I am always treated with respect, called by name when I come in, and they have my car ready in a timely fashion.
My car was showing the oxygen pump and flow system was malfunctioning (PO410). There was a lot of carbon build up that Meineke removed. But the engine light keeps persisting even after double checking and cleaning out the o2 flow again. The o2 pump is sticking a little, so I was told to call back if the engine light comes on again and they will discount the cost of the o2 pump since it is very expensive (300$ +). Also, the oil filter that was put on turned out to be a faulty one, so Meineke put another new oil filter on. Seems to be better so far.
Customer service is fantastic here and I will keep using Meineke for as long as I can unless I run into any problems with service. Martin and Josh are great and have earned my trust and business.
These guys always take care of me. It's a good feeling to have confidence in an auto repair shop, and Carlos, Martin and Josh definitely instill that in their customers.
They were fast and courteous.
The Meineke at Alameda and San Pedro is amazing. I have been taking my vehicles there since they opened. Not only are they convenient to my house, they service all makes and models. Martin, Norman, and Josh are all first rate mechanics. I have witnessed first hand that they are honest and reliable on many occasions. They diagnose and repair vehicles the first time and they don't "throw parts at it until they figure out how to fix it".
They do good work.
The owner is very helpful and kind. I feel safe going to this establishment. The prices are extremely reasonable.
I've waited much, much longer than the time they said the car would take for repair, two times in a row. It seems like they have to send out for the parts. Also, the second time, they didn't communicate with me that I would have to wait another 45 minutes
The employees were very honest and did not pressure me into making certain repairs to my vehicle. They also went the extra mile by providing transportation while my vehicle was being worked on.
friendly and honest service.
Fast, efficient service at reasonable prices. Martin and company are always friendly and easy to work with.
Excellent service. Excellent work. I trust this shop to diagnose properly & fix things right.
They greet me by my first name, they know my cars and the associated issues with each car, they ask about how things are going with me personally, they go above and beyond for me, they have earned my trust through personally showing me the issues with my vehicles, and they are just overall great guys.
Gave a good price, and did a good job on our van!!
I liked the way Martin does business, he agreed to meet any price that I found at any other service center and then honored that. I will return for service.
I was referred to Mieneke and Carlos took very good care of me. The staff was kind, explained the wait time exactly, and the building was very clean.
Good, fast service with no silliness or unwanted extras.
Since my first visit, I have been treated fairly and with respect. They offer great prices and honest information about service and repairs.
Perfect attitude; Martin appears to be very honest.
I like that store, no problem there. But they need to keep up with the vending machines, the stuff that was in there was old.
Great, great service!
Everyone is friendly and honest.
Great service, friendly staff. Fast and efficient
Great customer service, best in the city. Have told family members and friends about service and they all go now as well. Also appreciate their support to local teams.
Good knowledge, friendly employees, customer care (dropped me to work and picked me up after service)
I returned to meineke appoximately 2 months after my oil change to have them top off my antifreeze as the low coolant light had turned on. It was 5 mintues to six, (closing time) and they were more than happy to assist. A huge relief off my mind.
A $20 oil change should be $20, not $28. I don't really like the "disposal fee" game.
They were efficient and very honest.
I had my brakes done in Sept. and now they are acting up again. Not sure why. I really like the customer service provided and the friendly personnel. I will use them again when the need arises.
They had a great special on oil changes. I can't purchase the oil and filter and do the service myself for $20. This isn't my first visit to this store. I returned to them because they've shown transparency in their work--they physically show me what's going on with my car instead of just providing a verbal report. They didn't do anything other than what I asked them to. They didn't push me to attain unnecessary services, and they performed the service I requested quickly. There were no hidden charges.
Excellent and professional service and work done when I had my front brakes done at the Albq. location. I'm very happy with price and manner in which this was done.
Service was somewhat helpful. But discouraged when I was told that a much needed repair was ok to drive on for a little while. No fluids were checked/topped.