2013 Pat Booker Boulevard, Universal City, TX 78148

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Muffler & Exhaust Service & Repair

Customer Reviews (1 review)

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December 17, 2010

I had a horrible experience at this shop. Loud screeching noise when turning. I was told power steering pump and other parts were desroyed due to somebody putting wrong type of power steering fluid in car. They replaced "everything". When I went to pick-up car, and pay a pretty hefty fee, the steering wheel was very loose feeling. Would not start to turn the tires until you spun the wheel almost 360. Told the manager who told me he had checked it and did not see a problem however said he would check it again if I left it with them overnight. Went back the next day; same problem. I was once again informed it was repaired and checked. Went to leave, same problem. Left it another day, came back it was better but still not right, brought it back and left it with them again. Went back next day and picked it up, drove better but still did not feel right. I took the car anyway, had to get back and forth to work, and I drive it. Recently, the pulley on the power steering pump came loose and I lost power steering while driving. Even though I have a warranty at Midas in Universal City, I am taking my car elsewhere to have it repaired. One final note. I had other work done there at the same time that required the removal of my tires. They broke my lock lug nuts and put only four lug nuts back on each tire. I discovered this when I went to have tires replaced at a differnet shop. This shop refused to do the work because they would not work on a car that had such a big safety issue. I would strongly suggest that if you need work done, go elsewhere.

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