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McLean Auto Repair

965 N McLean Blvd, Elgin, IL 60123 Map & directions

Call Now: (847) 979-4547

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About McLean Auto Repair

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
97
Technical Ability (?)
98
Tools & Equipment (?)
95
Customer Service (?)
98
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

McLean Auto Repair, originally established in 1970 and owned by John Vallely since 1988, is one of our highest scoring shops, with a 97 in the technical ability section of our certification and 98s in the other categories. They have two technicians, who are both ASE Master Techs and have a combined 38 years of experience between them. A NAPA Auto Care Center and ASE Blue Seal Shop, McLean may be a small shop, but with monster capabilities backed by great warranties. The shop is family owned and operated, with a focus on honest service and complete customer care, and according to John, the coffee's great, too!

Message from the Shop

McLean Auto Repair is a full service, 3 bay NAPA AutoCare facility with a courteous staff anxious to help you with all of your vehicle needs. When you walk in the door, Patrick will greet you with a smile and listen, in order to understand your vehicle concerns. The ASE Certified technicians will perform an inspection on your vehicle to keep you aware of its general condition and address your concerns. You will then receive an explanation of the inspections and an estimate for required and/or suggested services. Backed by an industry leading 24 month or 24,000 mile warranty on most repairs, you'll rest assured that McLean Auto Repair cares about you and your car. Come in and visit us today!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercury Mini Mitsubishi
Nissan Oldsmobile Plymouth
Pontiac Ram Saab
Saturn Scion Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Check Engine Light Diagnosis Hybrid/Electric
Muffler & Exhaust Oil Change & Lube Roadside Assistance Scheduled Maintenance
Service & Repair Timing Belts Tire Sales/Repair

Amenities

AAA Member Discount Car Delivery Car Pickup/Dropoff Coffee
Early Bird Dropoff Towing Warranty Accepted Wireless Internet

Customer Reviews 17 verified reviews (18 total)

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McLean Auto Repair
Verified Customer
September 12, 2012

Very courteous and prompt. I am very pleased with them.

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McLean Auto Repair
Verified Customer
September 11, 2012

They are very fair, very organized, technically qualified, outstanding service, and they do an outstanding job. Very personable.

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McLean Auto Repair
Verified Customer
September 01, 2012

This is a great place to get work done on your vehicle!

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McLean Auto Repair
Verified Customer
September 01, 2012

Over all great customer service and great work done by the staff.

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McLean Auto Repair
Verified Customer
August 28, 2012

I was very happy with the service.

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McLean Auto Repair
Verified Customer
August 24, 2012

I think they are an excellent, very trustworthy service center for auto repair.

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McLean Auto Repair
Verified Customer
August 24, 2012

They are professional and always do what they promise. Never had a problem in 20 years.

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McLean Auto Repair
Verified Customer
August 21, 2012

They are very friendly, very thorough, and very fair. They are nice people to work with. They don't pressure me in to buying things, and they do what I ask them to do, whether there is a flat tire with a nail in the tire, or an oil change, whatever needs to done.

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McLean Auto Repair
Verified Customer
August 17, 2012

We've always felt that the work we've had done on any of our vehicles was top notch!

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McLean Auto Repair
Verified Customer
August 13, 2012

Patrick is quite professional. Good communication along with great service.

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McLean Auto Repair
Verified Customer
August 09, 2012

They have always even in emergency times accommodated me and on regular repairs. They have always adjusted to seniors schedules.

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McLean Auto Repair
Verified Customer
August 08, 2012

I was pleased. They were very nice about it, they talked to me, they talked to my son about it, they gave me a detailed report of what they wanted to do, and they did it.

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McLean Auto Repair
Verified Customer
August 08, 2012

They were absolutely awesome. They have a small town feel. They provided me with a list of repairs that had to be done, and when they had to be done. I've never been to a repair place that is so helpful. They went above and beyond the call and duty to help me return my car to my liking. Helpful, friendly , small town feel. The prices were extremely fair, and actually very low which surprised me. I would highly recommend them to anyone.

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McLean Auto Repair
Verified Customer
July 30, 2012

We have been going there for several years. They make a point to do the repairs you need and let you know what repairs you might need. they are very professional.

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McLean Auto Repair
Verified Customer
July 27, 2012

They are courteous and professional. I feel that they are honest about their work and their prices, so I think that is why I would recommend them.

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McLean Auto Repair
Verified Customer
July 26, 2012

I have already recommended them to many people - all my friends. I will always go back there if I have a problem or need an oil change.

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McLean Auto Repair
Verified Customer
May 17, 2012

The staff is friendly and honest. It is nice to know that you can go get your car repaired without the fear of having repairs done that are not needed.

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McLean Auto Repair
July 20, 2013

This business is run with great integrity.

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Hours of Operation
Mon - Fri:7:00am to 5:30pm
Call Now:

(847) 979-4547

Auto Repair Experience

  1. John Vallely, Owner
  2. Established 1988
  3. 2 Auto Repair Mechanics on Staff
  4. 2 ASE Certified Auto Technicians
  5. 38 Years of Car Repair Experience