Auto Makes We Service
|Service & Repair|
Customer Reviews (1 review)1 Sort by: Date |
The other review on here is literally slander. The customer came in for an oil change service after driving almost 15,000 miles then a few days after the oil change the engine developed a knock in the lower end. It had a noise when it was pulled in the shop too but likely that was do to the engine oil having been run low (due to it breaking down and turning into sludge over the 15,000 miles it had been run without an oil change. No one at any point told a customer that their car had not been run with oil. The owner did have me (the manager) price engine replacements for the customer who then asked if we could do anything to help reduce the noise so that they could trade the vehicle in, which we did as a courtesy (not something we would normally do). At no point did the customer ever say anything to me (the manager) about an assumption that it was somehow our fault their engine failed. This is an example of how internet reviews need to be mediated, and we will be checking with our lawyer to determine if this is grounds for slander under Missouri law.
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