» » » Motorcars International Inc

Motorcars International Inc

1711 Spring Rd SE, Smyrna, GA 30080 Map & directions

Call Now: (770) 769-1350

See more real customer reviews

About Motorcars International Inc

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
99
Technical Ability (?)
90
Tools & Equipment (?)
94
Customer Service (?)
91
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Motorcars International was established in 1992 and has been providing the Smyrna community with great customer service and highly qualified automotive repairs since it opened. This commitment to it's customers and the community was apparent in the near perfect customer service score they received during our review of their most recent customers. This RepairPal Certified team was described as knowledgeable, honest, confident, good communicators, and outstanding. This commitment also carries into the amount of ongoing training that is provided for the service staff. This training, coupled with some of the best automotive tools and computer diagnostic equipment make this a great place for your modern vehicle. They work they perform here is backed by a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, rental cars, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Motorcars International is a full service repair and maintenance facility specializing in some of the world's finest automobiles. Let us show you how our meticulous professional service and impeccable personal attention can make car care a pleasant, affordable experience instead of an expensive hassle.
www.motorcarsintl.com

Auto Makes We Service

Acura Audi BMW
Honda Lexus Mini
Saab Toyota Volkswagen

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Diagnosis
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

Early Bird Dropoff Heated Waiting Room Parts/Accessories Rental Car
Service Guarantee Shopping Nearby Shuttle Towing
Warranty Accepted Wireless Internet

Customer Reviews 25 verified reviews (26 total)

Sort by: Date | Helpful
Motorcars International Inc
Verified Customer
July 09, 2014

They are very pleasant, they offer transportation for the day and guarantee the work for two years.

Flag This
Motorcars International Inc
Verified Customer
July 08, 2014

I think they do a great job by being so knowledgeable, I feel like I can trust them.

Flag This
Motorcars International Inc
Verified Customer
July 08, 2014

I use them all the time, very friendly and they don't cheat you.

Flag This
Motorcars International Inc
Verified Customer
July 08, 2014

They are honest and confident. I have been taking my cars to him for years, they even point out repairs not needed. After the do repairs all is good and I highly recommend them.

Flag This
Motorcars International Inc
Verified Customer
July 02, 2014

The over all quality is excellent, they get me in on time while being very thorough. He is friendly, honest and I can tell because I'm also a mechanic. Also I drive 20 miles out of my way to go to them.

Flag This
Motorcars International Inc
Verified Customer
July 01, 2014

Quality service and I just like the guys.

Flag This
Motorcars International Inc
Verified Customer
June 30, 2014

Good customer service. Accuracy of the repair was spot on.

Flag This
Motorcars International Inc
Verified Customer
June 27, 2014

The service is outstanding, I appreciate that they don't over sell.

Flag This
Motorcars International Inc
Verified Customer
June 26, 2014

He has great customer service, their communication is good and they have a good reputation.

Flag This
Motorcars International Inc
Verified Customer
June 26, 2014

I was very pleased with the customer service, they made me feel very comfortable.

Flag This
Motorcars International Inc
Verified Customer
June 25, 2014

The customer service was good, the staff is friendly and knowledgeable.

Flag This
Motorcars International Inc
Verified Customer
June 24, 2014

They know what they are doing and they are very fair and reasonable, The price was reasonable for the work they did.

Flag This
Motorcars International Inc
Verified Customer
June 24, 2014

Family owned business and wonderful customer service to go along with the excellent repairs they always do.

Flag This
Motorcars International Inc
Verified Customer
June 23, 2014

I thought other people would like their service because they understand how to work on the cars I like to drive. I thought they were good they did the repairs on time and to my satisfaction.

Flag This
Motorcars International Inc
Verified Customer
June 23, 2014

The service was thorough and it was exactly what I expected. It seems that they are very knowledgeable and they are very professional.

Flag This
Motorcars International Inc
Verified Customer
June 20, 2014

They did a good job, they fixed my car.

Flag This
Motorcars International Inc
Verified Customer
June 19, 2014

They did a good job and they are honest.

Flag This
Motorcars International Inc
Verified Customer
June 19, 2014

They were very informative on what needed to be done, and they kept me briefed on all the work as it was happening.

Flag This
Motorcars International Inc
Verified Customer
June 19, 2014

They did exactly what I wanted them to do without charging me more than they quoted and they gave me all the information I needed upfront.

Flag This
Motorcars International Inc
Verified Customer
June 18, 2014

I have used them for many years and I have recommended many people to them and have always been satisfied with their service. They take the time to explain why the repairs are needed and how long it will take, they also offer options on what to do instead of spending a lot of money all at once.

Flag This
Motorcars International Inc
Verified Customer
June 16, 2014

I have gone to them for years and I find them to be knowledgeable, efficient and honest. They always find the problem so they can fix my car.

Flag This
Motorcars International Inc
Verified Customer
June 16, 2014

They got the job done in the time they promised, it was a necessary fix and I am glad to have the car fixed.

Flag This
Motorcars International Inc
Verified Customer
June 13, 2014

I think they are easy to deal with they did a good job, and they have a really convenient location for me.

Flag This
Motorcars International Inc
Verified Customer
June 12, 2014

They did a good job on our car, they were nice and they also sent us a coupon for our next visit.

Flag This
Motorcars International Inc
Verified Customer
June 12, 2014

They have always been really good and honest in terms of communication, their prices are a little high but I understand why they charge so much for the work they do.

Flag This
Motorcars International Inc
January 17, 2011

I had a rattle which I pinpointed to a wheel with a belt around it. The mechanic looked at it and said I could keep driving it until it breaks as it was the A/C compressor. The car is a 1993 Accord. He didn't charge me for looking at it. I have been using this shop since I found it a couple of years ago and have never been disappointed with the service or advice. We are seriously thinking of limiting our new car purchases to whatever makes they service. They don't do Nissans, which is our other car, and it is hard to find another mechanic I like. I am picky and rarely go to dealerships b/c I like to talk directly to the mechanic. They are always busy here, but always patient and friendly. Located between Smyrna market and Cumberland Galleria area on Spring Rd.

Flag This
Get Directions to Motorcars International Inc
Get Directions
Get an Estimate
RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(770) 769-1350

Auto Repair Experience

  1. Walter Wiesboeck, Owner
  2. Established 1992
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 50 Years of Car Repair Experience