Price of parts were higher than expected.
They gave me the most informative quote on services.
The crew at Medford Automotive are friendly and their repair team has the experience to tackle any job. That's why I am a customer for life!
Richard was very kind to my teenage daughter and made her feel highly respected. We had a very good experience.
Everyone in the shop is always helpful and knowledgeable about what needs to be done. Getting our cars in to be serviced is easy and can be done on relatively short notice. The workmanship is great quality and I always feel comfortable leaving our cars with Medford Auto. Thanks, guys!
Nice and friendly staff.
Nice job guys!
Very pleased with the staff and experience, highly recommend and will use their service again.
No problems with this shop, friendly and good at giving the details that we needed. Felt good.
It's too soon to tell whether the work will fix the problem because the problem was losing oil over time. I certainly felt they were knowledgeable, examined all the possibilities, discussed options with me beforehand, and did not charge for extra work. In fact, they chose not to do part of the maintenance we discussed because they discovered it was unneeded. That honesty matters.
Was told needed unnecessary brake work..another shop as checked brakes 3 times in last 2 months. This was the 2nd time I brought a vehicle in for repair and was told needed brake work.
Friendly listens to my concerns. I would like to thank the staff & owner for the care I always received.
Work well done. Took a bit longer than I was told.
Medford Automotive Service Center is the first place I went to after moving to the Rogue Valley. I found the service to be very friendly and inviting. I talked with the members of the staff in the lobby while my truck was being serviced. I was pleased to hear that there were no other additional maintenance items required and the price was very reasonable. I will be returning to Medford Automotive Service Center when my truck needs to be maintained again.
Highly recommended from a former Automotive Technician... It is all about the honesty.
Great customer service and very helpful.
Great people, would refer this shop to anyone!
Friendly and courteous service. Will use them again.
I feel that I was treated with respect and this was a positive experience. They even came and picked me up when the car was finished.
We trust both of our cars to this shop and value the service, information and patience of the staff.
As always, staff was polite and helpful. All of my questions were answered, my truck was finished on time. Getting a ride from the center and then getting picked up to be taken back to the center is excellent.
Very friendly and honest. A rare find in an auto shop these days. Keep up the good work!
Well Done! Explained what was needed, did the work and got us back on the road!
Thank you also for helping me get to and from your shop.
After checking my vehicle to see what the issue was, they referred me to another shop to have the work done.Just another great experience with Josiah and his team!
Love these guys! I've been a customer since they have opened!
They have integrity by only doing what they say they will do and charging a fair price for their work.
Medford Automotive has always been there for us and have always treated us fairly. We wouldn't go anywhere else!
This shop listens to what it's customers needs might be. I won't take my vehicles anywhere else.
As always I was treated fairly and courteously. The staff is totally awesome.
This shop does wonderful work and at a fair price, my only complaint is that I had to have the same part fixed 3 times in a 2.5 year period and the third time they charged me full price to redo the repair based on mileage... I feel like they should have split it with me. Having that said they are a good shop.
They only fixed what I wanted them to. But gave me a complete estimate of all of the things that needed to be fixed.
Friendly staff. Clean customer area. Car was repaired as expected.
I was very pleased with my experience with Medford Automotive.
Outstanding customer service.
Quick, easy & professional services is what has kept me as a loyal Medford automotive customer for over 6years! I recommend them to anyone who wants the job completed correctly without concern.
They do it properly. Up front and honest All DAY, Thanks again crew!
Tire prices were the best in town. Installed while I waited. Very convenient.
Friendly, helpful, funny, respectful and reasonable... can't ask for more than that :)
Prompt service. Give estimate up front. Always satisfied with work they do and with the price.
Everyone was very friendly and upfront. They worked on my 1962 Ford Falcon and did a great job repairing my transmission (resealed the pan gasket after repairing the pan). They didn't tell me that I needed any more work after I had originally told I needed a complete rebuild. I feel it was a good job and a great value. I would bring my car back to them for any work in the future.
Didn't do work correctly.
Had the head replaced.
My mistake, you guys are not a transmission shop. I wanted the shifting points adjusted on my pickup, you all drove it and said it was fine (at that time) however a few days out of your shop it was doing the same crap, the RPM would go high enough before shifting into second gear, the computer would enact the rev limiter. That visit cost me one hundred bucks for nothing.
We have been coming to Medford Automotive for quite some time, and have never been disappointed. They have always treated us with courtesy and been above board to us. They always go the extra mile to satisfy and are one of the most honest businesses in the valley.
All the guys were polite and very helpful.
The main tech is very experienced with hybrid and electric vehicles. Prices are fair and the shop doesn't try to push things you don't need. Free ride home and good customer service.
Very honest and takes the time to explain what is needed in repairs in a way I can understand as I am not mechanically inclined. Very friendly service.
I recommend Medford Automotive all the time, they do great work and are very honest and trustworthy. I will continue to have my vehicles repaired at Medford Automotive.
Attentive, hard working and courteous workmen. They go out of their way to help, one time even coming to the house to diagnose a problem preventing us from bringing the pickup to the shop. Joshua fixed it on the spot.