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Milex Auto Service Center

6911 E Broadway Blvd, Tucson, AZ 85710 Map & directions

Call Now: (520) 201-1342

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About Milex Auto Service Center

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
98
Technical Ability (?)
95
Tools & Equipment (?)
97
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Milex Auto Service Center has been serving Tucson since 1980 and won the BBB's 2011 "Service Excellence" Award for Southern Arizona. With a focus on American and Asian vehicles, their well trained, experienced, and ASE certified technicians have the latest diagnostic equipment and tools available to them to service and repair today's advanced vehicles. Their attention to detail and customer service is second to none. Their basic warranty is 12 months or 12,000 miles; however, many repairs come with a warranty that extends well beyond that. Please contact Milex for all of the details.

Message from the Shop

Milex Auto Service Center has been independently owned and operated since 1974. We pride ourselves on getting the services or repairs on your vehicle right the first time by our highly qualified service technicians. Also, most repairs are covered by a Lifetime Parts and Labor Warranty. So drop your auto, SUV, or truck off today and allow us to provide you with excellent service. We look forward to servicing your vehicle.

*BBB Accredited Business Since 1978 with an "A+ rating*
*BBB "Torch Award", Winner of Customer Excellence Award 2011*
*AAA "Top Shop" 2011 & 2012 & 2013 & 2014*
*We are an Arizona Green Shop*

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge Ford
GMC Geo Honda
Hummer Hyundai Infiniti
Isuzu Jaguar Jeep
Kia Land Rover Lexus
Lincoln Mazda Mercury
Mini Mitsubishi Nissan
Oldsmobile Plymouth Pontiac
Ram Saturn Scion
Smart Subaru Suzuki
Toyota

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Scheduled Maintenance Service & Repair
Timing Belts Tire Sales/Repair Transmission Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Child Friendly
Coffee Early Bird Dropoff Free Inspection Gas/Diesel
Military Discount Parts/Accessories Service Guarantee Shopping Nearby
Shuttle Towing Warranty Accepted

Customer Reviews 36 verified reviews (40 total)

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Milex Auto Service Center
Verified Customer
December 30, 2011

They broke my handle off of my car door, which is an accident, fine. But then they wanted to charge me two hundred dollars to repair it. Half of that was the actual price of the handle which is fine but, you know, they broke it off. Accidents happen. That's fine. But I don't think they properly tried to fix the accident, basically.

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Milex Auto Service Center
Verified Customer
October 25, 2011

They are absolutely amazing. They don't lie to you and they don't try to pressure you into unnecessary repairs.

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Milex Auto Service Center
Verified Customer
January 31, 2012

They were prompt and courteous and overall I was very pleased with their service.

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Milex Auto Service Center
Verified Customer
January 03, 2012

I would just like to say I've been with them since the seventies, and they are the most ethical place I've ever been. They are just very helpful, even if you don't have repairs. They are willing to talk. They are willing to make recommendations about vehicle purchases. They are just overall very helpful.

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Milex Auto Service Center
Verified Customer
December 23, 2011

They are really courteous and really professional. They are also very concerned about the customer. They take me back to verify the problem.

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Milex Auto Service Center
Verified Customer
December 09, 2011

They are just generally excellent there, and we recommend them to everyone we know. The general manager is excellent with customer service.

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Milex Auto Service Center
Verified Customer
December 05, 2011

They were very professional, and I've been going there for years. I really trust the mechanics there and the friendly staff.

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Milex Auto Service Center
Verified Customer
November 16, 2011

I feel like I am in the Milex family. They always have it fixed the same day and I've never had a bad experience. I have taken multiple cars there. I've been there for over ten years and never had a bad experience.

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Milex Auto Service Center
Verified Customer
October 28, 2011

I've been taking my cars there for over fifteen years and they have always been good.

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Milex Auto Service Center
Verified Customer
January 26, 2012

I bring them projects and they have been very cooperative with what I have asked them to do.

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Milex Auto Service Center
Verified Customer
October 26, 2011

The pamphlet we receive in the mail is really nice.

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Milex Auto Service Center
Verified Customer

Always great service!

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Milex Auto Service Center
Verified Customer

Work done right the first time at a reasonable price.

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Milex Auto Service Center
Verified Customer

Detailed and cost effective.

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Milex Auto Service Center
Verified Customer

Good service and good repair however the prices have gotten outrageously high.

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Milex Auto Service Center
Verified Customer

Dan and staff provide amazing customer service. We have been going there for years and have spent thousands of dollars there but have never once felt we spent money unnecessarily or unwisely.

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Milex Auto Service Center
Verified Customer

Fair treatment. Reasonable pricing.

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Milex Auto Service Center
Verified Customer

Milex has always given me (and my car) consistent, courteous and excellent service.

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Milex Auto Service Center
Verified Customer

The work is done in an timely manner by very knowledgeable staff. Work needing done and charges are fully explained. The staff are friendly and go above and beyond to help take care of vehicle problems.

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Milex Auto Service Center
Verified Customer

I needed minor emergency repairs. Milex was able to squeeze me into their busy schedule and satisfactorily perform the needed repairs.

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Milex Auto Service Center
Verified Customer

Great service.

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Milex Auto Service Center
Verified Customer

I like the location and exemplary service.

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Milex Auto Service Center
Verified Customer

They treat me like a real person and don't push me to "buy" anything, even though I need it replaced.

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Milex Auto Service Center
Verified Customer

The shop has good mechanics and office personnel and they talk straight/honest with a client.

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Milex Auto Service Center
Verified Customer

Always excellent, prompt service.

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Milex Auto Service Center
Verified Customer

Small shop. Qualified mechanics.

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Milex Auto Service Center
Verified Customer

Quick, professional, courteous service.

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Milex Auto Service Center
Verified Customer

The fixed the issue quickly and conducted themselves in a friendly and professional manner.

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Milex Auto Service Center
Verified Customer

I received great service.

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Milex Auto Service Center
Verified Customer

I had two fuel pumps installed in my truck. In one tank I believe the float was badly corroded and unusable. I would have been happy with a used float from a junkyard installed with the pump as opposed to no float, since Ford does not sell the floats anymore with the pumps.(95 F-150). The float in the other tank works intermittently probably due to a short in the wiring. At any rate I have two tanks and have no idea of my gas level in either tank just like I have been before. I believe I spent enough money for a used transmission, clutch assembly, 2 fuel pumps, and installation of an oil pan gasket to the tune of $3485.00, that I should have gotten some resolution with my gas gauges (at least one tank working).

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Milex Auto Service Center
Verified Customer

Your shop does excellent work.

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Milex Auto Service Center
Verified Customer

Detail oriented, fair, knowledgeable.

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Milex Auto Service Center
Verified Customer

Mechanical service & customer service are always top notch.

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Milex Auto Service Center
Verified Customer

I feel like they're honest and reasonable. Easy to get an appointment.

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Milex Auto Service Center
Verified Customer

Good customer service.

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Milex Auto Service Center
Verified Customer

Professional, caring, courteous, & honest car service! A gem!

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Milex Auto Service Center
July 30, 2010

I'd taken my 10 year old Honda to my local repair shop whodid my auto repair for over 10 years. They were unable to diagnosis a sporadic AC problem after repeated visits. Their best estimate to repair the AC problem was $1000 with no guarantees. We took the Honda to Milex. Dan and his boys made a quick diagnosis and repair at a cost 60% less. The car works perfectly now and Milex exceeded by best expectations. Highly recommended.

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Milex Auto Service Center
November 17, 2009

I have dealt with Milex since the 1980's. They have always provided excellent service, and the quality has been great. Keep iot up, guys!

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Milex Auto Service Center
November 17, 2009

I was very happy, fast friendly greeting, service was fast and the price was good. I will go back.

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Milex Auto Service Center
February 26, 2013

I had one experience, which convinced me not to go back there...

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  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:30am to 5:30pm
Call Now:

(520) 201-1342

Auto Repair Experience

  1. Dan McCoy, Manager
  2. Established 1980
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 35 Years of Car Repair Experience