✓ RepairPal Certified
7501 Staples Mill Rd
Richmond, VA 23228
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7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
7:30am to 5:30pm
Call now:
(804) 313-6162

Auto Repair Experience

  • Emmerson Miles, Owner
  • Established 1978
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 77 Years of Car Repair Experience


Miles Auto Service has been a member of the Richmond community since 1978. This RepairPal Certified shop features an experienced staff of 7 professionals who combine for over 140 years of automotive experience. This team has demonstrated a commitment to professionalism with ASE Certifications and is focused on customer service. This is evident in the feedback we received during our review of their most recent customers. Their customers describe this team as honest, reasonable, customer friendly, knowledgeable, and professional. Emmerson Miles, the owner, has equipped his team with the automotive tools and computer diagnostic equipment that is needed to perform a variety of services and repairs including minor and major mechanical repairs as well as complex computer diagnostic and electrical repairs. They back this work with a 24-month / 24,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a clean comfortable waiting area with wireless Internet are available for your convenience.


Auto Repair Experience

  • Emmerson Miles, Owner
  • Established 1978
  • 4 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 77 Years of Car Repair Experience


  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair


  • Coffee
  • Early Bird Dropoff
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Wireless Internet


Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo

Message from the Shop

Full auto and light truck repair and service. Family owned and operated since 1978.
ASE certified technicians. Voted as one of the "Best" Repair shops by "Richmond Magazine"


Overall Rating

27 Verified Reviews

Customer Reviews

Verified CustomerApril 17, 2014

Very courteous and professional.

Verified CustomerApril 17, 2014

We feel they are honest, explain things well, and not out to sell services not needed.

April 16, 2014

Excellent speed, time, cost, attitude.

Verified CustomerApril 16, 2014

Good service, reasonable prices.

Verified CustomerApril 10, 2014

I have worked with you for years and have been pleased with the service

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Verified CustomerApril 10, 2014

Miles is a great mechanic to bring any vehicle to.

Verified CustomerApril 10, 2014

We have received good quality work and they have been pleasant to work with.

Verified CustomerApril 08, 2014

Poor quality over priced parts.

Verified CustomerApril 04, 2014

They were able to help me right away with no appointment and were so friendly I was very impressed. Also the rate was very reasonable.

Verified CustomerApril 04, 2014

They looked over the car for any problems, not just doing the annual inspection. Everyone is friendly and they worked with me about adjusting my schedule.

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Verified CustomerApril 03, 2014

Great service but a bit pricey.

April 02, 2014

Good service.

Verified CustomerApril 02, 2014

The staff was welcoming and the seating area was very comfortable with refreshments table as well. However, the location is hard to find, and I am used to going to Jiffy Lube and they usually vacuum the inside of my car and fill my tires with air every time I go there and get something done or request a service, Miles does not. If they did then I would have gave a recommendation of 10.

March 31, 2014

They are always friendly, efficient, patient when explaining things, review things & tell me what needs to be done and what doesn't need to be done

Verified CustomerMarch 28, 2014

My car broke down on a Friday afternoon. they had it towed and fixed by Friday late afternoon with only one car this was extremely helpful!! Ryan was professional and willing to help in any way!!!

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Verified CustomerMarch 27, 2014

Service is good.

Verified CustomerMarch 26, 2014

I was impressed with their honesty and customer first attitude!

Verified CustomerMarch 21, 2014

Miles auto has always taken extremely good care of my car, and I appreciate that.

Verified CustomerMarch 18, 2014

Quality work is provided.

Verified CustomerMarch 11, 2014

They know what they are doing and do it in a professional manner!

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Verified CustomerFebruary 26, 2014

The guys always try to explain the process of what needs to be done to your vehicle . They keep you in the loop and recommend the appropriate service.

Verified CustomerFebruary 25, 2014

I feel like they are honest and qualified to handle the work.

February 20, 2014

Dealer level service.

Verified CustomerFebruary 11, 2014

I trust them.

January 30, 2014

Fast, efficient and courteous service

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January 08, 2014

For the most part, all has gone well for work done. Staff is pleasant and efficient.

1 verified customer did not leave comments but provided this rating:
by 1 verified reviewer
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