M B Auto Services
Auto Makes We Service
|Service & Repair|
Customer Reviews (1 review)1 Sort by: Date |
If I could give this place no stars, I would.
I rented a Uhaul van here for two hours, and was forced to pay for another entire day, plus insurance because I returned it 15 minutes late. Apparently they closed shop right when my van was due back but I was not warned beforehand and I didn't think that they were going to close at 1:00PM in THE AFTERNOON.
When I tried to return the van, the bodyshop doors were locked and someone then called me to inform me that I would be charged for an extra day, after they had closed the shop and left for the day.
When I asked if I could at least not pay for insurance on the second day because I no longer had use for the van and was not going to drive it, they said no I had to. When I asked why, they said 'that's just the way it is.'
Also, even after I agreed to pay for an extra day, the person from the shop kept on lecturing me about how I shouldn't return things late.
I'm also going to complain to UHAUL and tell them how incompetent this place is. I never complain/rate any business online, but I had such a horrible experience I felt like I needed to warn other people about this place.