Monument Road Tire & Service

This shop is not RepairPal Certified. Learn more
1471 Monument Road
Jacksonville, FL 32225
(904) 997-1000

This shop is not yet RepairPal Certified - Learn More

When taking your car to this shop, we recommend you take the time to:

  • Ask if their technicians are ASE-certified.
  • Request written estimates from multiple shops and compare them with the RepairPal estimator.
  • Verify that the shop you select is willing and able to clearly explain the work being performed.
  • Ask whether they warranty their repairs (and for how long).
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Details

Specialties

  • Service & Repair
  • Tire Sales/Repair

Affiliations

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Saab
  • Saturn
  • Scion
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

Customer Reviews

October 17, 2015

7/12/14- took vehicle in for alignment service and a tire,vehicle had no other problems.after the alignment they took it for a test drive andcame back and said that the rack & pinion had broken when he did a u-turn.manager was rude,wanted me to pay for it, charged me RETAIL for the parts,accused me of scamming his company when I wanted him to pay for it.I would avoid this place!,he would hang up on me when I called to discuss the issue.Goodyear advised him to pay for the whole thing, he refused to.this place will rip you off.
EDITED:
8000 MILES LATER- vehicle started pouring power steering fluid out of the rack & pinion seal under the boots. Took it in for warranty repair 24k miles/24 month guarantee, and they said that water caused the seals to leak and refused to repair it under warranty. Since they are the ony facility to service the rack & pinion, there is no way that water got into the system to cause this damage UNLESS it was malicious act by them because I had to force them to repair the system last year because they broke it. This place is a flat SCAM that should be investigated by authorities. AVOID IT!.

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