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Milex Auto Service Center

(520) 226-9071
83 Verified Reviews
mgrbdy.milex@cox.net

HOURS
07:30
17:30
http://purl.org/goodrelations/v1#Monday
07:30
17:30
http://purl.org/goodrelations/v1#Tuesday
07:30
17:30
http://purl.org/goodrelations/v1#Wednesday
07:30
17:30
http://purl.org/goodrelations/v1#Thursday
07:30
17:30
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
7:30am to 5:30pm
T
7:30am to 5:30pm
W
7:30am to 5:30pm
Th
7:30am to 5:30pm
F
7:30am to 5:30pm
S
Closed

ADDRESS

6911 E Broadway Blvd
Tucson, AZ 85710 USA

AUTO REPAIR EXPERIENCE

  • Perry Smith, Manager
  • Established 1980
  • 2 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 35 Years of Car Repair Experience

Milex Auto Service Center Reviews

OVERALL RATING

83 Verified Reviews
5 stars
(63)
4 stars
(17)
3 stars
(2)
2 stars
(0)
1 star
(1)
by - Verified Customer April 11, 2017

Amazing every time I am there to get one of my vehicles fixed.

by - Verified Customer April 02, 2017

Thorough,friendly & go the extra mile to make sure you are satisfied.

by - Verified Customer March 27, 2017

They did the repair quickly and efficiently. I always use this ship when in Tucson (10 years of positive experience).

by - Verified Customer March 26, 2017

I trust these people.

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by - Verified Customer March 19, 2017

Great people. Great honest price. Fast Work.

by - Verified Customer March 14, 2017

Work done earlier then expected. Ride to and from work. Always friendly and knowledgeable.

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by - Verified Customer March 06, 2017

Awesome, really enjoy coming to get my car serviced.

by - Verified Customer March 05, 2017

Good service

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by - Verified Customer March 02, 2017

Consistently outstanding results!

by - Verified Customer March 02, 2017

This shop is very good.

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by - Verified Customer February 22, 2017

Professional, fast and very informative

by - Verified Customer February 19, 2017

Excellent service!!

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by - Verified Customer February 16, 2017

Always love bringing my car here. Friendly, fast, courteous and always a great experience.

by - Verified Customer February 05, 2017

I had brakes replaced. The work was done on time, for a fair price, and I trust the shop and will continue to have my car serviced there.

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by - Verified Customer February 01, 2017

I work for a fast lube company and i need to make some local business friends in automotive industry, and someone informed me of Aggieland Automotive and I had to send someone there for a repair on an oil pan and they did the job when they said they would at a fair price. They sent me updates on the vehicle and keep me in the loop of what was going on. I am glad to have them so close to my shop on top of it all.

by - Verified Customer January 25, 2017

As always I was well taken care off and would not go anywhere else for car repairs. I have been going to Milex for a very long time.

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by - Verified Customer January 22, 2017

High quality, on-time work.

by - Verified Customer January 18, 2017

Excellent repair work from an honest shop. Highly recommend this place!

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by - Verified Customer January 10, 2017

Highly recommend

by - Verified Customer January 09, 2017

Delighted with the service. Quick service and did only what was needed, when needed for less than I was expecting to pay. Highly recommend this shop.

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by - Verified Customer January 08, 2017

As an out-of-state customer, I picked Milex based on reviews and was happy I did. They treated me cordially, scheduled me quickly, diagnosed the problem ( a leaking transmission pipe), gave me a rental discount, drove me home, and adjusted the shipping charge when the dealer didn't deliver on time. (Dealer's mistake, not Milex's). All this done with a smile. They even repaired a damaged heat shield. Friendly, fair, and professional!

by - Verified Customer January 08, 2017

Cindy and Perry provided a great customer experience. They listen to my concerns, made it easy to ask questions, and overall resolved my issues with my vehicle. They conveniently provided me with shuttle service and completed the repairs quick and with quality. They also gave me options on repair cost and added a AAA discount! They are an honest shop with good folks.

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by - Verified Customer January 03, 2017

This is the second time the shop has been able to do an emergency repair. Glad to see a quick turnaround.

by - Verified Customer January 02, 2017

Not only did they fix my car quickly, this was the first they knew of my gender transition.

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by - Verified Customer December 29, 2016

I love this company. It is a pleasure to have them take care of my car.

by - Verified Customer December 27, 2016

Nice people, good work, will use their services in the future.

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by - Verified Customer December 20, 2016

Great first-time experience.

by - Verified Customer December 19, 2016

I've gone to Milex several times, everything always explained, and in my opinion, the best service in Tucson.

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by - Verified Customer December 19, 2016

Good job

by - Verified Customer December 15, 2016

Great work, ready on time - thanks!

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by - Verified Customer December 14, 2016

I have been going to Milex for 10 years and will never go anywhere else. The one time I went to the dealer, they tried to cheat me and they flat out lied. I called up Milex, too my car over to them & they fixed the issue ASAP & cheaper than the dealer, which wanted to overcharge.

by - Verified Customer December 14, 2016

Thanks!

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by - Verified Customer December 07, 2016

The work was performed as expected.
But I have indoor/outdoor carpet in the bed of my truck, and it looks like someone put a greasy/oily part on my carpet. Now I need to replace the carpet.

by - Verified Customer December 04, 2016

Good job.

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by - Verified Customer December 04, 2016

Will definitely stay with this business.

by - Verified Customer December 01, 2016

Great experience as always. I recommend Milex whenever I run into someone and the discussion turns to car maintenance.

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by - Verified Customer November 30, 2016

It was my first time, time will tell.

by - Verified Customer November 22, 2016

I love bring my car here. I'm always happy with the work and know that I can trust that my car is well maintained and road ready. Thanks!

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by - Verified Customer November 22, 2016

You did the usual great job! Thanks.

by - Verified Customer November 21, 2016

I trust Joe with all car repairs, he has an excellent reputation for quality and only fixes things that are necessary.

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by - Verified Customer November 20, 2016

This shop has consistently been a '10' as far as I am concerned. Work has always been done right the first time. They never do unnecessary work. The car is always ready when promised. All around a top notch shop.

by - Verified Customer November 16, 2016

Everything was good. The staff follow up on issue I had with the vehicle promptly.

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by - Verified Customer November 09, 2016

Every time I come in to have my car serviced, I always get the best price up front, and compared to other shops or the dealerships I've been to. Hands down they are the most honest and charge a fair price for the services rendered!

by - Verified Customer November 09, 2016

I refer all my friends to this wonderful and fair shop. AWESOME to women as well!!!!

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by - Verified Customer November 08, 2016

I have been a Milex customer for many years and have had numerous cars serviced. I have never been unhappy with the service or quality of work performed.

by - Verified Customer November 01, 2016

Service is always good.

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by - Verified Customer October 08, 2014

The work is done in an timely manner by very knowledgeable staff. Work needing done and charges are fully explained. The staff are friendly and go above and beyond to help take care of vehicle problems.

by - Verified Customer October 07, 2014

Fair treatment. Reasonable pricing.

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by - Verified Customer October 06, 2014

Mechanical service & customer service are always top notch.

by October 03, 2014

Detailed and cost effective.

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by - Verified Customer October 03, 2014

I like the location and exemplary service.

by - Verified Customer October 02, 2014

Detail oriented, fair, knowledgeable.

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by - Verified Customer September 25, 2014

I needed minor emergency repairs. Milex was able to squeeze me into their busy schedule and satisfactorily perform the needed repairs.

by - Verified Customer September 24, 2014

Work done right the first time at a reasonable price.

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by - Verified Customer September 24, 2014

They treat me like a real person and don't push me to "buy" anything, even though I need it replaced.

by September 16, 2014

Good service and good repair however the prices have gotten outrageously high.

Reply from Milex Auto Service Center – by Milex Auto Service January 08, 2017

Our last labor price increase was over three years ago. I suspect that the source of your dissatisfaction is parts cost, which has increased a large amount as vehicles are manufactured with new electronics.
But keep in mind that there have been enormous benefits from new technologies!
Alan
General Manager

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by - Verified Customer September 11, 2014

Good customer service.

by - Verified Customer September 10, 2014

The fixed the issue quickly and conducted themselves in a friendly and professional manner.

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by - Verified Customer September 03, 2014

I received great service.

by - Verified Customer August 20, 2014

I feel like they're honest and reasonable. Easy to get an appointment.

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by - Verified Customer August 18, 2014

I had two fuel pumps installed in my truck. In one tank I believe the float was badly corroded and unusable. I would have been happy with a used float from a junkyard installed with the pump as opposed to no float, since Ford does not sell the floats anymore with the pumps.(95 F-150). The float in the other tank works intermittently probably due to a short in the wiring. At any rate I have two tanks and have no idea of my gas level in either tank just like I have been before. I believe I spent enough money for a used transmission, clutch assembly, 2 fuel pumps, and installation of an oil pan gasket to the tune of $3485.00, that I should have gotten some resolution with my gas gauges (at least one tank working).

by - Verified Customer August 15, 2014

The shop has good mechanics and office personnel and they talk straight/honest with a client.

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by - Verified Customer August 12, 2014

Always great service!

by - Verified Customer August 06, 2014

Dan and staff provide amazing customer service. We have been going there for years and have spent thousands of dollars there but have never once felt we spent money unnecessarily or unwisely.

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by - Verified Customer August 05, 2014

Your shop does excellent work.

by - Verified Customer August 04, 2014

Milex has always given me (and my car) consistent, courteous and excellent service.

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by - Verified Customer July 30, 2014

Professional, caring, courteous, & honest car service! A gem!

by - Verified Customer July 29, 2014

Quick, professional, courteous service.

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by - Verified Customer July 23, 2014

Always excellent, prompt service.

by - Verified Customer July 22, 2014

Small shop. Qualified mechanics.

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by - Verified Customer July 14, 2014

Great service.

by - Verified Customer January 31, 2012

They were prompt and courteous and overall I was very pleased with their service.

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by - Verified Customer January 26, 2012

I bring them projects and they have been very cooperative with what I have asked them to do.

by - Verified Customer January 03, 2012

I would just like to say I've been with them since the seventies, and they are the most ethical place I've ever been. They are just very helpful, even if you don't have repairs. They are willing to talk. They are willing to make recommendations about vehicle purchases. They are just overall very helpful.

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by - Verified Customer December 30, 2011

They broke my handle off of my car door, which is an accident, fine. But then they wanted to charge me two hundred dollars to repair it. Half of that was the actual price of the handle which is fine but, you know, they broke it off. Accidents happen. That's fine. But I don't think they properly tried to fix the accident, basically.

by - Verified Customer December 23, 2011

They are really courteous and really professional. They are also very concerned about the customer. They take me back to verify the problem.

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by - Verified Customer December 09, 2011

They are just generally excellent there, and we recommend them to everyone we know. The general manager is excellent with customer service.

by - Verified Customer December 05, 2011

They were very professional, and I've been going there for years. I really trust the mechanics there and the friendly staff.

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by - Verified Customer November 16, 2011

I feel like I am in the Milex family. They always have it fixed the same day and I've never had a bad experience. I have taken multiple cars there. I've been there for over ten years and never had a bad experience.

by - Verified Customer October 28, 2011

I've been taking my cars there for over fifteen years and they have always been good.

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by - Verified Customer October 26, 2011

The pamphlet we receive in the mail is really nice.

by - Verified Customer October 25, 2011

They are absolutely amazing. They don't lie to you and they don't try to pressure you into unnecessary repairs.

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Details

SPECIALTIES

  • AC/Heating
  • Check Engine Light
  • Classic Car Repair/Restoration
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
+ More

AMENITIES

  • AAA Member Discount
  • Car Delivery
  • Car Pickup/Dropoff
  • Child Friendly
  • Coffee
  • Early Bird Dropoff
  • Free Multi-Point Safety Inspection
  • Gas/Diesel
  • Military Discount
  • Parts/Accessories
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Towing
  • Warranty Accepted
+ More

AFFILIATIONS

  • ASA
  • iATN

MESSAGE FROM THE SHOP

Milex Auto Service Center has been independently owned and operated since 1974. We pride ourselves on getting the services or repairs on your vehicle right the first time by our highly qualified service technicians. Also, most repairs are covered by a Lifetime Parts and Labor Warranty. So drop your auto, SUV, or truck off today and allow us to provide you with excellent service. We look forward to servicing your vehicle.

*BBB Accredited Business Since 1978 with an "A+ rating*
*BBB "Torch Award", Winner of Customer Excellence Award 2011*
*AAA "Top Shop" 2011 & 2012 & 2013 & 2014*
*We are an Arizona Green Shop*

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
+ More

RepairPal Scorecard
95
OVERALL QUALITY SCORE

24
month
Nationwide
warranty
24
month
Local
warranty
TECHNICAL ABILITY
98
TOOLS & EQUIPMENT
95
CUSTOMER SERVICE
97
CUSTOMER AMENITIES
93

Milex Auto Service Center has been serving Tucson since 1980 and won the BBB's 2011 "Service Excellence" Award for Southern Arizona. With a focus on American and Asian vehicles, their well trained, experienced, and ASE certified technicians have the latest diagnostic equipment and tools available to them to service and repair today's advanced vehicles. Their attention to detail and customer service is second to none. Their basic warranty is 24 months or 24,000 miles; however, many repairs come with a warranty that extends well beyond that. Please contact Milex for all of the details.


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