Mike's Plum Street Automotive has been serving the Olympia community since 2000. This RepairPal Certified shop is not only technically qualified with experienced, well trained, ASE certified technicians, they offer excellent customer service as well. Their high standard for customer service was verified during our survey of their recent customer who described this shop as prompt, honest, courteous, respectful, and reasonably priced. With comments like these it is easy to see how they achieved such high customer service scores. We also found the shop to have the tools and diagnostic equipment necessary to professionally repair your modern vehicle. Repairs performed here are confidently backed by a 12-month / 12,000 mile nationwide warranty. For your convenience a local shuttle service, rental cars, and early-bird vehicle drop off are available.
Mike's Plum Street Automotive
Olympia, WA 98502 USA
Auto Repair Experience
- Michael Shelstad, Owner
- Established 2000
- 5 Auto Repair Mechanics on Staff
- 2 ASE Certified Auto Technicians
- 76 Years of Car Repair Experience
- Check Engine Light
- Oil Change & Lube
- Scheduled Maintenance
- Service & Repair
- Timing Belts
- Early Bird Dropoff
- Rental Car
Makes We Serve
- Land Rover
Efficient & timely with excellent service.
Repairs were completed quickly and there was no pressure at all to fix another issue that can be scheduled at a later date.
Always do a great job, good price, and never try to sell unnecessary work.
I appreciated their ability to get the car diagnosed and repaired all in the same day.
Mike is more like 'that friendly neighbor guy who likes to works on cars.' I rely on his wisdom and trust him completely. A few years back, he even walked over to my office nearby to administer CPR to my trusty old Escort -- already too late -- and was compassionate when we had to ... gulp ... put her down. Never DID get those ashes to spread at Plum Street, though.
Work done was excellent. would use again if I need repairs.
I have been a customer over 20 years and have always been satisfied with the work done at Mike's.
Mike's Plum Street did a great job. I feel very comfortable and will continue to use them for all of my automotive needs.
This is my second time using Mike's and I will definitely continue to use them as the needs arise.
This is one of the most professional automotive shops I've ever used. I've been a customer for over ten years and have recommended them to many friends.
All was great!
Mike & his crew took my vehicle in for repair on time, finished work on time and for the price quoted. Mike's has always done right by me for years & I will continue to trust him and his crew whenever his services are required.
Nice clean shop, both waiting area and service bays. My truck was taken in and serviced timely. I have a long history with Mike's service and have always been satisfied with the quality of parts and service.
Always pleased with service, fair pricing and very courteous to customers. Most of all I trust them and they do quality work!
Great friendly service!
Have always been satisfied with service at Mike's.
Not my first visit and won't be my last!
Fixed the problem.
They did a great job. Their customer service is great and I trust them much more than the service department at the dealership.
Everything was done completely & timely.
Done business here for a long time. Good service. Got me in & out the same day!
Very helpful, explained everything, offered shuttle service!
Quick, efficient and most importantly I didn't feel like I was getting ripped off. Very professional.
Had to bring it back because it wasn't starting. Replaced cam sensor the second time around.
Pleasant, clean and courteous staff!
Good service. Thanks, Mike.
Always quality work.
I feel comfortable taking my car to Mike's Plum and so far so good.
Excellent service working around our schedule!
The prices are reasonable, the workmanship is excellent, and the staff is great. Highly recommended.
Work done promptly, services explained, costs explained in detail.
I trust Mike's. That's an awesome feeling.
Mike remembered my name!
Mike Shelstad is always ready to help you fix whatever the car needs done, and is sensitive to what you can afford to have done at the time.
Very pleased with work and how I was treated!
As always - it was good!
Thank you for the professional care and letting me know what I need done in the future!
Quick work and communication was was clear and consistent.
I have been using them for years, Friendly , knowledgeable and fast!
Great Service Totally impressed!!
Mike's always treats me well and I have great faith in their workmanship.
I would highly Mike's automotive.
Great experience for return customer.
My car is my rural route car, and since Mike's repairs the postal vehicles, it seemed like a logical place to take my car!
My car was taken in on an emergency and fixed quicker than promised. I am very impressed and appreciative.
Mike's place is the only car repair shop I use!!!
The vehicle runs and drives like brand new. very pleased with job.
Fair prices, very honest, quick appointments.
Great service with attention to detail.
Very pleased with my entire experience at Mike's.
Nice place...nice people!
My car died at work and I called the shop for help. They came to my work and towed my car back to the shop where they figured out my battery had died. I called later and they said my battery had died and they had replaced it. They sent a shuttle to pick me up after work and take me to the shop. Such excellent customer service! I can always count on Mike and his staff to help me out!
Always thorough, prompt, courteous service. I recommend your business to everyone I know! Couldn't be more pleased with your work!
I trust these guys.
Everyone was great! Good price and fast! Only complaint, didn't reset my service due light after completing my oil change.
When I call they always answer with a positive attitude, they are nice people. They also do a great job with the repairs.
They provide excellent service.
Fast service. They were clear with us about what is wrong with the car by prioritizing the repairs needed done first. Friendly service because the owner always spoke with me.
Have followed Mike for 25 years. Excellent repairs & customer service.
I feel comfortable going to them, and they have nice prices.
They are quick, they do the work on site and they let me watch while they work on my vehicle.
Fair price and quick turn around time on the repair.
They are reasonably priced , quick and efficent
I trust him completely, I have known him for over 17 years.
I have used them before they are excellent at what they their customer service is amazing, I think they are the most honest mechanics I've ever worked with.
He did everything we needed so we could head down south, we wanted it in tip top shape and that is what they did for me.
They did a good job.
They were helpful but the prices were high.
I like their helpfulness and friendly service. They are honest and trustworthy.
The service is friendly, their prices are competitive but higher than the quick lube places around.
I was very impressed with the quality of customer service Mike's Plum Street Automotive. EVERYONE of the staff I met was courteous and respectful. The thing that impressed me most was the honest delivery of the repairs needed and suggested. I didn't feel like I was being "taken to the bank" by Mike and when he presented the repairs I really need, he gave them to me in a prioritized list that makes it all feel more manageable. I will be bringing my car back to Mikes for future repairs and service, for sure!
He did a really good job repairing my vehicle, he does good work.
I feel that they are fairly priced and do honest work, they are trustworthy always available and always help.
Mike has provided me with excellent car care for many many years.
I was happy with the service and explanation of what needed to be done on the car and truck. Was not talked down to or made to feel stupid.
I like the customer relations, cost, timeliness. They go the extra mile to make sure things are done right!
I like it there.
Prompt service, honest evaluation, fair prices.
- High quality repair
- Guaranteed fair prices
- Real, verified reviews
- Current expert training
- Warranty on repairs
- Great customer service