Mike's Sun City Union

RepairPal’s Comprehensive Evaluation

Assessment Summary

There are many things that impressed us about Mike's Sun City Union. Established in 1973, the shop employs six technicians, five of whom are ASE certified (two are Master Techs), who have a combined 100 years of experience between them. They handle everything from a simple oil change to complete engine overhauls, for any vehicle, domestic or foreign, old or new, small or large. With Saturday hours, full service gasoline, a 15-bay facility, and a car wash on site, we can see that Mike's has taken the extra steps we require from all of our Top Shops.

Customer Reviews (10 reviews)

• Mike's Sun City Union
  Marian - Verified Customer
  August 27, 2012

  They had put down two and half hours to put the new male and female connectors in and we thought that was a lot of time. My son who was with me when I went in with the car repairs cars. He's not an expert but he has done work, and we got a bill at 111 dollars per hour at the shop. They said that it took two and half hours, and then they had an additional time in there, so literally it took three hours. And we thought how could it take that long just to attach those connectors. Otherwise, I thought they were very good, very congenial. They explained what happened and I thought they were very fair, because they did put the car on the computer and they could have charged us for an hour on the computer, but they didn't. They charged us for a half hour which was 55 dollars.

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• Mike's Sun City Union
  Don - Verified Customer
  August 13, 2012

  They were just really good. After it was repaired, we were out of town and he drove it to our house. That was above and beyond what we expected. It was very nice of him to do that.

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• Mike's Sun City Union
  Doris - Verified Customer
  August 01, 2012

  I've been going to them for between twenty and thirty years. They are very, very nice. They're dependable, reliable, and honest.

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• Mike's Sun City Union
  Earl - Verified Customer
  July 26, 2012

  They are very efficient and friendly.

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• Mike's Sun City Union
  Donald - Verified Customer
  July 24, 2012

  What happened was when they ran the final tests, something wasn't right. A hose was leaking, so rather than just giving me the car and let me deal with the problem, they asked to hold it over night to fix it the next day, and as a result I haven't experienced any incidents like that since. So I guess not having a car on time was a good thing. They checked it out, and wouldn't release the car until they had it right. They've always been extremely accommodating. Even though they are always busy, they managed to give me a good schedule to work on the problem. They have a towing service, and since I'm a triple A member it's been very convenient to have it towed to their facility. It makes things easier to deal with.

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• Mike's Sun City Union
  Wilmetta - Verified Customer
  July 23, 2012

  The last time was great. They did what they told me they were doing. It was ready when they said it would be done.

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• Mike's Sun City Union
  Verified Customer
  July 03, 2012

  These guys are very dependable and are very nice. They are great to do business with.

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• Mike's Sun City Union
  Richard - Verified Customer
  July 02, 2012

  I refer people to Mike's all the time. I had a tremendous experience with them.

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• Mike's Sun City Union
  Scotty - Verified Customer
  June 13, 2012

  He is a great guy. I would do anything for him.

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• Mike's Sun City Union
  Wesley - Verified Customer
  May 21, 2012

  They are professional compared to my Mercedes dealer. They stand behind their work and they want my satisfaction. They want the vehicle running to my standards.

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