Find a Shop » Mission Hills Automotive

Mission Hills Automotive

308 West Washington | San Diego, CA 92103

(619) 297-0494

Call Now: (619) 297-0494

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
96
Technical Ability (?)
97
Tools & Equipment (?)
94
Customer Service (?)
98
Customer Conveniences (?)
12 months or 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Randy, the owner of Mission Hills Automotive, has surrounded himself with a great team. In fact, all 4 of his technicians are ASE Certified and 3 are Master Technicians. The shop has been in business since 1981 and Randy worked there in the early 1990s before taking over the shop in 2008. Their mission is to never have an unsatisfied customer and we believe them. From the simplest light bulb change to an advanced twin turbo set up for your hot rod, Randy and his team will handle the job in a professional manner so you and your car will leave happy.

At Mission Hills Automotive we are the one stop for all you car care needs. We employ 4 ASE certified master technicians that are equipped with state of the art information and equipment allowing them to service your vehicle to factory standards using high quality NAPA auto parts with a 12 month/12,000 mile nationwide warranty! We are open 7 days a week to serve you when you have time. Shuttle service to and from your home or work is always available, and in house loaner cars are there for you for those jobs that may keep your car tied up a little longer. We are BBB and AAA accredited and are Green Shop certified by the EPA.

Auto Makes We Service:

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercedes-Benz
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Porsche Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations:

Specialties:

Alignment Check Engine Light Diagnosis Oil Change & Lube
Scheduled Maintenance Service & Repair Smog/Emissions Testing Timing Belts
Tire Sales/Repair Transmission Repair

Amenities:

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Early Bird Dropoff Extended/Evening Hours Free Inspection Heated Waiting Room
Loaner Car Military Discount Open Saturday Open Weekends
Rental Car Se Habla Espanol Senior Discount Service Guarantee
Shopping Nearby Shuttle Warranty Accepted Wireless Internet

Customer Reviews (20 reviews)

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  • Mission Hills Automotive
    May 18, 2012

    I had to tow my son's car to an Auto center. Mission Hills was highly recommend and I can see why. Mike immediately came to our service. He was polite and quite professional. They made us feel like our car was in great hands!
    Thanks!

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  • Mission Hills Automotive
    Vitaly - Verified Customer
    May 10, 2012

    Thank you very much, on my behalf. It was very good, and done very well. I think that they are about honor. It is pure service to do such very good work. Thank you.

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  • Mission Hills Automotive
    Robert - Verified Customer
    April 19, 2012

    I think they give good personal service and if there are problems they make it right.

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  • Mission Hills Automotive
    Gaetano - Verified Customer
    April 18, 2012

    I wish those guys would learn how to cut hair and then I could get a hair cut while I'm waiting for my car.

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  • Mission Hills Automotive
    Verified Customer
    April 17, 2012

    When I got the car repaired, there was a box that says "please keep the broken part or the spare part." 2 days later when I came and asked "Where is my water pump - the one which was broken? I want to see where it was leaking," they couldn't find the water pump. I was a little dissatisfied. I wanted the part which was replaced. When you tow the car to the place and nobody is there, you fill out the little card and on the card it says "Do you want to keep the replaced parts? Yes or no?" I said yes. I wanted to keep the parts they replaced.

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  • Mission Hills Automotive
    Sue - Verified Customer
    April 04, 2012

    They have a fairly new owner. I've been going to Mission Hills Automotive for probably 40 years. It's nice to find an honest mechanic and I feel that they do have honest mechanics. The new owner is really good.

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  • Mission Hills Automotive
    Viktor - Verified Customer
    March 13, 2012

    They are very nice people, very nice. Really polite, really quiet. They did what another place did not know how to do. If you bring your car in, you don't have to explain much. They figure it out.

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  • Mission Hills Automotive
    Lynn - Verified Customer
    March 06, 2012

    They are just really efficient - a little overpriced, but they are very efficient, and do what they say they are going to do.

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  • Mission Hills Automotive
    Joseph - Verified Customer
    February 28, 2012

    They are awesome people. Very knowledgeable, and fair. I have recommended them to many friends and they have all had good experiences as well.

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  • Mission Hills Automotive
    Ewen - Verified Customer
    February 25, 2012

    I think a fellow bought the business for his daughter, and as far as I can see, this daughter runs the business. She is a very good business woman. She is tough, but she's good. She is tough. She is there to make money but she is very businesslike.

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  • Mission Hills Automotive
    Verified Customer
    February 16, 2012

    I've always gotten good service, and good repairs, and always been very satisfied.

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  • Mission Hills Automotive
    February 13, 2012

    This is simply the most professional, clean, and competent auto repair shop I have ever done business with. Their pricing is fair and they are always willing to go out of their way to explain any situation that needs attention or will need attention down the road, per se. I have had my oil changes, mechanical and electrical work done and all at a fair price and with a sincere and genuine thank you for my business.

    I cannot recommend enough Mission Hills Automotive.

    Kerry S. Carney

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  • Mission Hills Automotive
    Werner - Verified Customer
    January 30, 2012

    I am extremely satisfied with the service I get there.

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  • Mission Hills Automotive
    Hope - Verified Customer
    January 27, 2012

    I just found because it's a family operated business, it's very comfortable to be with any of the employees, especially the owner or his daughter.

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  • Mission Hills Automotive
    Gary - Verified Customer
    January 17, 2012

    They are excellent. Just the personal touch.

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  • Mission Hills Automotive
    September 22, 2011

    My boyfriend's truck had not been sounding so well,so we decided to take it to the shop. The employees were wonderful and highly knowledgeable. When we got the car back it was in great and we got a very reasonable price. We have not had any problems since picking up his truck. We had a great experience, and would recommend Mission Hills Automotive to anyone I know.

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  • Mission Hills Automotive
    September 22, 2011

    The customer service is amazing at this shop! They go above and beyond to satisfy their customers. Everyone is friendly and helpful. I have been impressed with the service they provide. I can really trust that they will not rip me off and do what needs to be done for the right price. Also they get the job done in a timely manner. I won't go anywhere else because of the FANTASTIC customer service and the QUALITY of work done at this shop.
    Thanks everyone for taking care of me and my car!

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  • Mission Hills Automotive
    October 22, 2010

    Randy gave top notch service. His technicians did top notch work. When one finds a knowledgable trustworthy mechanic you should hold on tight as they are few and far between. I have my Camaro and Aurora work done at only one shop and that is mission hills automotive. I suggest them to all my family and friends that need mechanic work done and don't worry it may come back to haunt me because I know that it won't. Give them a call today they will fix your problems at a fair price with master craftsmanship.
    Thank you for listening
    Edward

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  • Mission Hills Automotive
    April 29, 2009

    Randy was extremely friendly and provided an estimate based on my issue (master and slave clutch cylinder) that was right on par with RepairPal's estimate. I dropped my car off in the morning and it was ready in a few hours. Very highly recommended.

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  • Mission Hills Automotive
    April 14, 2009

    Reasonable, reliable, dependable.
    Highly recommended

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Hours of Operation:

Mon - Fri6:30am to 6:00pm
Sat8:00am to 5:00pm
Sun10:00am to 3:00pm
Fast Facts
  1. Randy Begin, Owner
  2. Established 2008
  3. Online Reputation:
  4. 4 Technicians on Staff
  5. 3 ASE Certified Technicians
  6. 82 Combined Years of Experience