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Mitch Smith Auto Service

4570 W State Road 32, Anderson, IN 46011 Map & directions

Call Now: (765) 885-2224

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About Mitch Smith Auto Service

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
94
Technical Ability (?)
100
Tools & Equipment (?)
95
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Mitch Smith Auto Service has been a member of the Anderson community since 1991. Mitch, the owner, is an experienced, ASE Certified, industry veteran. We found he invests in the training of his staff and in the automotive tools and equipment that are needed to make professional repairs to both older and more modern vehicles. This RepairPal Certified staff is comprised of very experienced individuals combining for over 105 years of real world experience in the automotive field. This team confidently backs their work with a 24-month / 24,000-mile warranty for your peace of mind. Mitch's focuses on his customers by providing excellent customer service, which was apparent in our unbiased survey of his recent customers where they achieved a much higher then average customer service score. For your convenience they offer local shuttle service, loaner vehicles, rental cars, early bird drop off, and a waiting area with wireless Internet.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Mobile Repair Oil Change & Lube Roadside Assistance
Scheduled Maintenance Service & Repair Timing Belts Tire Sales/Repair
Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Car Wash
Child Friendly Coffee Early Bird Dropoff Extended/Evening Hours
Free Estimates Free Inspection Heated Waiting Room Military Discount
Parts/Accessories Senior Discount Service Guarantee Shuttle
Towing Warranty Accepted Wireless Internet

Customer Reviews 14 verified reviews (15 total)

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Mitch Smith Auto Service
Verified Customer
January 20, 2014

Courteious people, Explain what needs to be done before making the repairs. If it is not fixed right it will be done right.

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Mitch Smith Auto Service
Verified Customer
January 15, 2014

Have had excellent service; I appreciate all they do for me and my car!

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Mitch Smith Auto Service
Verified Customer
January 07, 2014

Great, speedy service.

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Mitch Smith Auto Service
Verified Customer
December 16, 2013

Always helpful, honest, and I believe very trustworthy.

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Mitch Smith Auto Service
Verified Customer
November 22, 2013

They are very good at what they do, and very friendly.

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Mitch Smith Auto Service
Verified Customer
November 22, 2013

Consistent good service.

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Mitch Smith Auto Service
Verified Customer
October 24, 2013

We like their service.

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Mitch Smith Auto Service
Verified Customer
October 11, 2013

GREAT SERVICE: PERIOD.

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Mitch Smith Auto Service
Verified Customer
October 10, 2013

Great service, just a little pricey.

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Mitch Smith Auto Service
Verified Customer
September 04, 2013

Good service and right repair done at a fair price. Plus a 1 year warranty on parts & labor.

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Mitch Smith Auto Service
Verified Customer
August 29, 2013

They are good at what they do, and friendly!

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Mitch Smith Auto Service
Verified Customer
August 29, 2013

Mitch Smith Auto Service is reasonably price, provide good service, and are friendly.

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Mitch Smith Auto Service
April 26, 2012

Always a fair deal, great service, great people

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2 verified customers did not leave comments but provided these ratings:

(2) by 2 verified reviewers
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(765) 885-2224

Auto Repair Experience

  1. Mitch Smith, Owner
  2. Established 1991
  3. 3 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 90 Years of Car Repair Experience