriate
MSI Automotive
Verified Customer
March 27, 2015

They are easy to schedule appointments with, they are competent and they don't overcharge.

Flag Inappropriate
MSI Automotive
Verified Customer
March 25, 2015

I have had nothing but good service from them for the past 20 years.

Flag Inappropriate
MSI Automotive
Verified Customer
March 23, 2015

They are very personable they do the work on time and they give good estimates.

Flag Inappropriate
MSI Automotive
Verified Customer
March 18, 2015

They are very accommodating, have reasonable prices, all their work is under warranty, they are reliable and never do unnecessary. There was one night they was about to close and they kept open for me so I could leave out of town.

Flag Inappropriate
MSI Automotive
Verified Customer
March 03, 2015

My boyfriend referred me to them to service my car and I'm really happy, I've always been happy with their service. l like them and they have fair prices.

Flag Inappropriate
MSI Automotive
Verified Customer
February 28, 2015

Curtis and the lady who runs the desk are nice, they treat me well and they save me a lot of money.

Flag Inappropriate
MSI Automotive
Verified Customer
February 27, 2015

I use them all of the time on all 5 of my cars, Curtis is honest and fair. Marty the front clerk does the greeting, she is professional, helpful welcoming and very knowledgeable.

Flag Inappropriate
MSI Automotive
Verified Customer
February 16, 2015

They did what they said they were going to do and fixed the problem at a reasonable price.

Flag Inappropriate
MSI Automotive
Verified Customer
February 12, 2015

They've always taken an interest in my car, I've been going there for years. They're very personable, courteous and I find them extremely efficient.

Flag Inappropriate
MSI Automotive
Verified Customer
February 11, 2015

Every time I go there they always resolve my issues.

Flag Inappropriate
MSI Automotive
Verified Customer
February 06, 2015

They are awesome, they are great to work with they are fair and reasonably priced. They don't gouge you, they do amazing work and I have nothing but good things to say about them. They have quick turnaround times.

Flag Inappropriate
MSI Automotive
Verified Customer
January 25, 2015

They are efficient, they pay attention and they are always careful. They never do any unnecessary work.

Flag Inappropriate
MSI Automotive
Verified Customer
January 14, 2015

I have been going to them for several years, they can be a little expensive but hey do good work.

Flag Inappropriate
MSI Automotive
Verified Customer
January 09, 2015

I have been using them for 15 years, and they do very good work.

Flag Inappropriate
MSI Automotive
Verified Customer
December 29, 2014

We have been going to them for years, we have found them to be consistent in their work. They do very good work.

Flag Inappropriate
MSI Automotive
Verified Customer
December 19, 2014

They are reliable. They repair my car like they say they will.

Flag Inappropriate
MSI Automotive
Verified Customer
November 30, 2014

They are very honest, fair and they are very good at what they do.

Flag Inappropriate
MSI Automotive
Verified Customer
November 26, 2014

They have always come through for me, they do good work and they always do the work I want them to do.

Flag Inappropriate
MSI Automotive
Verified Customer
November 04, 2014

I have been very satisfied with their service and their price. They did a good job.

Flag Inappropriate
MSI Automotive
Verified Customer
November 03, 2014

They are courteous, efficient and they don't do work that isn't needed. They don't charge you for work that isn't needed.

Flag Inappropriate
MSI Automotive
Verified Customer
November 02, 2014

I think Curtis does a good job, they aren't the cheapest but they are fair. They don't oversell their services, they don't push for more work or try to upsell you.

Flag Inappropriate
MSI Automotive
Verified Customer
October 28, 2014

They always fix the problems and they charge reasonable prices.

Flag Inappropriate
MSI Automotive
Verified Customer
October 25, 2014

They do quality work at a reasonable price.

Flag Inappropriate
Get Directions to MSI Automotive
Get Directions
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:00pm
Call Now:

(415) 688-2890

Auto Repair Experience

  1. Curtis Cronin, Owner
  2. Established 1970
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 76 Years of Car Repair Experience