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motor turns over but will not start on 2005 Mercury Sable

Rookie cbe0621eac06868b3efe0d8d1d3611e23c60d3114864ea2ec19a68cfbd3eebab
car won't start. ford company upgraded system but it is still doing the same thing. when you turn the key to the off position there is noise coming from the dashboard where the mileage, avg, temp etc. Ford said they put computer on it but didn't detect anything wrong. HELP!!
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