My service was good just had to take it back couple times because other issues came up. But they did a great job and was fast.
Been going here for quite a while. Have never had to note/tell anyone of a bad experience.
Excellent, job well done.
In and out before PM and always done with care.
It was quick and excellent.
The repair was done right at a fair price.
Best Auto repair shop to Baltimore City.
Very convenient and reasonably priced.
Excellent service! Highly recommend!
People in the office were really friendly and kind. They seemed to care about what concerns you might have with your vehicle.
quality and timely service. treat customers with respect.
I brought my daughter's car in for an oil change and since Garry had 2 men out sick, he couldn't get it done the same day. He apologized and I brought it in the next day. Since I had to bring it in again, Garry cleaned her car on the inside and outside, which I did not expect him to do that. He said he cleaned it as a courtesy for me having to bring it back in the next day. I love doing business with Monument Street Auto Center.
It's great that your shop is close to my work.
Flexible scheduling, fast service, and reasonable pricing.
Excellent service. I am a customer for more than 8 years.
Service was great never had a bad experience.
I have always have a good experience at the shop. I drop my car off to be fixed, get on the shuttle for work, then pick up my car at the end of the day. Very convenient!
Always respectful, and willing to accommodate. Thank you Gerry
Personnel were very friendly.
The people who work here are great -- very personable and nice to work with.
The staff members are always so kind and patient with my curious little boy.
I receive excellent service with every visit!
I always suggest your shop to everyone I know. The people are very nice, knowledgeable, personable, and prices are just right.
Helpful and pleasant staff.
I find him to be reliable and trustworthy. He has worked on a number of my cars.
This is the second time I've gone to them. I have never had any problems. They are also cheaper than what I expected.
This is Maryland and we're right by the docks. There's an influx of Spanish people which I don't normally have a problem with except I don't speak Spanish. We have a governor in this state that wants to wlcome everybody in, as many foreigners as they can. So, the nice thing about over there is they're not only honest, they told me everything that they were looking for, they also speak English and I can understand them when they talk. That's a pretty critical thing for me. I don't have a problem with people coming in but I think they should at least speak English and there are a lot of businesses around here that they've kind of moved in and they either work there or they've taken them over. If I can't communicate with the people doing business then there's no sense doing business with them. It was cheaper than going to the dealer that's for sure. That's a critical thing for me because I don't have money falling out of my hind parts. They are real reasonable. If you take your car some places, they are like, "Well, I guess we got a blank check." You know, a hundred dollar repair turns into a thousand dollar repair. They say you needed this and you needed that. Well, I didn't bring my car in for that. There is a garage over here that did that to my wife one time. They started saying you need this, we're going to have to repair this and we're going to have to repair that. She called me and I got on the phone with them and I said, "If I have to come over there someone's going to have to call the police."
They were fast and quick and got done and they did really good work. They were not expensive. I thought it was conservative. I also liked how I could have them drop off my keys next door in case I couldn't make it on time.
They are convenient and the service is good.
The owner will work with you and help in any way he can. He will tell you if your car is unsafe to drive.
They were fast and courteous and they got the work done.
Have been going to this place for 4 years and love them. Great customer service and always gets the job done.
Great service. Quick repairs. Convenient location with access to shuttle to JHH.
Since parking at the lot where shop is and taking shuttle to Hopkins I have had my car washed and had my regular maintenance done there and always satisfied.
They were convenient, but they were only ok with the repair. They didn't fully fix the problem the first time around.
They are very smart. The job was well done. I have no complaints. They did the job they promised. They did it in one day and it was ready.
It is very convenient to leave it while I work. They do good work and have reasonable prices.
Everything that was being done had a full explanation.
The service in convenient and it is well priced.
They did not complete my repairs. It still is not done.
Yvette, please call me tomorrow to resolve any issues that you are unhappy with. 410-522-3737
They are very efficient. They keep their appointments. They are honest.
They are convenient if you work near Hopkins. They explain their work. It is a good service for the money.
The customer service was great, as well as the servce.