Most thorough shop I've ever visited.
I felt that I was taken care of as if I was the only customer.
Michael and his crew have always treated me, my friends, and my family great over the years. I don't trust anyone else with our vehicles!
Good diagnosis, good work, fair price.
Fantastic customer service. Great quality work. Really felt like I was treated with respect. My car wasn't ready on time, but that wasn't Michael's fault. Will absolutely recommend to friends and family.
I received my car back with a squealing belt. My car was not ready and should've been finished before being given to me. The mechanic who worked on my car admitted to saying that my car had squealed, but they still gave me my car back. I had to return and have it fixed. Now I have lost trust and don't know if my car is 100% good.
My apologies to you for having to return for a second time to do what should have been taken care of on the first visit. We will try to adjust our procedures to insure this doesn't happen in the future. If there is anything that we can do to regain your trust please let us know.
Easy to deal with, let me know before doing anything what to expect.
Excellent! Very, very helpful.
Worked with me to get my car in as soon as possible for repair. Car fixed while I waited. Excellent customer service and great repair work.
I have relied on Michael's Automotive Services for car maintenance and repairs for many years. My most recent experience at Michael's was consistent with all of my experience. The work was high quality, was done on time, and for a fair price. They treated me very well and I will continue to rely on Michael's when I need auto maintenance or repair work.
Excellent service. Michael explained everything clearly and provided superior customer service. Definitely recommend to friends and family.
Once again, Michael's Automotive came to the rescue for me and my SAAB. Thank you!!
The work was done early and they explained the repairs and showed me the parts.
I have been very pleased with Michael's shop for several years. Quality work and honest information. When I first started using Michael's shop, I called my out-of-town master mechanic relative to get a second opinion, and his feedback was always that Michael's was spot-on and fairly priced. I haven't been disappointed.
They treat you like humans, not like another dollar coming threw the door, which is important to me. They were helpful and professional.
I have been going to Michael's Automotive for years and have always received excellent service. He has kept my car running reliably for over 300,000 miles. When it does need repair it is diagnosed accurately and fixed perfectly. Thanks for your wonderful service!
Very honest and professional crew.
I enjoy taking my car to Michael's because the people are customer oriented and the work is always done right! Michael always has a smile for you and appreciates our business.
Great experience as always. Michael replaced the faulty rear main seal that had been replaced earlier in the year without contention. It has been a pleasurable relationship over the last 11 years. Thank you.
Excellent as always!
Dropped off first thing in the morning,they asked if I needed a ride. I said a walk to the park sounded better. Called at 2pm and said my Subaru was ready. A great day in Boise.
Friendly. Quality as always.
As always, great customer service. Thanks.
Excellent first time experience!
Great service. Friendly, competent, straightforward.
I typically have to wait for my car since I come from McCall for service. Appreciative that it's quick.
Very thorough check up of our car and great service.
I had a great experience the 1st time.
Worked with Michael to obtain hard to find parts, finish projects, and keep an old jalopy going.
They were quick and communicated with me great.
Friendly, they did all that was asked, prompt, comfortable waiting area.
Michael's is friendly and does a great job. They were clear and concise regarding a pre-purchase inspection.
As always, the customer service and technical service are impeccable at Michael's Automotive.
No problems. No complaints. Excellent.
Michael has a suspicion immediately after I reported the problem from discussions he had seen on the web. This allowed him to do some simple diagnosis to confirm the issue and proceed with the repair. Also, as the repair took several days he provided us a loaner vehicle.
Great experience, explained the process and any complications that came up.
They are professional.
Every time I've been to Michael's over the last twenty years, I've never felt like I've been cheated or told things needed to be done that didn't. Micheal has shown me parts that went bad and took the time to explain the problem. My Saab is now 20 years old and looks great.
They are uniquely interested in giving the customer information about what's going on.
The mechanics were great! They suggested an approach to preserving my engine, which has been very successful. I was concerned we would be involved in extreme engine repair or even engine replacement that would be very expensive. They recommended an approach that was much less expensive and I have been very happy with the result.
I am always treated with respect . I'm never sold something I don't need.
I have been with Micheal's for 10 years. I trust their opinion and detailed knowledge.
The service is timely and complete. The staff is friendly and helpful. The price is "right".
Good service, friendly staff.
Service is good. Pre-work expense to provide a work estimate is prohibitive. For instance, my last question yielded a $200 charge just to diagnose the problem. I shop elsewhere now that this policy has changed.
I think they are expensive for the services provided.
They are awesome.
Very helpful and a place you can trust.
EXCELLENT. The staff is very friendly and knowledgeable. It is clear that my best interest is in mind when they make recommendations.
Michael's worked with me to get the necessary work done and leave the not so necessary for later. Always fair prices for the best work.
Michael and his staff have always been very accommodating for me. I had to get work done on my car but didn't have the money until 3 days later. He took my check and waited to cash it until I got paid.
They are always honest and do the work as promised.