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Mike's Plum Street Automotive

✓ RepairPal Certified
1001 Cooper Point Road. SW. Suite 200
Olympia, WA 98502 USA
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CLOSED NOW
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7:30am to 5:30pm
CLOSED NOW
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7:30am to 5:30pm
F
7:30am to 5:30pm
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7:30am to 5:30pm
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Closed
W
7:30am to 5:30pm
Su
Closed
Th
7:30am to 5:30pm
Call now:
(360) 526-8984
72 Verified Reviews

Auto Repair Experience

  • Michael Shelstad, Owner
  • Established 2000
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 76 Years of Car Repair Experience
RepairPal Scorecard

Mike's Plum Street Automotive has been serving the Olympia community since 2000. This RepairPal Certified shop is not only technically qualified with experienced, well trained, ASE certified technicians, they offer excellent customer service as well. Their high standard for customer service was verified during our survey of their recent customer who described this shop as prompt, honest, courteous, respectful, and reasonably priced. With comments like these it is easy to see how they achieved such high customer service scores. We also found the shop to have the tools and diagnostic equipment necessary to professionally repair your modern vehicle. Repairs performed here are confidently backed by a 12-month / 12,000 mile nationwide warranty. For your convenience a local shuttle service, rental cars, and early-bird vehicle drop off are available.

Details

Auto Repair Experience

  • Michael Shelstad, Owner
  • Established 2000
  • 5 Auto Repair Mechanics on Staff
  • 2 ASE Certified Auto Technicians
  • 76 Years of Car Repair Experience

Specialties

  • Alignment
  • Check Engine Light
  • Diagnosis
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Timing Belts

Amenities

  • Early Bird Dropoff
  • Parts/Accessories
  • Rental Car
  • Shuttle

Affiliations

  • ACDelco
  • TECH-NET

Message from the Shop

Welcome to Mike's Plum St. We are a full service, automotive repair and maintenance shop serving the Olympia area with many years of consistent and friendly service.

Our Professionalism sets us apart from the rest. Visit us for all of your maintenance and repair needs. We are an ASE Certified Shop, providing you with the highest quality service.

We are a friendly, clean and efficient shop. We understand that sometimes car repair can be stressful and we do everything possible to make our customers feel welcome, comfortable and satisfied with their service experience.

We make your service experience hassle-free. We are happy to offer early bird and night-owl drop-box service and local shuttle service to your home or office.

At Mike's Plum St., we know how busy you are and want to help keep your vehicle in top condition. We offer free service reminders--when it is time for maintenance, we remember for you!

We are a modern repair facility. We use the latest computer hardware and software to diagnose your vehicle. We work on all makes and models and can handle all of your car care needs.

See the list of services we offer:

Oil, Lube, Filter
Electrical Systems
Exhaust/System
Tune-up's
Radiator
Transmission
Tire Inspection
Tow
Engine Service and Repair
Smog/Emissions
A/C
Suspension
Brakes
Body
Wheel Alignment

Makes We Serve

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • FIAT
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Land Rover
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
  • Volkswagen
  • Volvo
Reviews

Overall Rating

73 Verified Reviews
5 stars
(58)
4 stars
(11)
3 stars
(4)
2 stars
(0)
1 star
(0)
by - Verified Customer February 08, 2017

This is one of the most professional automotive shops I've ever used. I've been a customer for over ten years and have recommended them to many friends.

by - Verified Customer February 06, 2017

All was great!

by - Verified Customer February 06, 2017

Mike & his crew took my vehicle in for repair on time, finished work on time and for the price quoted. Mike's has always done right by me for years & I will continue to trust him and his crew whenever his services are required.

by - Verified Customer January 31, 2017

Nice clean shop, both waiting area and service bays. My truck was taken in and serviced timely. I have a long history with Mike's service and have always been satisfied with the quality of parts and service.

by - Verified Customer January 29, 2017

Always pleased with service, fair pricing and very courteous to customers. Most of all I trust them and they do quality work!

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by - Verified Customer January 22, 2017

Great friendly service!

by - Verified Customer January 17, 2017

Have always been satisfied with service at Mike's.

by - Verified Customer January 16, 2017

Everything was done completely & timely.

by - Verified Customer January 16, 2017

They did a great job. Their customer service is great and I trust them much more than the service department at the dealership.

by - Verified Customer January 15, 2017

Done business here for a long time. Good service. Got me in & out the same day!

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by - Verified Customer January 16, 2017

Not my first visit and won't be my last!

by - Verified Customer January 16, 2017

Fixed the problem.

by - Verified Customer January 12, 2017

Very helpful, explained everything, offered shuttle service!

by - Verified Customer January 09, 2017

Quick, efficient and most importantly I didn't feel like I was getting ripped off. Very professional.

by - Verified Customer January 05, 2017

Good experience!

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by - Verified Customer January 02, 2017

Excellent service working around our schedule!

by - Verified Customer January 05, 2017

Had to bring it back because it wasn't starting. Replaced cam sensor the second time around.

by - Verified Customer January 04, 2017

Pleasant, clean and courteous staff!

by - Verified Customer January 03, 2017

Good service. Thanks, Mike.

by - Verified Customer January 03, 2017

Always quality work.

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by - Verified Customer January 02, 2017

I feel comfortable taking my car to Mike's Plum and so far so good.

by - Verified Customer December 26, 2016

Work done promptly, services explained, costs explained in detail.

by - Verified Customer December 26, 2016

I trust Mike's. That's an awesome feeling.

by - Verified Customer December 27, 2016

The prices are reasonable, the workmanship is excellent, and the staff is great. Highly recommended.

by - Verified Customer December 21, 2016

Mike remembered my name!

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by - Verified Customer December 18, 2016

Mike Shelstad is always ready to help you fix whatever the car needs done, and is sensitive to what you can afford to have done at the time.

by - Verified Customer December 13, 2016

As always - it was good!

by - Verified Customer December 15, 2016

Very pleased with work and how I was treated!

by - Verified Customer December 11, 2016

Quick work and communication was was clear and consistent.

by - Verified Customer November 14, 2016

Always thorough, prompt, courteous service. I recommend your business to everyone I know! Couldn't be more pleased with your work!

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by - Verified Customer December 11, 2016

Thank you for the professional care and letting me know what I need done in the future!

by - Verified Customer December 08, 2016

I have been using them for years, Friendly , knowledgeable and fast!

by - Verified Customer December 07, 2016

Mike's always treats me well and I have great faith in their workmanship.

by - Verified Customer December 07, 2016

Great Service Totally impressed!!

by - Verified Customer December 04, 2016

My car is my rural route car, and since Mike's repairs the postal vehicles, it seemed like a logical place to take my car!

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by - Verified Customer December 06, 2016

I would highly Mike's automotive.

by - Verified Customer November 29, 2016

Mike's place is the only car repair shop I use!!!

by - Verified Customer November 13, 2016

I trust these guys.

by - Verified Customer December 06, 2016

Great experience for return customer.

by - Verified Customer November 15, 2016

Nice place...nice people!

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by - Verified Customer November 22, 2016

Great service with attention to detail.

by - Verified Customer November 15, 2016

My car died at work and I called the shop for help. They came to my work and towed my car back to the shop where they figured out my battery had died. I called later and they said my battery had died and they had replaced it. They sent a shuttle to pick me up after work and take me to the shop. Such excellent customer service! I can always count on Mike and his staff to help me out!

by - Verified Customer November 13, 2016

Everyone was great! Good price and fast! Only complaint, didn't reset my service due light after completing my oil change.

by - Verified Customer December 01, 2016

My car was taken in on an emergency and fixed quicker than promised. I am very impressed and appreciative.

by - Verified Customer November 28, 2016

The vehicle runs and drives like brand new. very pleased with job.

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by - Verified Customer November 16, 2016

Very pleased with my entire experience at Mike's.

by - Verified Customer November 14, 2016

Great service!

by - Verified Customer November 14, 2016

Thank you!

by - Verified Customer November 24, 2016

Fair prices, very honest, quick appointments.

by - Verified Customer July 07, 2014

When I call they always answer with a positive attitude, they are nice people. They also do a great job with the repairs.

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by - Verified Customer July 03, 2014

They provide excellent service.

by July 03, 2014

Fast service. They were clear with us about what is wrong with the car by prioritizing the repairs needed done first. Friendly service because the owner always spoke with me.

by - Verified Customer July 02, 2014

Have followed Mike for 25 years. Excellent repairs & customer service.

by - Verified Customer July 02, 2014

I feel comfortable going to them, and they have nice prices.

by - Verified Customer June 28, 2014

They are quick, they do the work on site and they let me watch while they work on my vehicle.

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by - Verified Customer June 27, 2014

Fair price and quick turn around time on the repair.

by - Verified Customer June 26, 2014

I trust him completely, I have known him for over 17 years.

by June 26, 2014

Great Service!

by - Verified Customer June 26, 2014

They are reasonably priced , quick and efficent

by - Verified Customer June 26, 2014

I have used them before they are excellent at what they their customer service is amazing, I think they are the most honest mechanics I've ever worked with.

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by - Verified Customer June 25, 2014

He did everything we needed so we could head down south, we wanted it in tip top shape and that is what they did for me.

by June 24, 2014

They did a good job.

by - Verified Customer June 24, 2014

They were helpful but the prices were high.

by - Verified Customer June 16, 2014

I like their helpfulness and friendly service. They are honest and trustworthy.

by - Verified Customer June 16, 2014

The service is friendly, their prices are competitive but higher than the quick lube places around.

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by - Verified Customer June 13, 2014

I was very impressed with the quality of customer service Mike's Plum Street Automotive. EVERYONE of the staff I met was courteous and respectful. The thing that impressed me most was the honest delivery of the repairs needed and suggested. I didn't feel like I was being "taken to the bank" by Mike and when he presented the repairs I really need, he gave them to me in a prioritized list that makes it all feel more manageable. I will be bringing my car back to Mikes for future repairs and service, for sure!

by - Verified Customer June 06, 2014

He did a really good job repairing my vehicle, he does good work.

by - Verified Customer June 02, 2014

I feel that they are fairly priced and do honest work, they are trustworthy always available and always help.

by - Verified Customer May 19, 2014

Mike has provided me with excellent car care for many many years.

by - Verified Customer May 09, 2014

I was happy with the service and explanation of what needed to be done on the car and truck. Was not talked down to or made to feel stupid.

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by - Verified Customer May 07, 2014

I like the customer relations, cost, timeliness. They go the extra mile to make sure things are done right!

by - Verified Customer February 20, 2014

I like it there.

by - Verified Customer January 17, 2014

Prompt service, honest evaluation, fair prices.

3 verified customers did not leave comments but provided these ratings:
by Cindy
by Crystal
by Jayson
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