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Motor Car Mall

(505) 835-1441
49 Verified Reviews

HOURS
08:00
18:00
http://purl.org/goodrelations/v1#Monday
08:00
18:00
http://purl.org/goodrelations/v1#Tuesday
08:00
18:00
http://purl.org/goodrelations/v1#Wednesday
08:00
18:00
http://purl.org/goodrelations/v1#Thursday
08:00
18:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 6:00pm
T
8:00am to 6:00pm
W
8:00am to 6:00pm
Th
8:00am to 6:00pm
F
8:00am to 6:00pm
S
Closed

ADDRESS

3548 State Highway 47
Peralta, NM 87042 USA

AUTO REPAIR EXPERIENCE

  • Mike Rouckus, Owner
  • Established 1993
  • 2 ASE Certified Auto Technicians
  • 55 Years of Car Repair Experience

Motor Car Mall Reviews

OVERALL RATING

49 Verified Reviews
5 stars
(31)
4 stars
(17)
3 stars
(0)
2 stars
(1)
1 star
(0)
by - Verified Customer March 28, 2017

Difficult intermittent engine miss not fixed. Otherwise, marvelous repair shop. Many past visits successful.

by - Verified Customer March 22, 2017

Friendly, courteous personnel. They even provided a ride to and from home.

by - Verified Customer March 08, 2017

The work performed was excellent and very fast. I will definitely be back!

by - Verified Customer February 28, 2017

I didn't like that some work was done without my approval and I was expected to pay the bill.

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by - Verified Customer February 15, 2017

Very good experience.

by - Verified Customer February 15, 2017

Needed a oil change.

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by - Verified Customer February 09, 2017

Great professionals that teat you like family. Price of the work is fair. They stand behind there work. A five star shop best ever.

by - Verified Customer February 02, 2017

Great people and service.

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by - Verified Customer January 31, 2017

The staff was very helpful and pleasant, you felt like they cared about you.
The service was excellent.
Mary L Brown

by - Verified Customer January 31, 2017

I was expressed the work,the people and the place.

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by - Verified Customer January 25, 2017

I have entrusted my vehicle repairs to Motor Car Mall since they opened the business. Their workmanship and values are 'top drawer'. They serviced my vehicle properly and completely.

by - Verified Customer January 16, 2017

Excellent service as always!!

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by - Verified Customer January 15, 2017

Excellent work, as always.

by - Verified Customer January 11, 2017

Thorough and careful to explain any further work. Also give an estimate on additional work.
Friendly and appreciative of your business.

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by - Verified Customer January 10, 2017

Motor Car Mall is the only place I will take my truck. John and his staff have an intuition about auto repair that I really appreciate.

by - Verified Customer January 04, 2017

Great work done in a very quick time.

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by - Verified Customer December 28, 2016

I've always get good service. I was a little upset I was told the price was going to be around 900.00 dollars. It was 1500.00. But I know that happens sometimes, but it threw off my budget I dint plan on such a big difference in quote and price.

by - Verified Customer December 22, 2016

Excellent

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by - Verified Customer December 20, 2016

My car was possessed by an electrical demon, but the guys over at Motor Car Mall found the problem and fixed it. I can't thank them enough for the service that they provided and for working on my vehicle until the problems were resolved.

by - Verified Customer December 01, 2016

Very satisfied with experience. Polite and courteous. Will return for future problems.

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by - Verified Customer November 27, 2016

I took my truck to another shop and they didn't perform the work correctly. This shop did and my truck runs like its new .. Thanks

by - Verified Customer November 21, 2016

Service requested was performed in a timely manner. Staff is very friendly. Shop is clean and well managed.

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by - Verified Customer November 14, 2016

I think Motor Car Mall does a great job we take all our cars there and have for a long time.

by - Verified Customer November 01, 2016

Happy

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by - Verified Customer June 09, 2015

They do a good job for me. They are very nice.

by - Verified Customer June 08, 2015

I just had a service that I couldn't perform. Everytime I was there they did a professional job. I have no complaints whatsoever.

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by - Verified Customer June 02, 2015

They did a good job and they followed through.

by - Verified Customer May 18, 2015

Reasonable service, they did a good job, on time. They didn't seem to overcharge or take very long. They did it at a fair price.

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by - Verified Customer May 15, 2015

They do a good job, they're thorough.

by - Verified Customer May 13, 2015

I'm pleased with the service. I've known him for a long time. It's just good service. They do good work.

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by - Verified Customer May 06, 2015

Well I like the work they do and if I have a problem with it, they will take it back and fix it.

by - Verified Customer May 06, 2015

They are always very attentive to what I need. They explain everything in detail. We've dealt with them for many years.

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by - Verified Customer May 01, 2015

Great service. They were honest. No problems whatsoever. I made repairs on the car before and I got stumped. I was working on it for two months already. They diagnosed it within a couple of hours and that sold it for me.

by - Verified Customer April 22, 2015

Good service, just kind of expensive. I just got my door fixed and it cost me 500. It seems like it was expensive. They had good customer service.

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by - Verified Customer April 17, 2015

I've been dealing with them since 2000, 15 years I've been dealing with them. My truck hasn't had maintenance with anyone besides them. They do excellent work. They check everything. We don't worry about anything once we take the vehicle there. We don't worry about what will or has been done.

by April 10, 2015

I like the quality work they do. They do high quality work.

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by - Verified Customer April 09, 2015

They just satisfy what I need. They are very good folks. They are polite, prompt, and courteous. They do good work.

by - Verified Customer March 30, 2015

I think they do really good work and have good prices for anybody. They're right across the street so it's easy to get there when my truck is done. I'll use them from now on.

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by - Verified Customer March 26, 2015

I am very pleased with what they did. They did a front alignment and it turned out fine.

by - Verified Customer March 24, 2015

My experience was great, they said what they were going to do. They charged me what they said they would charge me. No complaints. They didn't charge me service fee for leaving my car there 4 days. They didn't charge me while it was evaluated. They let me bring my own parts which I get a discount for.

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by - Verified Customer March 20, 2015

Good customer service and knowledge. The years of experience that they have working on vehicles is what gives them the knowledge. They call you back and explain in detail what is going on. I've had shops that blow you off when you call.

by - Verified Customer March 20, 2015

I like the quality of the work. They only take care of the issues I have and I can take it back no problem.

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by - Verified Customer March 18, 2015

Good service. Friendly, everybody was friendly. Important part is making someone comfortable. Work was done correctly.

by March 17, 2015

I spent more money than I thought I was going too.

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by March 17, 2015

It was friendly and had fast service. They got me in and out.

by - Verified Customer March 13, 2015

They are amazing people. They do a great job. People who work there are efficient and thoughtful. They are friendly and great. Customer service is great.

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by - Verified Customer March 10, 2015

They do good service, they did the job right. They are friendly.

by March 10, 2015

I've dealt with them for a few years. They are honest, upfront, don't try to sell you something you don't need, and prices are reasonable. Basically, they don't overcharge or push you into buying things you don't need. Efficient and timely.

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by - Verified Customer March 06, 2015

They know what they are doing. They guys there are always nice. I have never had a problem with them. It's reasonably priced.


Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Collision Repair & Paint
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
+ More

AMENITIES

  • AAA Member Discount
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shuttle
  • Wireless Internet

AFFILIATIONS

  • NAPA

MESSAGE FROM THE SHOP

Motor Car Mall is a high quality; fair priced repair shop that specializes in both collision repair & auto mechanical service repair.

Our commitment to quality and customer service makes us stand out from any other repair facility. We employ only highly skilled technicians that are ASE certified and or I-CAR certified. We know that you have a choice of repair shops, so we have made every effort to build a clean neat facility you will be comfortable visiting.

Please know that both the collision repair & service repair departments are dedicated to making your auto repair experience smooth and pain free. Our 31 plus years in business gives us the advantage of knowing what customers have come to expect during a repair, so we have the slogan of No limits… our commitment to superior quality & service.

When your car breaks down or is just in need of regular preventive maintenance Motor Car Mall is your best choice. We employ ASE certified technicians and have the latest tools.

MAKES WE SERVE

  • Acura
  • Audi
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
+ More

RepairPal Scorecard
93
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
96
TOOLS & EQUIPMENT
90
CUSTOMER SERVICE
94
CUSTOMER AMENITIES
93

Motor Car Mall was established in 1993 and has been providing Peralta and the surrounding area with quality automotive repairs ever since. This shop features a team of technicians with an excellent mix of experience, ongoing training, and ASE Certifications who are equipped with the tools and diagnostic equipment necessary to perform a wide range of repairs. These repairs can range from minor and major mechanical repairs, to tires and wheel alignment, to check engine light diagnosis and repairs, to collision repairs, as well as your scheduled maintenance needs. This work is backed by a 24-month / 24,000-mile warranty for your peace of mind. Our survey of their recent customers revealed a group who enthusiastically describe the team here as: “friendly”, “knowledgeable”, “courteous”, “honest”, and “professional”. A local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.


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