Owners' Reviews

Bought my 2007 Mercury Mariner LX V6 4WD, used in 2009, with 24,000 miles. For the first year, I believed I had made a good purchase, however having to replace brakes (pads and rotors turned) at 30,000 miles. I didn't give this a second thought as the brakes may have never before been serviced. Then at 37,000 miles I had to replace them again. At 44,000 I had to replace the rotors, as well. The car "eats" brakes. OK, so now we're at 71,000 miles. The transmission has gone and needs to be replaced. $4,000.00 bill. No car should require a new transmission at 70,000 +/- miles. I had owned a Ford Bronco (1986 V8, 4WD, Eddie Bauer Edition - purchased brand new) that was such a mechanical-failure-nightmare, I swore I'd never buy another Ford product again in my lifetime. Well, I bought the Mercury Mariner (first Ford failure... shame on them; second Ford failure... shame on me), and my vow has been re-established. Never again will I buy a Ford product. I've had three Jeeps and not so much as a single major repair. I have now had two Fords and they are nothing but mechanical headaches. No wonder the Japanese, Germans, and Koreans are taking over the auto industry, huh? They build quality and reliability. Something the American car makers don't understand.

When I purchased the vechicle, I was told the everything was 100% in good working condition. The vechicle only had 32,000 miles on it. 2 days after I purchased the Mariner, I tried the front defrost switch and there was no heat whatsoever. I called the dealer and they said that they didn't know if the heater problem was covered in the warranty. I checked the heater hoses at the fire wall and both were hot, this lead me to believe that this vechicle had front end damaged and the heater control for the AC/heater vent door was not reconnected. At this time according to the dealer that the A/C section of the box was warrantied but the heater section is not. Does anyone have any knowedge or ideas to help me with this delemlia.......... contact me at . thank you..........

I loved this car when I first got it but every time I turn around something goes wrong with this car.. I would never buy another mercury again I am going back to buying only Chevy from now on..

The back hatch piece that covers the lifting lever just cracked off for no good reason. A friend at work saw this, and he stated the same happened to his mother-in-laws. I'm also having an interior moisture problem where the driver and passenger front windows rattle, which allows water to leak inside. The car has 79,000 miles. I wish I didn't have the above two issues because I like the ride and size.

This was my first new car out of college so I don't have anything else decent to compare it to. Bought used at 15,000 miles. At 40,000 I had to replace the power steering pump which at the ford dealer was close to $1,000. Was told that there was a potential for the rack to be damaged which would have added another $1,000. Lucky for me that wasn't the case. Other than that no real big problems. Drives OK. Works well in Wisconsin even with 2 wheel drive (as long as the tires are decent). I guess I don't drive it all that much. We bought a cheap Sante Fe and use that for all of our long trips and daily commute to work.

2005 Mercury Mariner Premier AWD. My wife's vehicle that she has driven everyday religiously since we drove it new off the dealers show room is now at 218,000 miles. My wife droves from south Jersey to North Jersey or into New York city almost everyday for work. 750 mi - 1k miles per week average. This has been a great vehicle. I do all the regular maintence. Usually I use full synthetic or synthetic bland. Now that the mileage is so high I have been using a heavier oil 20-50. The SUV had lots of road noise when driving it. But we did the 1st new tire change around 140,000. It had Continental tires, we changed to Mitchelin tires. Wow, what a differences, the exterior road noise was gone. The only problem we have ever had was around 100,000 miles. The traction control ring that goes around the front driver side axle broke. $32 part at the dealer. I puller the axle myself and 2 hours later the job was done. The alternator went out around 160,000 miles. My wife was in NYC and that was a $700 tab between towing and parts and labor. No problem since. I have notice a slight rust at buttom of front passenger door. Over all this has been a service free vehicle with no problems out of the ordinary.

We bought this car new & purchased the premium care warantee @ the same time. Good thing we did. @ ~16K we had to have the tie rod ends & the heater core replaced. Now @ ~40K we have to replace the brake rotors because of excessive corrosion. The electrical system goes bright/dim regularly & has ever sinse we bought it. If you need to rely on your car & do not want your wife or kids starnded in the middle of nowhere, then DO NOT buy this car. Ford REALLY went out of its way to go cheap on this one. Oh & the dealer (Hines Park Lincoln) was so concerned w/us having the rental car for another day had me sit there for 2 hrs. after work so they could return the car as soon as they could. In the process they left greasy residue all over everywhere they had to touch in the inetrior of my Mariner, literally. I was so mad that I took pictures & will eventually send them into Ford to show them what wondeful, quality service their dealers are providing. There's no excuse for those kinds of quality control issues. A monkey can take care of those kinds of things.

VERY expensive to repair... when the transmission goes, its gone. Mechanic described it as looking like a grenade went off. $3300 all said and done. Even the alternator cost $400. Great little car in the snow, but the things just too expensive to repair...

I just went over 90,000 miles and am just needing to have the brakes done now. I've replaced the wiper blades, but I live in Minnesota where the winters are notoriously hard on wiper blades. The only thing that bothers me about the vehicle is the road noise, which I understand they corrected on newer models. I for one am very sad that Mercury is being phased out. I think it's been an excellent brand.

I've changed my oil and rotated my tires every 5,000 miles, my tires every 55,000 miles and have just hit 135,000 miles and I now need new front brakes and rotors. Problems: The tail lights stopped working, but the dash instrumentation said all the lights were working properly. The dealer checked it out and said I needed to replace a $400 computer. The heated seat caused a small burn hole in drivers seat

I am over 90,000 miles on my 2006 Mariner Hybrid and it still runs great. Only needed new tires, regular oil changes (every 6-8,000 miles) and new wipers. I am just getting the brakes changed at 90,500 miles. My next car will definitely be another Mariner or Escape Hybrid.

DON'T BUY THIS CAR