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Mazur Automotive- Complete Auto Repairs

10100 Industrial Drive, Whitmore Lake, MI 48189 Map & directions

Call Now: (810) 412-1019

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About Mazur Automotive- Complete Auto Repairs

RepairPal’s Comprehensive Evaluation

RepairPal Quality Index (?)
Customer Satisfaction (Net Promoter Score®) (?)
Based on interviews with 25+ recent customers
Avg Repair Shop
American Express
Lowe's
JetBlue
Apple
90
Technical Ability (?)
80
Tools & Equipment (?)
89
Customer Service (?)
93
Customer Conveniences (?)
24 months / 24,000 miles
Parts & Labor Warranty (?)

Assessment Summary

This family owned and operated shop is managed by Dave Bono. We found that Dave oversees a fine group of technicians, one of whom is ASE Master Certified. All regularly attend update training classes and have over 30 years of combined experienced. We also learned they have the tools and diagnostic equipment we would expect to see at one of our Certified shops. All of this gives them the confidence to back their work with a 2 year 24,000 mile warranty. Customer amenities include night owl/early bird drop off, loaner cars, a comfortable waiting room with refreshments and HDTV.

Message from the Shop

Quality and Integrity in all we do! Make us your one stop shop for all of your auto repair needs. Everything from tires and oil changes to auto restoration and rebuilding, we are your dealership alternative for all factory maintenance and repair. Stop by and see our state of the art shop, fully stocked and equipped to service all of your needs. Check out our spacious waiting room with large screen T.V, free refreshments, and free Wi-Fi access. Inquire about our free shuttle service and free loaner cars to make repairing your vehicles more convenient than ever!!

Auto Makes We Service

Acura Audi BMW
Buick Cadillac Chevrolet
Chrysler Dodge FIAT
Ford GMC Geo
Honda Hummer Hyundai
Infiniti Isuzu Jaguar
Jeep Kia Land Rover
Lexus Lincoln Mazda
Mercedes-Benz Mercury Mini
Mitsubishi Nissan Oldsmobile
Plymouth Pontiac Porsche
Ram Saab Saturn
Scion Smart Subaru
Suzuki Toyota Volkswagen
Volvo

Quality Affiliations

Specialties

AC/Heating Alignment Check Engine Light Classic Car Repair/Restoration
Diagnosis Hybrid/Electric Muffler & Exhaust Oil Change & Lube
Roadside Assistance Scheduled Maintenance Service & Repair Smog/Emissions Testing
Timing Belts Tire Sales/Repair Transmission Repair Upholstery
Windshield/Glass

Amenities

AAA Member Discount Child Friendly Coffee Early Bird Dropoff
Free Inspection Gas/Diesel Heated Waiting Room Loaner Car
Military Discount Parts/Accessories Senior Discount Service Guarantee
Shuttle Towing Warranty Accepted Wireless Internet

Customer Reviews 16 verified reviews

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Mazur Automotive- Complete Auto Repairs
Verified Customer
March 08, 2013

I would recommend them to anybody.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
March 08, 2013

They were friendly - probably more than the dealership that I originally went to, and they were fifty dollars less expensive.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
March 05, 2013

They were very friendly and helped me out when I really needed it. I was on a business trip out of state and the car broke down when I was leaving to Ohio from Michigan and they helped me out and got me back on my way.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
March 05, 2013

I went in for a tune up and they saw my battery was all corroded over but they didn't test the battery, and the next day my car couldn't start up. I called AAA and they replaced the battery, but I was disappointed they didn't check my battery. When the guy from AAA tested it he saw it was pretty low and they obviously didn't check it. Everything else came out okay.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
February 27, 2013

They are just a really good price, really speedy service, and they always do what they say they are going to do. If needed, they provide a free loaner.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
February 18, 2013

There was an issue with the oil change, and they took care of it immediately including cleaning the engine. I was very satisfied.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
February 15, 2013

It was excellent service. Their work is always the best work. It's always ready as promised, etc.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
February 15, 2013

I'm extremely satisfied. Friendly people there. I enjoy going in there. Nice atmosphere.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
February 14, 2013

They repaired three of my cars in about a two month period. I wouldn't call them cheap but they did do a good job, and I was paying them for a good job. The only thing was in about a month I was told that the oxygen sensor and the gasket was an issue. Less than a month, and I was back repairing it again. But everything else was good. Otherwise, they did everything I asked for and did it on time, fairly close to what I asked for. My quality fleet of used cars is all fixed up.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
February 13, 2013

They were very helpful and knowledgeable. They were very honest. A honest mechanic is very hard to find.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
February 11, 2013

I was dissatisfied with the service, the high prices, and the towing bill. Four miles down the road, I was charged one hundred and forty dollars. The text messages I received, the specials, I was not happy about. I was very dissatisfied.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
January 23, 2013

You can trust these guys. Its a good place.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
January 23, 2013

Overall they are a good shop. They are honest and fair. They are fair priced.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
January 18, 2013

Kind, and prompt. They gave me a rental car and helped me find a hotel. Very, very nice people.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
January 11, 2013

I was very satisfied with the outcome of my vehicle. I would strongly recommend Joe. Very good service.

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Mazur Automotive- Complete Auto Repairs
Verified Customer
January 04, 2013

I'm happy with the work they did. They did it right and I will go back again.

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An exclusive network of auto repair and maintenance shops that delivers:
  • Quality work, backed by a minimum 12-month/12,000-mile warranty
  • Guaranteed fair prices
  • Happy customers
Hours of Operation
Mon - Fri:8:00am to 6:00pm
Call Now:

(810) 412-1019

Auto Repair Experience

  1. Joe Mazur, Owner
  2. 3 Auto Repair Mechanics on Staff
  3. 1 ASE Certified Auto Technicians
  4. 33 Years of Car Repair Experience
  5. Established 2009

Quality Affiliations

Bosch Service Network

The Bosch Service Network includes more than 14,000 Bosch Service Centers worldwide and is comprised of the top independent repair shops that service gasoline, diesel and hybrid-driven vehicles. Bosch Service Centers maintain customer vehicles with the highest quality parts and expert technicians to keep those vehicles running at their best. Reliable maintenance and repair, along with exemplary customer service, is what you will experience at Bosch Service Centers. Robert Bosch LLC is the largest original-equipment parts manufacturer in the world. Bosch uses its industry knowledge and expertise to provide quality parts, diagnostic and wheel service equipment and expert training to the Bosch Service Network. http://www.boschcarservice.us