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Metro Transmission Inc.

1635 Grand Ave, San Marcos, CA 92078 Map & directions

Call Now: (760) 307-4055

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About Metro Transmission Inc.

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
95
Technical Ability (?)
82
Tools & Equipment (?)
91
Customer Service (?)
93
Customer Conveniences (?)
12 months / 12,000 miles
Parts & Labor Warranty (?)

Assessment Summary

Metro Transmissions of San Marcos has been providing the San Marcos and North San Diego county with quality auto repairs since 1983. This RepairPal Certified shop is a highly qualified transmission specialist, but it also can handle most of your automotive service needs. Our evaluation of this shop revealed a repair facility that does a great job of taking care of their customers. This team was described to us as reasonable, honest, fair, and knowledgeable by their most recent customers. This high quality customer service, coupled with the necessary automotive tools and training make Metro Transmission a great place for you and your modern vehicle. This team has demonstrated a commitment to ongoing training and are almost all ASE certified, helping ensure they are capable of a wide range of repairs. They back their work with a 12-month / 12,000-mile warranty for your peace of mind. Local shuttle service, early bird drop off, and a waiting area with wireless Internet are available for your convenience.

Message from the Shop

Metro Transmission Inc. is the oldest transmission shop in San Marcos, and one of the most trusted in North San Diego County! With over 100 years combined experience, multiple certifications, and a passion for providing customer satisfaction, our team at Metro Transmission Inc. is well equipped and ready to handle any type of automotive service or repair.

Since 1983 Metro Transmission Inc. has not only been fully committed to providing automotive service and repairs in San Marcos, but also strives to be the most trusted automotive center in North County San Diego.

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Ram
Saab Saturn Scion
Smart Subaru Suzuki
Toyota Volkswagen Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Muffler & Exhaust
Oil Change & Lube Scheduled Maintenance Service & Repair Timing Belts
Transmission Repair

Amenities

AAA Member Discount Coffee Early Bird Dropoff Financing
Free Estimates Free Inspection Gas/Diesel Heated Waiting Room
Se Habla Espanol Service Guarantee Shopping Nearby Shuttle
Warranty Accepted

Customer Reviews 25 verified reviews

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Metro Transmission Inc.
Verified Customer
July 31, 2014

Their prices are reasonable, they're honest, and take care of me. I can come and they accommodate me even if no appointment. I work down the street, they offer to drive me to work when I leave my car there. I love them, I definitely recommend them.

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Metro Transmission Inc.
Verified Customer
July 30, 2014

They tried to do more work than is necessary and as it turns out it was not necessary it was minor and I fixed it myself.

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Metro Transmission Inc.
Verified Customer
July 28, 2014

They were recommended to me and others said they were a good place to go. Eric was very helpfull and professional with the amount of time he spent with me on the phone explaining the repairs needed.

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Metro Transmission Inc.
Verified Customer
July 28, 2014

It was the first time I went there and they were alright. We had to wait for an ordered part so it wasn't their fault.

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Metro Transmission Inc.
Verified Customer
July 25, 2014

I like the quality of care and they kept communicating with me through the repairs, asking me for approval. He is also convenient with getting me in when it's convenient for me and he offers rides.

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Metro Transmission Inc.
Verified Customer
July 23, 2014

They're real honest, and reliable, they know what they are doing.

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Metro Transmission Inc.
Verified Customer
July 23, 2014

Been there several times, and had excellent service.

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Metro Transmission Inc.
Verified Customer
July 22, 2014

They have good service and do great work. They always do what they say, very friendly and he always keeps me in the loop.

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Metro Transmission Inc.
Verified Customer
July 22, 2014

Good work, and honest people, fair price.

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Metro Transmission Inc.
Verified Customer
July 22, 2014

Well I always go to them because they always do a good job. They know how to work on my four classics and If they do something wrong he goes above and beyond to make it right.

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Metro Transmission Inc.
Verified Customer
July 15, 2014

I found them to be a joy to go to and I will always go there.

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Metro Transmission Inc.
Verified Customer
July 10, 2014

Good service, good people, nice facility, good reputation. Very professional. They have done a lot of work for me in the last few years.

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Metro Transmission Inc.
Verified Customer
July 03, 2014

I've been there many a times and have had good service every time I've been there. It is hard to trust people and I've had many different cars, every car I took there was taken care of. I didn't feel overcharged.

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Metro Transmission Inc.
Verified Customer
July 03, 2014

It's to complicated to explain, I had to go to the dealership and 800 dollars later and I still have problems. I would not recommend them.

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Metro Transmission Inc.
Verified Customer
June 26, 2014

They gave good service and let me know what was going on with the work. His estimates were pretty close to the final price, but the prices were high.

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Metro Transmission Inc.
Verified Customer
June 25, 2014

They are honest, the work is done in a timely manner and they are very easy to work with. He shows you the broken parts and gives you a timeline of how long those parts should last.

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Metro Transmission Inc.
Verified Customer
June 19, 2014

My price I got from Honda was one hundred and some dollars. It was outrageous. I called this phone number and it was forty dollars and it was a great price. Service was great, I didn't wait too long. People were friendly. The work is great and no problems. I'm satisfied with the work.

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Metro Transmission Inc.
Verified Customer
June 19, 2014

I have had experience with them in the past, they did good work, I was very happy with them.

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Metro Transmission Inc.
Verified Customer
June 18, 2014

The service is very good.

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Metro Transmission Inc.
Verified Customer
June 13, 2014

I have good great service, courteous, and very helpful. Exceptional.

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Metro Transmission Inc.
Verified Customer
June 12, 2014

Treated like a king at the store, they did a good job. They are really fast and did it when they said it would be done.

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Metro Transmission Inc.
Verified Customer
June 12, 2014

They weren't bad but they weren't good they didn't even fix my Audi.

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Metro Transmission Inc.
Verified Customer
June 10, 2014

They did an excellent job and they were on time. With them I never have to go back after they do work on my car.

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Metro Transmission Inc.
Verified Customer
June 09, 2014

They had excellent customer service, took me to and from work if I needed it, they were good at staying at the price, nice, pleasant, and I feel I can trust them. They are approachable, their personality is something I haven't seen in a car place before. I have never had problems with the same situation again, convenience to everything. Very centrally located.

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1 verified customer did not leave comments but provided this rating:

(1) by 1 verified reviewer
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RepairPal Certified Shops
An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:7:00am to 5:30pm
Call Now:

(760) 307-4055

Auto Repair Experience

  1. Richard Grant , Manager
  2. Established 1983
  3. 5 Auto Repair Mechanics on Staff
  4. 3 ASE Certified Auto Technicians
  5. 99 Years of Car Repair Experience