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Mopac Auto Service

8650 North Mopac Expressway, Austin, TX 78759

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Oil Change & Lube Service & Repair

Customer Reviews (1 review)

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Mopac Auto Service
June 18, 2010

They did a good job on my van back in 2005 so I took it back to them to fix the stalling problem it kept having since March 2010. I paid them $631.07 on 6/16/10 for "fixing" this stalling issue. This morning 6/18/10 it started trying to stall on me if it went over 2 RPMs, which was the whole reason I took it in the 1st place. Obviously the problem was not fixed. I managed to take it back to them by driving 20-25 mph to let them know it was still not fixed. Gave them the keys to test drive it and without my authorization they had it back in the garage ready to do something. We get called liars by Robert because according to him in his 30+ years of doing this he's never encountered a vehicle that does what we told him was happening. Robert gets all defensive and according to him we were trying to scam them! They did NOT fix the problem which cost me money I cannot be wasting with 3 kids and the economy the way it is! We get the car back out of their garage, and 5 minutes later it is over-heating and the check engine light is on. I am taking it to another certified mechanic to tell me if they tampered with the coolant line while they had it in their garage this morning. A line was tampered with and it sprayed liquid all over parts that are now going to cost me $1000 to fix. I do not want this to happen to other hard working people that need their vehicle. I am not letting them get away with something so low and have filed a complaint with the Attorney General, BBB and sending them a certified letter to resolve this like civilized people before I file with small claims court. Please, please, please investigate before you give anyone your vehicle keys. This is the reason why people hate dealing with mechanics! I understand that others have had a different experince from mine but I feel the responsibility to share it too.

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