Customer service was excellent and the mechanics were very informative. I got the testing results of my car emailed to me and that was great. I would highly recommend this place.
As a first time customer, I was impressed that this was not a typical 'Miami' poor customer service shop. I was highly impressed with all the details from being greeting cheerfully to being kept informed by text and e-mail messages. I plan to return soon.
It was great!
My whole experience with this shop was a plus. From the receptionist to the mechanic to getting me back on the road, I was very satisfied.
Been coming here for a couple years. I recommend to anyone, great service.
As always, they have great customer service, communicate repairs clearly and get the job done quickly. Thank you!
Nick and Andres explained every step what they were doing and the work quality as always was better than expected.
Great shop. So glad I found it. Super professional and Andres was a great help.
The car was wrongly repaired for the original reason I took the care there and while driving a piece fell from the car!!! Very dangerous! And now I'm still waiting for my car to be repaired!! It's my daughter's car and she's arriving home this Saturday! Terrible experience! We'll never come back again.
Always a great experience every time I get my car serviced!!
Very professional personal and very friendly.
Great service and always kept me informed about the status of the job.
I initially went to the shop for a simple engine problem and it was fixed in a reasonable amount of time. However, I had problems afterward that had to be addressed back at the shop and it took a lot longer than I expected. I was really disappointed because I was very satisfied with my initial repair, but due to inconvenience, I would not recommend the shop again because of small nuances that happen afterward.
I didn't think that the repair was going to be so expensive but I understood it needed to be done. Andres was very helpful explaining the problem to me. I hope that the repair is good and I won't be having any more problems. So far so good.
Always please with the service here. I would have appreciated a few photos of the damage caused by the water leak, but I know the technicians are working as quickly and efficiently as possible!
I went for an oil change, I was informed that some items needed my attention but due to my time restriction, I was not able to take care of it. The personnel is very knowledgeable and very attentive to detail. The prices are a bit high for the repairs, for example to replace an air filter it's $48 when it takes 5 min to replace. Changing a light bulb is $47, the part cost $2 and it took one minute to replace.
Awesome, awesome customer service!!
The shop itself was very pleasant and clean, and everyone who worked there bent over backwards to be courteous and informative. I felt I was in honest and experienced hands, and will go back any time I have an auto problem.
Good service and staff!
Everything went very well.
Treated well. Diagnosed problem and fixed it first try.
Excellent. They really know their job.
Friendly, knowlegable, courteous.
They charged too much 122 dollars to fix a flat tire and replace a light bulb on an old Kia. Will never go back.
Excellent professional work!
Love this shop. I've lived all over the country and had a lot of different mechanics, and this is the best one I've been to.
Job well done..
Great service. Polite, timely and the have refreshments for their customers.
It's always a pleasure to deal with this company..... very, very professional and seem really interested in giving the best service.
It has only been about a week, they fixed an oil leak so far so good- no leaks.
Quick response to a problem with my car. Fixed perfectly at a very reasonable rate. Always first class service.
Amazing customer service with a genuine interest to help resolve the issues with my vehicle!
Andres always takes good care of us!
Accurate diagnosis. The estimate was less than the final bill. This is a very professional repair shop. The shop I've been using for several years diagnosed the problem but was not qualified to do the repair. This is now the shop I'll be taking my truck to for service.
It was fine.
Very professional. Would recommend.
I like this shop but they really do get carried away with the recommendations they make with their unsolicited 'inspections.'
Great place, very professional, will recommend.
My all around experience was great. Customer service was excellent and car was finish when promised.
Good care - but expensive. Was surprised they weren't willing to guarantee that they could fix this issue for the very high price they were proposing. That might be realistic, but it would seem for over $2,000 in repairs they may be able to commit to fixing the issue.
Miami's Quality is terrific. I'm always greeted by name. People are pleasant, courteous, and professional. They do a great job of building relationships with customers.
Always a pleasure to have our vehicle serviced at Quality Auto!
Very good experience!
I am satisfied with the quality and repairs made to my car.
Great service, pleasant staff.
Everyone one was very friendly and professional - provided a loaner car- and prior to that a ride to work!
Great customer service.
As always, pleasant, efficient, helpful. Have been coming there several years.
Miami's Quality Auto Repair has excellent customer service, really friendly and helpful staff, and a comfortable waiting area and provides high-quality auto service.
Very professional and thorough. Staff is very helpful answering my questions.
Service was great!
The employees are very nice but they estimated my car a very ridiculous price when all I needed was one part replaced. I felt they didn't even really take the time to truly look at it.
I'm very satisfied for your technical performance.
I have been a customer for over four years. They have serviced and done repairs of 3 of my cars.
Prices are fair, the mechanics are competent, the staff is friendly, they stand by their work.
Takes care of you very well. very friendly.
They are really good at what they do and really honest with their service.
They are excellent, they have good service, pay attention and are very professional.
They did a nice job.
He is good and helpful by explaining why I need certain repairs and what the cost will be. The customer service is great, I like the rental of a car they offer, and coffee/breakfast area they provide.
The service that they give is outstanding. They are honest.
I got good service when they had my car ready before I expected it.
I am thoroughly satisfied with their services. They are honest, reasonable and their work is done in a timely manner.
Great service and personal attention. Their prices may be a little high but their attention to detail is amazing.
I like the service, detail and honesty.
They are pretty good.
They do professional service, they contact their customers when the work is finished. They always get back to you and check in with you.
I have been using them for years, they take very good care of my car and they are reasonable.
They provide great customer service and they are extremely friendly, they take care of my car and I like going there.
All of the work they do is perfect, I think a little more discounts should be made available, and the coupons in the mail shouldn't expire.
They were extremely proficient and professional, they don't overcharge and they are very interested in their customers satisfaction.
They have quality service & good work. Their prices are extremely competitive and they are a pleasure to do business with.
They fixed my car.
I had wonderful service there, they were done on time and sometimes same day. I have never had problems with them.
I had some work done, it was very expensive. They told me what I needed, I went and got a second opinion and to find out I didn't need much work done.
They provide great customer service and have wonderful prices.
They were incredibly personable, they had all these amenities and they even picked me up.
They are a great shop to go to.
They deal with their customers in a short amount of time, their employees are extremely enthusiastic and helpful.
It is hard to find a good shop to go to and they offer coupons for services.
They have excellent service, their people are very friendly and helpful.