They also told me what I needed done to my car. There was no pressure to have it done at that time.
In and out. Easy and good price.
You guys always do a great job at a fair price.
They are great.
They are always fair and professional
Great customer service.
Fast; no problems.
Always courteous, helpful and quick.
As always, now and in the past, great service!
Very polite staff, good explanation of repairs and ride back home.
They honored previous worked they performed by not charging me again for a repeat issue which I truly appreciate.
Always ,helpful with questions and concerns.
Explained to owner my general dissatisfaction with several aspects of the recent work . I also had asked for my phone coupon to be honored fir oil change and that evidently was ignored and the extra charges not explained in advance of invoice . .
I have been extremely happy coming here for work on my car.
The shop is fine. Clean. Friendly. Accommodating waiting room. BUT, I went in for an inspection and the next day my back tire was so loose, it was wobbling so badly, we were afraid it was going to come off the car. I know, that it was probably just a mistake when they took the back tire off to check the brakes, but the wheels should have been double checked to make sure the lugnuts were on tight enough.
appointment kept and done on time,
Jason and the whole staff at Metric Motors are amazing! From drop off to pick up, the experience was the best. Amazing rates, perfect repair on my car, and the very best customer service!!
Very good Car Place.
has a relaxed atmosphere.
All I have to say I will be back again and again plus tell other people that Metric Motors is the place to get all your car work done.
Courteous and attentive, as always.
My new shop.
I been taking my car their for a while now they do a great job and they are very nice.
Always a pleasure going to Metric Motors, treated with the utmost respect & courtesy.
I was well satisfied.
Ed and the team are the best!
Excellent service from Ed. The service was done quickly and I had to come back the next day because of a mix-up on the oil filter, but otherwise all was rated at 10.
These folks are the best general repair and maintenance shop in the tri state...so pleased.
work was good.
Great Customer Service.
I found Jason to be honest, fair, knowledgeable and an asset.
Very good service.
Excellent service and price!! Would go back there for services!
Vehicle was assessed quickly, I was provided through a courteous phone call w/ an accurate cost estimate for the repair. The vehicle was repaired by early the next day. If I have a vehicle problem, I go to Metric. They have a track record of solving the problem and not being a problem.
15 years & counting- the only shop that repairs my car.
Was greeted promptly and courteously and car was taken in within 5 minutes. Extremely satisfied with service and value.
As always you are the best.
Honest respectful not pushy.
Not only is the service always excellent at Metric Motors, but the staff is wonderful. I'm lucky to live so close to them!
Great operation, thank you! Im always happy to get work done here..great service and prices.
They did a great job!
Very pleased been coming to Metric for a long time never had any problems. Thank you for all your hard work.
Ed was very helpful with the repair of my car.
An excellent experience; my desk person explained everything to me and was very courteous.
very good i wish i never needed repairs but i trust you guys.
As always exceptional service I can trust.
Quick and professional and courteous.
Car was in for an oil change and tire rotation and car was ready before expected! Very happy with the service at Metric.
Excellent Service - been going to Metric for years with no issues.
Service manager was very nice and brought to my attention some overlooked items.
Great service, courteous staff!
I have been a customer at metric for close to 20years! I feel your prices are higher than other car repair shops and if you are looking for the cheapest in town this is not always the place for you (occasionally coupons bring the price down significantly and oil changes can't be beat). But if you are looking for excellent quality, knowledgeable staff and fair, honest work then this is the place for you!
fast, complete and efficient....what more could one ask for.
I Had a oil change. When i backed up the hill of my drive way, The oil left on the oil pan and rails of the car spilled onto the black top leaving many oil spots over ten feet. I had to use rags ,degreaser, and a scrub brush to clean it and i can still see the spots.I am not a happy customer.
Metric did a nice job on the servicing of my car.
Very knowledgeable and extremely helpful.
oil change done, went well, didn't have to wait too long, everyone was pleasant and professional.
Always courteous, Only I was given a loaner car that was horrendous.
So friendly and competent. I trust them explicitly.
They were very nice
I had a air bag light go on in my truck and it was corrected over the phone with advice that a wire may just be loose . Yes the problem was fixed by myself in 2 minutes . I am very happy with the professional approach this shop takes every time I go to Metric Motors . I would recommend them to everyone !! Thank you for all you do !
I have had my cars repaired at this shop for many years and have been happy with the work done.
The service is great. I have no complaints.
Ed is always friendly & delivers excellent customer service. It's always a pleasurable experience at Metric Motors!
The dealership was trying to talk me into doing more work than was required. Ed checked on line to see just what work Nissan required to maintain a valid Warranty that work was done. thanks for making sure I was not spending more money than necessary and still keeping in the boundaries of the warranty.
I needed an oil change and got just that, an oil change. I wasn't told I needed additional repairs like some other places that seem to find things wrong with your car, that no repair is necessary.
they do good work.
It was crummy, the owner came at me and embarrassed me in front of multiple people threatening to tell my mother. Excuse me though because I pay my own expenses so my mother shouldn't be involved in anything. She also proceeded to have a 'smart' comment about everything. I will not recommend this facility any longer to ANYONE.
Nice clean place. The front desk is a bit off-putting; However, the Technician, Josh, was very professional and articulate.
Two thumbs up!
I went in for 3 things and one got done and no explanation as to why that one repair happened in the first place and I paid nearly double what the competition charges.
Keep up the fine service.
The staff was very professional and explained what was wrong with the car.
The shop runs best with Jason and Ed there to deal with the customer
Oil Change took way too long.
Amazing experience! Friendly and honest, took time to explain all and answer my questions. Work done well and timely. Great waiting area with wifi, charging station, tv, coffee, etc. Have ALREADY sent family and friends to Metric Motors based on my experience!
Very accommodating to do an inspection and did it very quickly.
Always a great job.
Efficient, fast, great customer service.
Fast service and fair prices.
I wasn't informed that you reset the tire pressure to manufacturer's recommended level. I keep my tires about 5 pounds over that and you deflated them. Not a problem, just would have liked to have been informed beforehand so I could have prevented that and saved the trip to re-inflate. (Only reason I realized you had done so, is that it said so on the printed invoice I received afterward).
They should let you know what coupons are available.
Very satisfying , as always!
Great customer service, neat shop run by professionals that care about your car. I will definitely go back when necessary.
Great service as always!
They are honest. I feel very comfortable taking my car there for repairs which they have been doing for a decade. I have a 2001 Toyota Echo with 244,000 miles and it runs like a charm thanks to them. They keep me on the road!
Prompt, and professional!
Just went in for an oil change and as always, a great experience. Wi-fi in waiting room is great but most importantly I always feel I get an honest diagnosis and am not being sold things I don't need or have no clue if I need them. Very trustworthy! Thanks!
always honest and reliable. work done correctly first time.
Been coming to Metric for 20+ years. Need to have my car serviced and I know when I walk into the office Jason will take care of me. If there is something else happening with my car I will be informed first. See you soon guys. PM Sullivan.
Excellent same as always.
Not that satisified and I have to call again
They were all great!!!
I did appreciate that when I called and explained that I wanted to come in for an inspection, the representative explained for me to come in at a certain time and he would have the inspection done. That is exactly what happened.
They did what was needed and they did it tight. I keep coming back.
They were very cordial and explained the needed repairs clearly.
I was very satisfied with the services provided.
Love you guys! Thanks!
It was great service, as usual.
always friendly and great service!
They were great.
I always have a very positive experience at Metric Motors. The staff is very friendly and communicates effectively.
Great service and great feedback for my next visit. Ed was very helpful and very professional and NOT pushy.
Everything was great.
I used the night drop off at Metric so work could be completed in the morning. Left wheel bearing was replaced, ready at the time promised. Ed was professional and friendly in his communication with me.
Friendly and prompt. Reasonable price.
The team at Metric is always respectful and I'l continue my business there
have been using metric motors for years and very satisfied with their service
Metric always repairs my vehicles well and for a fair price. I've been going there for nearly 10 years now. Their honest work is what keeps me loyal.
Got me in in 5 mins for a much needed nys inspection
Metric Motors is the best!
best price in town for an oil change.
I was a walk in with a problem and I was taken right away and out in 3 hours. Thank You
Well done again. Thanks.
friendly,courteous service. comfortable waiting area. Always satisfied with service provided.
Went for inspection. Was done fairly
service was good. didn't get my paperwork and car in a timely manner. a lot of headaches in those departments. did nothing to counteract their mistakes.
Everyone I encountered was professional, nice and answered my questions professionally. It would've been awesome to have the car cleaned, too. At the very least take the dirty paper off of the drivers side floor before I pick up.
Thank you, for your services.
Great shop, Honest.
It was fine other than the very crowded waiting room.
I was very pleased with the work. I was however surprised that the tech did not reset the oil change reminder - this was done at each of my prior oil changed at Metric. Not a big deal, but I left on a trip the next day & was surprised when the 'Change Oil Soon' indicator lit up.
Got needed tires for decent price no pressure to buy higher rated tire since car will be swapped in a year put on in an hour and 15 minutes with discounted alignment. Thanks
This was an extraordinary experience! The business was hopping yet I was in no way was I rushed or pressured. Customer service is becoming a lost art yet at Metric Motors they get an A+.. Thank you, my new automotive buddies.. Adrienne Pateman
As usual the wait is fairly short for a simple oil change which I am always happy about.
Always friendly respectful customer service... fair prices and ready when expected
Was only there for an oil change. Service writer Ed is always a pleasure to deal with.
work was performed as expected.
Always nice to work with the team. They are up front with what needs to be done and I feel the prices are comparable.
Quick in and out
They do a great job!
I just went for my monthly nitrogen tire check and oil change. Can't go wrong...!
Most recent was an oil change I needed fast - and it was fast!
Expensive repair. NOT the fault of the shop, but dictated by the fact that I live in NY and the state has certain emissions requirements.
Great to have a repair station to count on.
I am long time loyal customer.
Everyone is always courteous and nice when I come in.
Great service and people
I was treated promptly and respectfully.
They offer a great price for an Oil Change, and they completed in a very timely fashion.
Excellent work. Labor cost seems a bit expensive.
Knowledgeable, friendly---a good team!
Good price on the tires and staff was great and very professional. I have already recommended Metric to my neighbors.
Friendly personnel, good mechanical knowledge.
Fast walk in for oil change.
Have had minor maintenance task performed and have been satisfied with the results.
Overall a good experience.
Good work -- I'll be back. -- Been coming back for more than 25 years
Jason and everyone else were very courteous as usual.
Jason was also kind enough to show me how to get my car started when the battery in my fob had died.
Great place to get your car serviced
I was fortunate enough that my crank position sensor failed pulling into your parking lot. Unfair that it was no problem for you till attempting to remove from your garage. Car was there to have a mech inspection and figure out the problem with the running car. Scan was not done till after it failed you. I was told that the intake needed to be removed to do the crank position sensor but there is no marks around any of those mount bolts from removal from the 13 year old car. Also from that inspection the bolts falling out of the a/c compressor where not noted nor the fact that there is only a few of the many bolts holding the front wheel drive belly plate on. All this is telling me the close look was not performed. I was charged a job labor charge not An actual one.
i always feel that they treat me fairly and no high pressure pitch for unnecessary items, unlike the dealers in town.
Good Work done at a fair price!
My husband and I go to metric Motors ALL THE TIME WITH OUT CARS AS WE TRUST THAT EVERYTHING THEY SAY AND DO IS FOR US. I tell everyone I know about Metric Motors as I feel they do a great job and the cost is like every other place only I can depend on Metric Motors to do it right and they are always looking out for the customer. I was just there a week ago to get my winter tires put on but they noticed that my front brakes were very bad. I wanted to wait till I had more time but they told me that they really didn't trust the brakes. When they finished the job they showed me the old brakes and I brought them home for my husband to see. His said 'Oh it's a good thing they were looking out for us and not just the money.
Always friendly, easy to make appointment, clean waiting area.
Have been satisfied customer for 30+ years and have never left their place feeling unhappy or unsafe. Peace of mind is everything!!! Best wishes for a prosperous 2017.
As always, service was great, prices were fair, and the work was taken care of in a timely manner. Thanks!
As always, everyone was very respectful & professional. I also noticed that if the service manager had to speak with someone about their vehicle, they stepped into the waiting area & spoke to them quietly about the issue. sometimes in the past those conversations would occur loudly in front of all of the customers and might cause some embarrassment to the customer being spoken to. Nice improvement. Thank you
The management was very professional. In the vehicle was serviced right the first time.
Great service and people as always...
Oil change done promptly and reasonably priced.
As always the folks at Metric Motors do fantastic work and their customer service is the best!! Thanks again
All was fine.
Been a happy customer for 20 years. I would and have highly recommended Metric for years.
Helpful and accommodating.
Great staff doing their best with a tough crowd. Computers went down with lots of people in line, stress was high, but they handled the customers well.
The dealer's service at an affordable price.
Long time customer and fairly happy with service and prices but it's important to stay competitive. Also, notice lots of personnel changes in the last few years, although Jason is steadfast and knows his customers which I always appreciate. You need to pay him more for all he does.
Its always a pleasure taking my car there.
I needed an oil change and general check on tires etc. and this was done.
Work done fast.
I usually have nothing but good things to say but this time the work was poor and people rude.. I have 5 cars on their list will never go back to them nor would I tell any one to go there not even for an inspection or an easy oil change!!
Always a pleasure doing business with you all. The service advisor team is awesome!! Thank you.
As always everything was to my satisfaction.
Love the staff and service. Excellent
The wrong battery was ordered for my car which was only discovered after the old one was removed. I returned to MM later that day after the correct battery had been delivered, and I was given a loaner car to get back to my office in Carmel while the work was being done. Unfortunately, that loaner car ran out of gas about 60 seconds after I left MM and I needed assistance to push the car out of harms way (rte 52). I then had to wait about 30 minutes before someone from MM came by. It was quite a day
I always receive excellent service. Always.
great, as usual.
They do very good work at a fair price and are very professional. I'm glad I found this shop.
I rely on Metric Motors to keep my car running smoothly.
Great place great service.
Ed was exceptional. The shop was clean and the wait time short.
Had oil changed and new snow tires.
Obtained new tires, price was comparable to local warehouse club so I had them installed locally.
Ed is the face of Metric Motors at the front desk, he is always polite and professional and takes the time to listen and address any concerns. The service staff are very competent and polite.
I had a nail in my tire,
and tires were replaced as they were kind of worn,
The people at Metric Motorss always treat you like a friend and they are acceptional. Merry Christmas to all
The guys are so nice and polite there..i feel like family
The work gets done quickly for a great price!
Excellent work, fair price, professional and friendly service.
Shop greets you (repeat customers) by name when you walk in. Pleasant waiting area. Free coffee and tv.
I've gone here for many years and really trust them to take care of me and my car.
Prompt, courteous, knowledgeable, efficient and fairly priced service.
Smile with happiness.
Fast and great service.
I am a long time customer, and so I will remain.
Excellent service; friendly staff
Service Mgr. Ed - is a consummate knowledgeable professional who takes time to explain repairs and recommendations as needed.
good service, good attitudes, friendly, courteous and good sense of humor.
The team there is very professional, friendly and responsive. They communicate issues during the diagnostic and repair process and is sensitive to cost concerns. They don't over sell, and don't seem to recommend unnecessary services.
Replaced a front head light on my vehicle.
Nice friendly service.
Friendly, honest, good service.
Always good service and fast service.
Quick and cheap oil change, exceedingly helpful staff.
Fast polite service and relaxing waiting area.
Always very professional and always understand customers issues.
Service is fast, reliable and done with the reasonable price.
Always my go to shop - fair assessments, quick service, and no stress consultations.
Excellent service at a great price.
Quick service, customer friendly.
Jason and Ed are the best! Took me right in and advised me as to what needed to be done.
They never reset tire indicator.
Just had an oil/filter change. I was in and out in no time.
Not just the best price in town, but very friendly prompt service.
Friendly, fast and honest service.
Anthony the customer service rep was exceptionally helpful and polite.
Pretty nice. Went in for an oil change. Wait was a little much but other times I've waited too long. Very good with customer service.
Quick. attentive service.
Good service, pleasant staff.
Reliable, good service, good personality, and clean shop. I shouldn't forget. CHECK OUT THE BATHROOM.
It was fine. Antony is an aggressive salesman. I don't care for the new tires I ended up with. Had indicated that I didn't think the truck was running properly and the work that was done did not address that issue.
Very honest crew.
Everything was fine.
The service I received was good.