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M B Auto Services

(323) 655-7000

6108 West Pico Boulevard, Los Angeles, CA 90035

Overall Score

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Service & Repair

Customer Reviews (1 review)

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M B Auto Services
December 20, 2010

If I could give this place no stars, I would.

I rented a Uhaul van here for two hours, and was forced to pay for another entire day, plus insurance because I returned it 15 minutes late. Apparently they closed shop right when my van was due back but I was not warned beforehand and I didn't think that they were going to close at 1:00PM in THE AFTERNOON.

When I tried to return the van, the bodyshop doors were locked and someone then called me to inform me that I would be charged for an extra day, after they had closed the shop and left for the day.

When I asked if I could at least not pay for insurance on the second day because I no longer had use for the van and was not going to drive it, they said no I had to. When I asked why, they said 'that's just the way it is.'

Also, even after I agreed to pay for an extra day, the person from the shop kept on lecturing me about how I shouldn't return things late.

I'm also going to complain to UHAUL and tell them how incompetent this place is. I never complain/rate any business online, but I had such a horrible experience I felt like I needed to warn other people about this place.

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