Mike's Plum Street Automotive
1100 Plum Street Southeast, Olympia, WA 98501 Map & directions
Call Now: (360) 312-4680
“They provide excellent service.”
“Have followed Mike for 25 years. Excellent repairs & customer service.”
“They are reasonably priced , quick and efficent”
“I trust him completely, I have known him for over 17 years.”
“I have used them before they are excellent at what they their customer service is amazing, I think they are...”
“I like their helpfulness and friendly service. They are honest and trustworthy.”
“He did a really good job repairing my vehicle, he does good work.”
“Mike has provided me with excellent car care for many many years.”
About Mike's Plum Street Automotive
RepairPal’s Comprehensive Evaluation
Mike's Plum Street Automotive has been serving the Olympia community since 2000. This RepairPal Certified shop is not only technically qualified with experienced, well trained, ASE certified technicians, they offer excellent customer service as well. Their high standard for customer service was verified during our survey of their recent customer who described this shop as prompt, honest, courteous, respectful, and reasonably priced. With comments like these it is easy to see how they achieved such high customer service scores. We also found the shop to have the tools and diagnostic equipment necessary to professionally repair your modern vehicle. Repairs performed here are confidently backed by a 12-month / 12,000 mile nationwide warranty. For your convenience a local shuttle service, rental cars, and early-bird vehicle drop off are available.
Auto Makes We Service
|Alignment||Check Engine Light||Diagnosis||Oil Change & Lube|
|Scheduled Maintenance||Service & Repair||Timing Belts|
|Early Bird Dropoff||Parts/Accessories||Rental Car||Shuttle|
Customer Reviews 24 verified reviews (25 total)24 Sort by: Date |
I was very impressed with the quality of customer service Mike's Plum Street Automotive. EVERYONE of the staff I met was courteous and respectful. The thing that impressed me most was the honest delivery of the repairs needed and suggested. I didn't feel like I was being "taken to the bank" by Mike and when he presented the repairs I really need, he gave them to me in a prioritized list that makes it all feel more manageable. I will be bringing my car back to Mikes for future repairs and service, for sure!
Customer service is pretty good. Although they are pretty expensive and I would call around before going here. I also had to take my car back to get a seal fixed after they replaced my transmission. They do back their work and will try to fix the problem no matter how many times you have to go back.