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Melvin's Service Center

(302) 401-4293
103 Verified Reviews
melvins@melvins-sc.com

HOURS
08:00
17:00
http://purl.org/goodrelations/v1#Monday
08:00
17:00
http://purl.org/goodrelations/v1#Tuesday
08:00
17:00
http://purl.org/goodrelations/v1#Wednesday
08:00
17:00
http://purl.org/goodrelations/v1#Thursday
08:00
17:00
http://purl.org/goodrelations/v1#Friday
Su
Closed
M
8:00am to 5:00pm
T
8:00am to 5:00pm
W
8:00am to 5:00pm
Th
8:00am to 5:00pm
F
8:00am to 5:00pm
S
Closed

ADDRESS

1020 S State St
Dover, DE 19901 USA

AUTO REPAIR EXPERIENCE

  • James Davis, Owner
  • Established 1993
  • 2 Auto Repair Mechanics on Staff
  • 23 Years of Car Repair Experience

Melvin's Service Center Reviews

OVERALL RATING

103 Verified Reviews
5 stars
(73)
4 stars
(25)
3 stars
(0)
2 stars
(2)
1 star
(3)
by - Verified Customer April 06, 2017

Excellent service.

by - Verified Customer March 27, 2017

Great people!

by - Verified Customer March 26, 2017

Excellent service took time to explain what needed to be done and why. Was very satisfied.

by - Verified Customer March 26, 2017

Melvin's is my family's choice for auto repair establishments. We have always had considerate, timely, well-explained services done in the past. Will continue our auto service upkeep and/or repair with Melvin's Service Center as long as present personnel are there to take care of us.

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by - Verified Customer March 20, 2017

Replaced clutch at 200K for excellent price.

by - Verified Customer March 09, 2017

Mary and Jose are great!

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by - Verified Customer March 07, 2017

Good experience.

by - Verified Customer March 05, 2017

All I can say .. I was most satisfied with the work and customer service. I would go back to Melvin's shop. I'm a satisfied customer.

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by - Verified Customer March 02, 2017

I was treated with respect and was given a call later to give me a price for the work that needed to be done prior to it being serviced. I'm very happy with the way I and my vehicle were taken care of. -Fred

by - Verified Customer February 28, 2017

Excellent customer service and workmanship.

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by - Verified Customer February 16, 2017

Always professional and excellent service

by - Verified Customer February 01, 2017

I came in for a new wheel bearing, i was informed the bearing was fine but one wheel needed to be balanced. This was a much cheaper fix and the car runs great.

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by - Verified Customer January 30, 2017

I appreciate the rides provided to take me to work. Always good service.

by - Verified Customer January 26, 2017

Very nice competent mechanics & staff.

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by - Verified Customer January 17, 2017

Fast friendly and affordable service. Also was great that they explained everything in detail to me..

by - Verified Customer January 17, 2017

Prices are reasonable, friendly service and top knotch work.

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by - Verified Customer January 15, 2017

Great work!

by - Verified Customer January 15, 2017

Although the service was fine. I found one of the back tires had a loose lug nut after driving up to NJ. I was concerned about that especially after a long trip.

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by - Verified Customer January 09, 2017

Very Satisfied.

by - Verified Customer January 05, 2017

Got the mom and pop shop feel right away. They explained every needed repair very clearly and went through all the different options i had for repairs. They were very honest and good prices!

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by - Verified Customer January 05, 2017

First time at Melvin's and I was really impressed! Friendly, professional service at a fair price.

by - Verified Customer January 03, 2017

Good very good!

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by - Verified Customer January 01, 2017

They got my car in right away so i could drive it home that night! A+

by - Verified Customer December 25, 2016

Everything was done as promised.

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by - Verified Customer December 25, 2016

Satisfied.

by - Verified Customer December 21, 2016

Pleased overall. May stop back by as a connection seems to have been missed.

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by - Verified Customer December 20, 2016

Very friendly and professional staff. Everything was explained before it was done, no surprises, fair price and satisfied with work. Very nice people! CR& DD 12/2016

by - Verified Customer December 19, 2016

My most experience was excellent.

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by - Verified Customer December 19, 2016

After repairs were completed, car drove better.

by - Verified Customer December 15, 2016

Quick, Courteous, Service.

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by - Verified Customer December 14, 2016

I am a longtime Melvin's customer. Work is always done right at a fair price.

by - Verified Customer December 12, 2016

I took my vehicle to Melvin's two days in a row. The first day it was there all day and when I picked it up, the problem was not diagnosed. I brought it back the next day hoping they would figure out where the sound was coming from my car, but there was still no solution other than suggesting that I buy all new tires, even after I told them that I just bought four new tires one year ago. I took my car to another shop and they found the issue right away (I did not need new tires). On a positive note I did not feel pressured to have unnecessary work done and the staff is always extremely kind and helpful, even giving me rides to and from work which most places cannot do.

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by - Verified Customer December 05, 2016

Good shop, fair prices, knowable mechanics, nice to deal with.

by - Verified Customer December 05, 2016

Always five-star customer service and excellent vehicle maintenance.

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by - Verified Customer December 01, 2016

Great customer service.

by - Verified Customer December 01, 2016

Friendly, courteous, accurate, explains in a way that I understand. my last visit was to replace the alternator, battery, & belts. First visit resolved check engine light problem.

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by - Verified Customer November 28, 2016

Pleasant and fairly priced.

by - Verified Customer November 28, 2016

This is our new favorite repair shop, by far. We have tried so many other repair shops and this one blew all of them out of the water! They called us when they were about to start the tests, answered all of our questions, and were so helpful. Jose was our mechanic and he was just the best! I'm not going anywhere else for my next repair! Thank you everyone!

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by - Verified Customer November 27, 2016

Mary, Jose, and the whole crew are never anything but professional and kind. You consistently offer services at competitive prices and we will keep coming back.

by - Verified Customer November 16, 2016

Everyone was really nice and everything done was good, but I was told they would call me with an estimate to fix the rest of my car but that never happened.

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by - Verified Customer November 16, 2016

Great..

by - Verified Customer November 15, 2016

I am always treated with courtesy and respect. Always receive a good job.

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by - Verified Customer November 14, 2016

Good experience overall, had two items previously repaired that had to be repaired under warranty. Was glad there was no hassle to repair these items free of charge. Would recommend.

by - Verified Customer November 14, 2016

Excellent communication and customer service.

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by - Verified Customer November 09, 2016

Very satisfied as always!

by - Verified Customer November 09, 2016

It's always great working with Jose. He's knowledgeable & offers really helpful information.

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by - Verified Customer November 08, 2016

Great customer service.

by - Verified Customer November 06, 2016

I've just started using this garage and I am very impressed. I feel they are sincere, honest and dependable.

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by - Verified Customer November 06, 2016

I ask to check my 4+4 service light. The tech said it was fine. My 4+4 switch was bad.

by - Verified Customer November 02, 2016

They always are very helpful and informative.

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by - Verified Customer November 01, 2016

Repair tech helped in fixing my 2nd car. Minor -screw needed to fix the problem.

by - Verified Customer December 29, 2014

Have been doing business with Melvin's for over 25 years - wouldn't go anywhere else.

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by - Verified Customer December 28, 2014

Long time customer, always good service.

by - Verified Customer December 22, 2014

Fast service and good prices.

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by - Verified Customer December 22, 2014

I feel that I finally found an honest mechanic in Dover.

by December 17, 2014

Good work and great service. Very honest for the needs of your vehicle.

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by - Verified Customer December 14, 2014

They do a great job.

by December 11, 2014

Very good work.

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by - Verified Customer December 02, 2014

Good and pleasant service.

by - Verified Customer December 01, 2014

The service was excellent, efficient and affordable.

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by - Verified Customer November 19, 2014

Excellent customer service.

by November 13, 2014

Good people, good service.

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by - Verified Customer November 04, 2014

I think that they have proven, knowledgeable technicians. They don't typically, create work to be done, but fairly and accurately diagnose the problem at-hand, and then, let you know what the problem is, and how much it will probably cost.

by - Verified Customer October 28, 2014

My truck was repaired the first time correctly.

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by - Verified Customer October 28, 2014

I like the quality and honesty of this shop.

by - Verified Customer October 23, 2014

Good service.

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by - Verified Customer October 15, 2014

Great service.

by - Verified Customer October 15, 2014

on the 3/11/15 I needed to charge the battery on my 1989 Honda prelude which your mechanics work on and I noticed the air intake connections were disconnected at two points, I replaced them and everything is ok.

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by - Verified Customer October 07, 2014

The repair was done correctly.

by - Verified Customer October 05, 2014

Everyone is so friendly. Answers questions. Apparently wants to be helpful. Seems to value me as a customer. I feel welcome.

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by - Verified Customer October 02, 2014

Very courteous and timely visit.

by - Verified Customer September 23, 2014

Sometimes it feels like they are truly looking out for you and your car and others like they just are trying to get as much money as possible.

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by - Verified Customer September 21, 2014

Good service. Good price. They seem to be very honest.

by - Verified Customer September 14, 2014

Great Service...Great Prices...

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by - Verified Customer September 09, 2014

Was not happy with my last visit. Grade of oil was upgraded without letting me know in advance. Then put some kind of window cleaner on the windshield that streaked, was hard to get cleaned.

by - Verified Customer August 25, 2014

I have been pleased with the service and would be willing to let others know of the quality service I have received.

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by - Verified Customer August 24, 2014

I liked the knowledge of the recommendations of service.

by May 06, 2014

I had explained to them that they did work on a previous estimate, I got rotor & cap and they did not check to verify that the parts were in working condition after that I failed my inspection because of them.

Reply from Melvin's Service Center – by Melvins Service Center May 29, 2014

Customer requested that we make repair on car that was diagnose by another shop. We recommended having us verify diagnoses but customer already paid another shop and just wanted us to make repairs based on other shops recommendations. We were able to confirm cap and rotor needed replacing and completed work requested.

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by - Verified Customer May 05, 2014

He determined a vehicle from a dealership was over priced.

by - Verified Customer May 02, 2014

I had a problem with a light bulb and it took so long I had to come back, then it ended up taking 15 minutes. I wish someone would have said it might be better to make a appointment.

Reply from Melvin's Service Center – by Melvins Service Center May 29, 2014

We apologize that Alice had to wait so long for her bulb to be replaced. We stock an assortment of bulbs but were out of stock at the time. We try to make it as convenient as possible for customers and though waiting would be easier than making an appointment but in this case we were wrong. We hope next time you will have a better experience.

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by April 29, 2014

They do a good job, my car is always fixed correctly and they are very helpful.

by - Verified Customer April 24, 2014

I have no problems and they are quick. Also they pick you up with much courtesy.

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by April 16, 2014

They gave me service and when I lost the pan on the turn pike. They let me bring it right back to them and they had it specially welded. I have been going there for several years and the service is very friendly.

by - Verified Customer April 16, 2014

They do good work at a reasonable price.

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by April 11, 2014

I have took my car there for many repairs and they have always done the job right, with fair prices for the work done and exceptionally good service.

by - Verified Customer April 09, 2014

Every time I go there the repair is always fixed right, high detail in explanation, very polite and fair prices.

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by - Verified Customer April 08, 2014

They have good customer service, talking with you about what is needed. Good repairs and very friendly.

by - Verified Customer April 04, 2014

The mechanic Jose was wonderful and kept me fully updated and in the loop. Also they helped me financially to help keep the work in process.

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by - Verified Customer April 02, 2014

They did everything they said they would do, very excellent. They are very trustworthy.

by - Verified Customer March 31, 2014

They did a good job, it appears to be to accurate, at a good price, with no pressures.

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by - Verified Customer March 20, 2014

The service is quick &convenient, with pick up service. A great job with the repairs.

by March 14, 2014

We have gone to numerous shops. When we went there he was right on point with reasonable prices.

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by - Verified Customer March 13, 2014

They are very good with the maintenance on my handicap accessible van.

by - Verified Customer March 04, 2014

I have used them several times in the past, they're friendly, fair in pricing, guarantee their work, and do good work. Good customer service, they don't rip you off. Trustworthy.

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by February 27, 2014

The number one reason is they are convenient. I have always preferred to have local merchants do servicing of my car rather than a national chain. I know nothing about cars and I feel very comfortable with them. They take care of me, they are very knowledgeable. They told me when I needed new tires. I am not familiar with cars at all and I just rely on them to tell me what I need and I feel very comfortable with them.

by - Verified Customer February 26, 2014

They were very professional and told me they would find my problem. I was having trouble passing the State emissions test. They not only fixed the problem but they took it to have the State test it and they got it to pass. I had a hole in my pipe which they replaced and then they hooked it up to the sensor and made the needed adjustments to get it right. They also replaced a couple of tires that were worn that I hadn't noticed before.

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by February 24, 2014

They explain to me what I needed and then they corrected the problem. They seem as if I can trust them. I trust what they tell me because every time they correct the problem. They are very friendly. I just like going there.

by - Verified Customer February 21, 2014

They are very helpful, even if I just call in with a question.They get your car in and out quickly. Their rates are reasonable. I trust them.

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by - Verified Customer February 14, 2014

I like their service and what they stood by, which is their service. We like them and they're close. We like to support the local businesses.

by - Verified Customer January 21, 2014

They are friendly and do a great job. I really like them.

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by - Verified Customer January 17, 2014

They were very receptive with my sons vehicle,they took care of the problem and they got it in very quickly to evaluate and I was fine with the service. It was unrelated to the issues that I originally brought it in for.

2 verified customers did not leave comments but provided these ratings:
by Jermey, Chuck

Details

SPECIALTIES

  • AC/Heating
  • Alignment
  • Check Engine Light
  • Diagnosis
  • Hybrid/Electric
  • Muffler & Exhaust
  • Oil Change & Lube
  • Scheduled Maintenance
  • Service & Repair
  • Smog/Emissions Testing
  • Timing Belts
  • Tire Sales/Repair
  • Transmission Repair
  • Windshield/Glass
+ More

AMENITIES

  • Coffee
  • Early Bird Dropoff
  • Extended/Evening Hours
  • Heated Waiting Room
  • Service Guarantee
  • Shopping Nearby
  • Shuttle
  • Warranty Accepted

AFFILIATIONS

  • iATN

MESSAGE FROM THE SHOP

At Melvin's we know how hard it can be to find a reasonably priced, quality service shop that you can trust to take care of your vehicle. That's why, since 1993, we have tried to provide the Dover area with the best, most professional service possible, done by highly qualified technicians. At Melvin's, we make it a priority to stay up to date on the latest techniques and information technology so we can service your car in the most effective, accurate way possible. Visit us and see why our customers have learned that Melvin's is the only place to go to have your automotive needs met by capable professionals in an efficient, skilled manner. We look forward to your business!

MAKES WE SERVE

  • Acura
  • Audi
  • BMW
  • Buick
  • Cadillac
  • Chevrolet
  • Chrysler
  • Dodge
  • Ford
  • GMC
  • Geo
  • Honda
  • Hummer
  • Hyundai
  • Infiniti
  • Isuzu
  • Jaguar
  • Jeep
  • Kia
  • Lexus
  • Lincoln
  • Mazda
  • Mercedes-Benz
  • Mercury
  • Mini
  • Mitsubishi
  • Nissan
  • Oldsmobile
  • Plymouth
  • Pontiac
  • Porsche
  • Ram
  • Saab
  • Saturn
  • Scion
  • Smart
  • Subaru
  • Suzuki
  • Toyota
+ More

RepairPal Scorecard
92
OVERALL QUALITY SCORE

12
month
Nationwide
warranty
12
month
Local
warranty
TECHNICAL ABILITY
95
TOOLS & EQUIPMENT
97
CUSTOMER SERVICE
95
CUSTOMER AMENITIES
86

Melvin's Service Center has been a member of the Dover community since 1993. Jim Davis, the owner, is an automotive professional with over 40 years of experience in the field. Jim's commitment to his customers is apparent in the training he provides for his staff and the detailed explanation he gives to ensure each customer is educated on the repairs and service that were performed. This RepairPal Certified team combines for over 53 years of experience in the automotive field, this experience, the training that they attend, and the investment that has been made in the necessary automotive tools and computer diagnostic equipment make Melvin's a great place for professional repairs. These repairs can range from advanced computer diagnosis, to minor and major mechanical repairs, to wheel alignment and tires, to your scheduled maintenance needs. Repairs are backed by a 12-month / 12,000-mile warrant for your peace of mind, Early Bird drop off and wireless Internet are available for your convenience.


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Get Directions to Melvin's Service Center